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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,882 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony always comes through!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best sounding headphones at this price point. Good battery life and decent noise cancellation. I would buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi King, That's good to hear! We are happy that your new Sony WHCH720N headphones are one of the best sounding headphones for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are everything that I needed. Good clear sound and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KayB!

      We are so pleased to hear that your WH-CH720N headphones are everything you needed. It is rewarding to know that you are enjoying the clear sound and find them easy to use. We designed this model to be a convenient and reliable option for everyday listening, and it's great to hear that they are working so well for you.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great for the gym, battery lasts very long too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarM,
      Thank you for an awesome feedback! We're glad to hear that you are enjoying your WHCH720N headphones especially while working out. Your satisfaction with the excellent quality and long battery life of the unit are greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this produc. I like the sound, I use to use it when I travel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SANTOSV,

      Thank you for choosing Sony!

      We're excited to hear that you are enjoying the sound of your WH-CH720N headphones, especially as a companion for your travels. It is wonderful that the lightweight design and noise-canceling capabilities provide you with a great listening experience while you are on the move. For your future trips, you might enjoy exploring the WH-1000XM4 for its specialized atmospheric pressure optimizing or the WH-ULT900N if you prefer a more powerful, bone-shaking bass. You can browse these and our other latest models to see which features best complement your lifestyle at: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get these now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact , easy to carry , does its job at delivering superb noise canceling sound . Worth the price and I love the color . I’ve bought. Plenty of pairs for my teen nieces and nephew and they all love it .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Budget Headphones by Sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and amazing sound. Quality from sony!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fiesta, awesome! You've certainly made a great choice! We're truly happy to learn about your satisfaction with the amazing sound quality and very comfortable fit design of your WHCH720N. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation! Nice comfortable foam, sony quality sound. I would buy again if needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestTV,
      Amazing! We're glad you are enjoying the excellent sound quality, noise cancellation and comfortable fit of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine with long hours, not needed to charge frequently. Sound is clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnsariMairaj, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of using it, it feels comfortable and sound quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrettM, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones, and that you feel comfortable using them. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are actually a great product, they lasted a long time practically until they started to fall apart. The sound quality was also very good. I was able to get lost listening to music with these for a long time. Really love these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poison, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its comfortable, does really good with cancelling noise. Its the best headphone I had so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrsLynn,
      Awesome! Thanks for the wonderful review. We're happy that you are pleased with the comfortability and noise canceling feature of your new Sony WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Noise Cancelation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great for noise canceling and have clear sound. The only negative is the location and difficulty using the on/off button. It's difficult to figure out while the headphones are on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review of the WHCH720N, LongIslandShopper!

      It is most rewarding to hear that you love the noise-canceling feature and the clear sound quality of the WH-CH720N headphones. We understand your feedback regarding the on/off button's location and usage difficulty while the headphones are on your head. Your valuable input helps us improve our products, and we'll consider this for future designs. In the meantime, you might find it easier to familiarize yourself with the button placement before wearing them, which can help in quickly locating and using them without visual aid. Thank you for sharing your experience with us!
      Thank you for choosing Sony!

      Warm regards,
      Gus Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love them !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for price. Easy to connect long battery life feels very comfortable around my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GriselM, Great! We're glad that you like the battery life and quality of your headphones. We also appreciate that you like the comfortable feel. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit, sounds quality, amount to charge, etc were all perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AmberM,

      Thank you for choosing Sony!

      We're excited to hear that the fit, sound quality, and battery life of your WHCH720N headphones have been perfect for you. It means a lot to us that our product is enhancing your listening experience in such a positive way. Your feedback inspires us to keep delivering excellence in every detail.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Lacks bass and noise canceling is okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks a little bass. Sounds clear. If your an audiophile step up a tear. Noise canceling is okay.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam450, We're glad that you like the noise canceling function. You can set the Equalizer/CLEAR BASS setting to your preference using the Headphones Connect app. For reference, please check the Help Guide: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones amazing sound and quality overall easily light weight no case cover to put sadly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amar,
      Thank you for the 5-star rating! We're delighted to hear you are enjoying the amazing sound quality and lightweight of your new headphones. We've taken note of your feedback with regard the case. Sony values the opinions of customers and is always striving to provide the best experience possible.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and have excellent sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Craig, We are glad that you have new Sony wireless noise canceling headphones with excellent sound quality. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent sound quality. Very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MistyB, Thanks for the 5-star rating! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is awesome. Super comfortable as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadisonM, We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Backup System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because I needed a backup system in case a neighbor complained about noise from my new home theater system. This problem has not occurred yet and may not occur, but my peace of mind is better because the headphones are available. If I wanted the best sound quality, I probably would have bought the more expensive Sony product, but the sound from these headphones is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US