Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Large enough to comfortably fit on head. Very comfy and good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KorenB, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I first purchased a set for my daughter. She uses them all the time. I got my pair and use them all the time. Listening to music, working outside. Very pleased with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeelyJo!
We feel privileged to know that the WH-CH720N headphones have become a favorite for both you and your daughter. It’s great to hear that they are keeping up with you, whether you're relaxing with music or working outdoors.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
My Sony headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise canceling headphones work as good as most of the expensive ones great buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RB62,
We are immensely pleased to hear that you're so happy with your WH-CH720N headphones! It's truly rewarding to know that you feel the noise canceling works as well as more expensive models.
Thank you for choosing Sony and for sharing your great feedback with us!
Best regards,
Estefany
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for teenage girl. She loves and wears them daily for workouts. No need to spend 3-5x more, these are great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jenn!
We are so happy to hear that your daughter is loving her WH-CH720N and making them a part of her daily workout routine! It is great to know that the comfort and performance are hitting the mark, especially since we designed these to be lightweight enough for long sessions. We truly appreciate the shout-out regarding the value, as we strive to deliver that premium Sony sound and noise canceling at a price that makes sense.
Thank you for choosing Sony for such a great gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall value for the price. Very soft and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crystal,
We're glad to hear you feel the WH-CH720N Headphones offer a good overall value! Comfort is essential, and we appreciate you noting that they are very soft and comfortable.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort
Great headphones at reasonable price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this is a great pair of headphones. The noise quality is quite good, especially if you prefer extra treble or bass. They're also very comfortable, even when wearing glasses. This is my second pair (I had an older model that lasted for ~5 years) and still see no reason to switch. Only annoying thing with them is connectivity through the app. It's not as simple as other Blutooth headphones, but it's still not bad either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HPhone3,
This is a definitely choice for an upgrade! Glad to hear we were able to give you a great deal. It's nice to know that you are enjoying the noise canceling features, treble/bass sound, and comfortable fit of your new WHCH720N headphones. We're sorry to hear about your difficulties in connecting to the app. You may find this link helpful on how to use the Sony | Headphones Connect app: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and thank you for trusting Sony! - Kris
- Pros mentioned:Weight
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and lightweight headphones, I would buy again for sure
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gray!
We are delighted to hear that you find the WH-CH720N headphones so excellent and lightweight and especially that they were so good you'd buy them again!
The WH-CH720N headphones are packed with features to deliver a premium sound experience. Plus, with up to 35 hours of battery life and a comfortable, ergonomic design, they're built for those long listening sessions.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones. They work great and sound is so clear!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, KassandraR!
We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It's wonderful to know that they are working great for you and that you are enjoying the clear sound. We designed them for comfortable, high-quality listening, and your feedback is a great affirmation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Wife loves it....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she loves it. Originally have gotten her those wireless Beats Studio Pro and she hates it. So I took that one back and got her this Sony headset. She loves it.
I would recommend this to a friend - Pros mentioned:Sound quality
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less noise, easy set up, kids can use, good sound and value for money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vinay,
Thank you so much for the 5-star review of the Sony - WHCH720N! We're really happy to hear that the Noise Cancellation is performing excellent, providing a great sound experience for you and your family. The easy setup is thanks to features like Google Fast Pair and Multipoint Connectivity, which makes switching between devices seamless. Combined with the clear audio and the excellent value for money, your review perfectly encapsulates why these are such a popular choice.
Thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Sounds amazing with the option of adaptive listening. The build is strong and durable
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Nas0509!
We are delighted to hear that you find the WH-CH720N to be a very good pair of headphones. It’s wonderful to know you’re enjoying the amazing sound quality and the adaptive listening feature. We designed these headphones to be both durable and to deliver a smart, high-quality audio experience, so it's rewarding to hear that we've succeeded.
Thank you so much for choosing Sony! We hope you continue to enjoy your listening sessions.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Super comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headphones! Very comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaitlinB,
It makes us really happy to hear that you are finding the WH-CH720N to be so pleasant to wear! Our engineers focused on an ergonomic and ultra-lightweight design specifically to ensure they provide superior wearability, even during extended listening sessions.
We hope you are also enjoying the powerful audio performance and the peaceful environment created by the advanced noise cancellation feature.
Thanks for trusting Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Very Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear. The sound is really good and it blocks out any sound outside the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi whiteapplewatch, We are glad to hear that. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
good headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice. The sound is great and the battery lasts a long time however, the noise cancelling could be better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffL, Glad you like your new headphones. Make sure to keep your device up to date to enjoy and its features.Thanks for choosing Sony. -Craig
Bang for Buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable, lightweight, and long lasting battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradenT!
We are really happy to hear that your WH-CH720N is providing such a great experience!
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light ando good for the gym very good price for the good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kendrick, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Strong and Sound Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My young daughter would go through a set of headphones about every month. The wires would break from being tied in knots or the top band would break. I bought these headphones at Best Buy at a great sale price. It comes with a cord and is wireless. My daughter used the cord out of habit but I figure she'll go wireless if the cord ever breaks. They sound fantastic! I think I'll get me a pair in the near future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoddyM, Awesome! We are so glad to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great all around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound! Way more comfortable then the beats I returned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GENERALCONSUMER, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good headphones for the money. Sound great, good battery life. Very happy with my decision to purchase these
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Kleetz! We appreciate the positive feedback. Enjoy and thanks for choosing Sony! -Craig
They work really well
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them , they work really well when I’m working around the house or outside and also when I mow the lawn
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Misty13!
Thank you for sharing your experience with the WH-CH720N headphones. We are really happy to hear they are working well for you both indoors and outdoors.
The WH-CH720N provides clear sound and effective noise cancellation, making it great for focusing on tasks or enjoying music wherever you are. Plus, its comfortable design and long battery life help you keep going all day.
Thanks for choosing Sony!
Best regards,
Estefany