Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these so that my wife could get some sleep when a recent hurricane rolled through Florida. The noise cancelling was excellent, and she was able to play music and not even know that the wind was howling outside, and the rain was banging on the windows. Highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Ploppy! We're glad you are impressed with the noise canceling feature. Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Good upper quality headphones for a right price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable headphones that you can wear all day with no pain and the sound quality is pretty decent for the price point
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bilal10,
Thank you for leaving us a perfect rating! We really appreciate your satisfaction with the incredible sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
solid option
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good noise cancelling function. Got them on sale so definitely good value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JRo90210! We’re glad to hear you're enjoying the sound and noise canceling on your WH-CH720N. It’s awesome that you snagged them on sale—we love a great value almost as much as great audio! Thanks for choosing Sony! Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Strong and Sound Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My young daughter would go through a set of headphones about every month. The wires would break from being tied in knots or the top band would break. I bought these headphones at Best Buy at a great sale price. It comes with a cord and is wireless. My daughter used the cord out of habit but I figure she'll go wireless if the cord ever breaks. They sound fantastic! I think I'll get me a pair in the near future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoddyM, Awesome! We are so glad to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Teenager approved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is my teenagers 2nd pair. First pair lasted almost 4 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, MandyG!
We are absolutely thrilled to hear that your teenager loves the WH-CH720N headphones so much they are on their second pair! Knowing the first pair lasted for almost four years is a wonderful testament to the durability and quality we build into our products.
It's rewarding to be a consistent part of your listening experience! Thank you again for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Fit, Sound quality
Sony blk headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too loud, yet clear sound with a decent amount of bass. The fit is comfortable around the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodneyD, We appreciate your feedback. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Sound quality
good headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice. The sound is great and the battery lasts a long time however, the noise cancelling could be better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffL, Glad you like your new headphones. Make sure to keep your device up to date to enjoy and its features.Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted me so long i still have them to this day i would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImJoJo!
Thank you so much for sharing your feedback with us. We are really happy to hear that your WH-CH720N headphones have lasted you so long and that you would recommend them.
These headphones are designed to provide a comfortable fit with long-lasting battery life, along with effective noise cancellation and clear sound quality to keep you connected to your music and calls.
Thank you for putting your trust in Sony!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great all around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound! Way more comfortable then the beats I returned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GENERALCONSUMER, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
All around A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect, comfortable, and great sound! This was a hit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CherrieM, Great! We're thrilled to hear that you like the comfortable, sound, and ease of connection. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good headphones for the money. Sound great, good battery life. Very happy with my decision to purchase these
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Kleetz! We appreciate the positive feedback. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality, Weight
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light ando good for the gym very good price for the good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kendrick, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Priced good with great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were an amazing gift for my partner! She loves how good they sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arthr!
Thanks so much for sharing your feedback on the WH-CH720N headphones. It is truly wonderful to know that your partner loves how good they sound!
Beyond the sound quality, we packed them with helpful features like our incredible Digital Noise Cancelling to help tune out the world and a lightweight, comfortable design for all-day listening. Plus, the long battery life means less time charging and more time enjoying music, calls or podcasts.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Worth the money!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great and hold the charge for a long time. They are noise cancelling as well. Perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH,
Thank you so much for taking the time to leave an excellent rating! We're really glad that your investment with your new Sony headphones is worth it. Nice to know you are enjoying the noise cancellation and long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Battery 5h MAX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality but battery life is not the greatest
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynaT,
We are glad you like the great sound quality of the WH-CH720N headphones, but we are sorry the battery life is disappointing. These headphones are rated for up to 35 hours with Noise Canceling on. Shorter life is often caused by using multiple high-drain features (like Equalizer, DSEE, and NC) simultaneously. We recommend checking the settings in the Sony | Headphones Connect app; if the short battery life continues, please contact support for an assessment.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort
Works well, priced well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable, priced well and simply do the job. My Windows update knocked it off connection once, but I had no further issues. Well pleased.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. The sound is great and they feel comfortable on my head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan408, Thanks for sharing your experience. We are glad to hear that your new Sony wireless noise canceling headphones worked really well. Thank you for your purchase. Enjoy! -Craig
- Pros mentioned:Comfort, Sound quality
Great sound and nice price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter, but was surprised by the sound quality, comfort and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyR, We are glad that you chose our WHCH720N for your daughter, and that you like their sound quality and noise canceling feature. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is perfect. The charge stays up for long and I can use it outdoors long enough
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasperO, we're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony WH-CH720N
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound Wish ear pads were a little bigger Another great Sony product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesG!
Thanks so much for your feedback.
It is most rewarding to hear that you are liking the sound of your new WH-CH720N headphones! We really appreciate your honest note about the ear pads; hearing what our customers think helps us as we design future products.
We're glad you chose Sony!
Best regards,
Estefany