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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2880 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,880 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Resilient

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, holds up well, durable. She's not exactly delicate with them and they still work!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicB,

      Thank you for your 5-star review of the Sony - WHCH720N! We're really happy to hear they've been a reliable companion for you. It's great to know they continue to deliver strong performance and durability, even with everyday use. We designed them to combine clear sound, comfort, and resilience, and we're thrilled they're working so well.

      Thank you for your support and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sony blk headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too loud, yet clear sound with a decent amount of bass. The fit is comfortable around the ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodneyD, We appreciate your feedback. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good upper quality headphones for a right price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable headphones that you can wear all day with no pain and the sound quality is pretty decent for the price point

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bilal10,
      Thank you for leaving us a perfect rating! We really appreciate your satisfaction with the incredible sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and the sound quality is amazing. Very easy to connect to iPad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RONW,

      We are glad to hear that you are enjoying the impressive battery life and sound quality of your WH-CH720N headphones. It is great to know the pairing process with your iPad was seamless.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight and really easy to use hey have great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GEORGEB!
      It is great to hear that you are finding the WH-CH720N headphones comfortable, lightweight, and easy to use. We’re happy you’re loving the sound quality!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We're glad you chose Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality comfort battery life i will buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, JohnN!

      We are so glad to hear that the WH-CH720N is hitting all the high notes for you! From the sound quality to the comfort and that long-lasting battery life, it’s great to know these headphones are delivering exactly what you need. Knowing that you’d buy them again is the best compliment we could receive!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and hold the charge for a long time. They are noise cancelling as well. Perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH,
      Thank you so much for taking the time to leave an excellent rating! We're really glad that your investment with your new Sony headphones is worth it. Nice to know you are enjoying the noise cancellation and long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound and Quality for the price. Easy to carry around plus the connectivity is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JoseC! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. The sound is great and they feel comfortable on my head and ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ryan408, Thanks for sharing your experience. We are glad to hear that your new Sony wireless noise canceling headphones worked really well. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Sony Ch720

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. If needed I would definitely purchase again. My kids love them more than I do since I could hardly use them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonP!
      We are immensely pleased to hear you're enjoying the WH-CH720N headphones. It's awesome that the whole family is able to enjoy the amazing sound quality and adaptive noise canceling.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for working out. Great quality sound and light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jjeI. We're glad you like your headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound! i am really happy with my headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JesusrubenV,

      That's fantastic! We are so pleased to hear you are happy with the great sound of your WH-CH720N Wireless Noise Canceling Headphones. Enjoy your listening!

      Thank you for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality, They sound amazing, nice and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseA, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and battery life couldn’t be happier and great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Perfecttv, Glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    All around A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, comfortable, and great sound! This was a hit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherrieM, Great! We're thrilled to hear that you like the comfortable, sound, and ease of connection. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony. Erin Sony_US

  • Rated 3 out of 5 stars

    Dissapointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for noise canceling even though they say it, dont believe it. We gotbthrm on sale. Probably for good reason. Tried to return thrm and was told we just missed the return window by 1 day. How convenient for best buy. So we are stuck with them. Keep in mind, if there is a chance you will return items to best buy, do it quick or plan on them charging you at leadt $50 more to extend it 2 months. We are seriously considering not shopping at bestbuy any more. Good luck to you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is perfect. The charge stays up for long and I can use it outdoors long enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasperO, we're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter, but was surprised by the sound quality, comfort and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyR, We are glad that you chose our WHCH720N for your daughter, and that you like their sound quality and noise canceling feature. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and audio quality great noise cancleling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoryThompson, You made the right choice! We're thrilled that you are enjoying the amazing noise canceling function, sound quality, and great battery life of the headphones. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Headphones are great for the price and quality. Great for walks and calls.

    I would recommend this to a friend