Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Exellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Holds a long charge. Noise cancelling is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mommamana,
We are so glad to hear that you are enjoying the long battery life and noise-canceling performance of your WHCH720N headphones! We appreciate your support and the great feedback.
Thanks for choosing Sony.
Best regards,
Eliab
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are perfect sound good the battery lasts along time highly reccomend to others to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TrevorG,
Thank you for choosing Sony!
We're honored to hear that you are enjoying the sound quality and long battery life of the WHCH720N headphones. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. For more great options like the WHULT900 and WH1000XM4, please feel free to visit our website at https://electronics.sony.com/ to explore and find what suits you best.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my 20 year old grandson for Christmas and he loved them, He said they were comfortable and the sound quality was great, I made a good choice for the money,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charger, You chose the best for your grandson and we are glad that he like the sound quality of his new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Comfort
They're okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're crazy sweaty, but they do work VERY well. The noise cancelling is heavily lacking when compared to a pair of 99 dollar Bose I used to own, but honestly they satisfy my day to day work needs. For flights with crying babies, you NEED to listen to something for the noise cancelling to be effective. They are decently comfortable, and fit my head just fine. The microphone is GOD awful. My friends said I sounded like my old webcam mic from over 13 years ago. That's heinous when you consider the brand and especially the cost. The battery life is definitely great. However, we'll see how much it degrades over a year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScrappyCoacoa, We are sorry to hear that you are having issues with your Sony wireless noise canceling headphones. We highly recommend visiting the links below for troubleshooting steps to isolate and hopefully resolve these issues:
- https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
- https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html
Make sure they are up-to-date to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/wh-ch720n/software/00289137.
Despite your concern, it's good to know that you still like them. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Comfort, Sound quality
Nice comfortable headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Great sound that can be modified with the EQ that comes with the app. Noise canceling works well. Charging cable is a little short.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, DrAC! We're glad that you are happy with the noise cancelling feature of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Not the best sound quality ever, but very good sound adjustable via the app, and great sound quality for the price. Also gets better as they break in. Bluetooth connects well. Super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi listener1,
That is awesome! Great quality, good price! We're happy that you're satisfied with the sound quality, how stable the Bluetooth connection is and how comfortable it is to wear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Walk-in Music for the Soul
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my earphones! Great sound! Use them to walk every morning… helps get me going!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Karalee,
Thank you for choosing Sony!
We're honored to hear that you love your WHCH720N headphones! It's wonderful to know their great sound enhances your morning walks and helps energize your day. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
A swing and a miss for Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Passable Bluetooth headphones from Sony. Sound quality is good and the bass enhancement adds a good boom to the music (at a slight sacrifice to vocal clarity. Comfort is decent for short term wear, but after an hour it starts to dig into your ear becoming quite uncomfortable. For the cost of these, I would not recommend purchasing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed feedback, TXnate.
We are pleased to hear that you find the sound quality good and that the bass enhancement provides a satisfying boom to your music. We aim to offer a sound profile that many listeners enjoy, especially in this price range.
However, we are very sorry to hear that you found the comfort level disappointing, particularly after short-term wear. Headphones should remain comfortable for extended periods, and it is certainly not the experience we intend for them to start digging into your ear and becoming uncomfortable after just an hour.
We appreciate your honest assessment regarding the overall value and will certainly pass your feedback on comfort directly to our engineering and design teams for future product improvements.
Thank you for bringing this to our attention and for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Hears to you
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. The sound is crystal clear and the battery life is amazing. Great bargain
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Joanie,
What a nice deal you got there! We're glad that you are amazed by the awesome sound quality and long battery life of our WHCH720N. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work fantastic! I can hear my phone and calls so much better
I would recommend this to a friendBrand response from SonyListens
Posted .HI AprilW,
That's wonderful to hear! We are so glad the WH-CH720N headphones are providing you with such a fantastic experience and making your calls and audio so much clearer.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Good overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio quality. The noise cancelling is good too, not the best i've experienced, but for this range its pretty good. Pretty solid construction and comfortable pads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamL, We are happy that you like the sound quality and noise canceling feature of your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great headphones that are reasonably priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Sound quality is superb! I use these for television, music, Zoom meetings, and everything in between. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ANGELAW,
Thank you for choosing Sony!
It makes us really happy to hear that you love your WHCH720N headphones! We're pleased to learn that you find them to be a great value and that the sound quality is superb for all your needs, from television and music to Zoom meetings.
Best regards,
-Fred
- Pros mentioned:Fit, Sound quality
Good purchase for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly really good overall & great sound quality . Used for the gym & stayed on good for the most part . Sadly got stolen but still 5/5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyB,
That's great! We're glad to hear that you like the sound quality of the headphones. It is unfortunate that your headphones got stolen. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Good but could be better.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product that blocks out a bit of noise. I wish the swivel points on them was a bit more robust.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JohnT.
We are pleased to hear that you find the WH-CH720N to be a good product that effectively blocks out noise! We designed these headphones to provide quality noise cancellation and sound performance for everyday listening.
We also appreciate your constructive feedback regarding the swivel points. We are always looking for ways to improve the robustness and durability of our design, and we will certainly share your comments with our engineering team for future product development.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and the 360 sound is amazing! I’d definitely recommend these for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkS, Thanks for sharing your experience. We are happy that you like the 360 Reality Audio feature of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort
Perfect Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the headphone for my uncle; he was very surprised and happy. He loves them and wear them everyday.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super comfortable and lightweight. The sound is amazing . Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anama79,
Thank you so much for an amazing review and recommendation! We're delighted to hear your enjoyable experience with the superb sound quality, comfortable fit and lightweight of your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a great Headphone for my disabled, blind son, he loves music, and he loves these. Easy to use and very well made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi D1964,
This is wonderful feedback to receive. It's so heartening to know that our products can bring joy and enhance the listening experience for your son. We truly designed these headphones to be easy to use and comfortable for everyone, so your review means a lot to our team.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Very good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually prefer over the ear head phones but my air pods don’t block noise. These things are amazing, you can’t hear any outside noise and they are comfortable to wear and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gonza167,
Thanks for the great feedback and the 4-star review! We're so glad you gave our over-ear headphones a try. It's fantastic to hear that the WH-CH720N headphones are an amazing solution for blocking out noise, and that you find them comfortable and easy to use. We designed the Active Noise Cancellation to be highly effective, and we're thrilled that it's made such a positive difference for you. Enjoy the peace and quiet!
Thanks for choosing Sony, have a fantastic day!
DiegoV
- Pros mentioned:Battery life, Sound quality
Good bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, blocks about %96 of outside sound. Battery works pretty decent for moderate use. Stays connected when device is the other room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarshallU,
That's great! We're glad that you are pleased with the noise canceling ability, battery life and connectivity range of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the wonderful review and for choosing Sony! - Marco