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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2880 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,880 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my gf while she does her editing. She loves them…drown out a lot of noise and very comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WilliamB, Thanks for the feedback. We are thrilled to hear that your girlfriend loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these so that my wife could get some sleep when a recent hurricane rolled through Florida. The noise cancelling was excellent, and she was able to play music and not even know that the wind was howling outside, and the rain was banging on the windows. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, Ploppy! We're glad you are impressed with the noise canceling feature. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WHCH720N wireless NC headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good noise cancelling, good comfort, all of those for the price. I recommend buying this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Steph, We appreciate your feedback and we are happy that you like the quality of your new Sony wireless nose canceling headphones. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and you can use it on your PS5 and take advantage of 3D spatial sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennyB,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the great sound quality of the WHCH720N headphones and that you're able to enjoy the 3D spatial sound feature on your PS5. It's wonderful to know the headphones are enhancing your gaming experience! Thank you for sharing your positive feedback.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear, happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality & affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen loves it - noise cancel makes me mad because he really act like he can’t hear me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DesGJ,

      We're glad to hear that your teen is enjoying the WH-CH720N headphones and that the noise canceling is working a little too well. It sounds like a common experience for many parents. We appreciate you sharing your feedback with us!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable… no heat felt while wearing it for more than 3 hours battery life also good highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GD07, We are glad that you now have an excellent pair of wireless headphones. Thank you for sharing your experience and for choosing Sony. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great - long battery life and I love how they can move to accommodate laying down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MilesM,
      Many thanks for the 5-star rating! Nice to hear you love the functionality, long battery life and features of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Straight Fire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE! This headphones have helped me tune out the noises office I work in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your great feedback, BrittanyP!

      We are delighted to hear that you love your WH-CH720N headphones and that they are successfully helping you tune out the noise in your office. That sense of quiet focus is exactly what we aim for with our Digital Noise Cancelling technology!

      We're glad we could help make your workday more peaceful.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. The noise canceling button boggles my mind. They are comfy anf dont hurt my ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndyK, We are thrilled to hear that you absolutely love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony - WHCH720N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing super light comfy battery life last me two weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoeD!
      Thank you for your wonderful feedback on the WH-CH720N!
      It is fantastic to know you’re enjoying the amazing sound, comfort and impressive battery life.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Cool Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a lot of fun with these headphones. They are very comfortable and the sound is high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fridgehappy,
      Thank you so much for the 5-star rating! We're delighted to hear that you are having a great time with your Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and Clear. Love Love Love Them. Great gift for your Teenagers!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,

      We are delighted to hear you find the WH-CH720N Noise Canceling Headphones to be "Perfect and Clear" and a great gift. It sounds like the combination of clear audio and effective noise canceling is a hit.

      Thanks for sharing your love for them!

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality Headphones. Was looking for so new Headphone's that completely covered over my ears and gave great sound quality. These do exactly that!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SanDisk,

      Thanks for these fantastic five stars!

      We are truly heartened to learn that your WH-CH720N headphones are delivering the great sound quality and comfortable over-ear fit you were looking for.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Husband loves them!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and he loves them! He said the noise canceling works fantastic and they are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ritz,
      Thank you so much for sharing your great experience with us! We're really glad that your husband loves the fantastic noise cancellation and comfortable fit of his new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The sound is clear and easy soft on my ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is durable and I just love the product. My whole family loves the product as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NORAA,

      That's fantastic to hear! We're so glad that you and your family are all enjoying the WH-CH720N headphones and that you're finding them durable. We appreciate you sharing this wonderful feedback with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable earphones. Keeps out noise. Adjustable for comfort on your ears/head

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barbie,
      We're extremely happy you had a positive experience, and we're grateful for your feedback! It's wonderful to hear that you are enjoying the comfortable fit, noise canceling features, and adjustable options of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    A winner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these headphones. They are light and have good quality sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, Kambu! We're glad she likes them. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE THESE SO MUCH!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy! Amazing sound quality, and very easy to use! Love these so much and the color is super fun!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EllaC,

      Great! We're glad that you are enjoying the comfort, sound quality, design, and user-friendly functions of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I like about these earphones is they don't hurt my ears. They are very comfortable, and the sound quality is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesW,

      Thank you for the purchase! We're glad to hear that you like the comfortable design and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US