Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item about a month ago and use it every so often. It has been good to me for the price. Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tito280,
Thank you for choosing Sony!
We couldn't be happier to hear that the WHCH720N has been a reliable and enjoyable product for you over the past month. It's rewarding to know it offers great value and serves you well during your use. Your kind words encourage us to keep delivering quality products that enhance everyday experiences.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Comfortable Earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I like about these earphones is they don't hurt my ears. They are very comfortable, and the sound quality is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesW,
Thank you for the purchase! We're glad to hear that you like the comfortable design and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, I would recommend these to anyone who works outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Huntrrr!
We are so pleased to hear that you are enjoying the great quality of your WH-CH720N headphones!
Your recommendation to anyone who works outside is especially valuable, as it highlights the comfort, durability, and reliable performance of these headphones for use in dynamic environments.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality at a Fair Price. Very Happy with them!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Cool Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a lot of fun with these headphones. They are very comfortable and the sound is high quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fridgehappy,
Thank you so much for the 5-star rating! We're delighted to hear that you are having a great time with your Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product for the price. Battery life is great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome review, VVasavi!
We are so glad to hear that you are enjoying your WH-CH720N headphones! We designed this model to deliver premium features like noise canceling and exceptional battery life at an accessible price point, so it’s wonderful to know we hit the mark for you.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Husband loves them!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband and he loves them! He said the noise canceling works fantastic and they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ritz,
Thank you so much for sharing your great experience with us! We're really glad that your husband loves the fantastic noise cancellation and comfortable fit of his new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Comfort, Fit
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, nice fit, comfortable and good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josel, thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headphones I recommend. I bought them on sale. It was worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, JG756!
We are absolutely thrilled to hear that your new WH-CH720N are hitting the mark and that you got a great deal on them. Knowing they are delivering excellent value for your money is awesome to hear, and we appreciate the recommendation!
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
HEADPHONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A GREAT HEADPHONE ESPECIALLY THE SOUND QUALITY...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Curtand,
We are immensely pleased to hear that you are enjoying your WH-CH720N headphones, particularly the sound quality! We aim to provide an immersive audio performance with every pair, and it is fantastic to see that these are delivering a great experience for you.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Battery life, Fit
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great - long battery life and I love how they can move to accommodate laying down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MilesM,
Many thanks for the 5-star rating! Nice to hear you love the functionality, long battery life and features of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
LOVE THESE SO MUCH!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy! Amazing sound quality, and very easy to use! Love these so much and the color is super fun!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EllaC,
Great! We're glad that you are enjoying the comfort, sound quality, design, and user-friendly functions of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great quality and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect for what I needed them for absolutely 11 great quality and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ldogg1080!
We're so pleased to hear that your WH-CH720N headphones are absolutely perfect for your needs, and that you're enjoying the great quality and sound! Getting an "11" out of 10 is wonderful feedback for us.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Really Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use while working in the yard, cutting grass, etc. They are great. The sound is tip top, very crisp & clear with good bass response.
I would recommend this to a friendBrand response from SonyListens
Posted .HI BrianC,
That's fantastic to hear! We're delighted the WH-CH720N headphones are great for your yard work, providing tip-top, crisp, clear sound with good bass. Enjoy!
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable earphones. Keeps out noise. Adjustable for comfort on your ears/head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barbie,
We're extremely happy you had a positive experience, and we're grateful for your feedback! It's wonderful to hear that you are enjoying the comfortable fit, noise canceling features, and adjustable options of your WHCH720N headphones. Thanks for choosing Sony! - Kris
Must for gym goers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. I wear it at home while cooking ( with little dancing as exercise), for walks and of course gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VENKATAPRATHIBHAG!
Thanks so much for sharing your review! We are thrilled to hear that your WH-CH720N headphones have become such a big part of your daily routine, from the kitchen to the gym.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for selecting Sony headphones!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable to wear, happy with purchase.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Large enough to comfortably fit on head. Very comfy and good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KorenB, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort
Great headphones at reasonable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a great pair of headphones. The noise quality is quite good, especially if you prefer extra treble or bass. They're also very comfortable, even when wearing glasses. This is my second pair (I had an older model that lasted for ~5 years) and still see no reason to switch. Only annoying thing with them is connectivity through the app. It's not as simple as other Blutooth headphones, but it's still not bad either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HPhone3,
This is a definitely choice for an upgrade! Glad to hear we were able to give you a great deal. It's nice to know that you are enjoying the noise canceling features, treble/bass sound, and comfortable fit of your new WHCH720N headphones. We're sorry to hear about your difficulties in connecting to the app. You may find this link helpful on how to use the Sony | Headphones Connect app: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and thank you for trusting Sony! - Kris
- Pros mentioned:Sound quality, Weight
A winner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these headphones. They are light and have good quality sound
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Kambu! We're glad she likes them. Enjoy and thanks for choosing Sony. -Craig