Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the sound quality of the product. They describe the sound as having clear and crisp highs. There are no cons mentioned for this product.
This summary was generated by AI based on customer reviews.
Great but not really pink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing! My only thing, the pink is more vibrant in the picture than in person. It’s more of light lilac color with a pink hue, I find it disappointing that it’s not a true pink or close to the pink in the picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, JoanaM!
We are absolutely thrilled to hear that you find the sound quality of your WH-CH720N headphones to be amazing! Delivering premium audio performance is our top priority, and we're delighted to know we've succeeded there.
We understand and apologize for your disappointment regarding the color of the headphones. We aim for our product images to accurately reflect the actual color, and we are sorry that the physical "Pink" unit appeared closer to a light lilac/pink hue instead of the vibrant color you expected. Your feedback on the discrepancy between the online image and the actual color is incredibly valuable, and we will share this with our product and photography teams for review to ensure better color representation in the future.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Better quality than the 4’s but not foldable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great head phones, i’m a little sad that they don’t fold like the 4’s though
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mathew,
Thank you for choosing Sony!
We're elated to hear that you are enjoying your WHCH720N headphones. We understand your wish for a folding design like the WH1000XM4 model, and we appreciate you sharing that with us. We will pass along your feedback to our product team. Meanwhile, for an even more enjoyable experience, you might want to explore the WHULT900N or WH1000XM5 models. You can check out these options here: https://electronics.sony.com/
Best regards,
-Fred
- Pros mentioned:Sound quality
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable headphones sound quality is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonM,
We're so glad to hear that your Sony headphones deliver great sound quality and are so affordable—thank you so much for sharing your fantastic 5-star review! Exceptional value and impressive audio are standout features of the WH-CH720N, and it's wonderful to know they've made such a positive impact on your listening experience.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
- Pros mentioned:Sound quality
Enrico
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are amazing! For at this price is a steal, the quality of the sound is amazing, and also the noise cancelling is wonderful. One thing i dont like is how it automatically switches from not noise canceling to noise canceling at random times, but otherwise this sony headphones is a go to!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnricoV, Thank you for the positive review! We're glad you appreciate the amazing sound, excellent noise cancellation, and overall value of your new Sony WHCH720N. When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
To make the most of the noise canceling function and to prevent the headphones from switching between noise cancelling and ambient mode, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
REF: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
You get what you pay for.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had to mention; i purchased these & returned the next day. I guess well yeah i made a mistake. For a few dollars more (A Sale) With The WH-1000XM4, You get much better quality of a Product. You get hard plastic that doesnt feel like a toy & cheap. Can feel the little added weight guess thats because they the-1000XM4 are also Noice Canceling. They have a nice Golden logo inprint. They also come very well packaged & include a Airplane audio connecter as well as a very nice carry case-Navy blue is Awesome. All of this plus much better Audio enhancements is what i did not get with the cheaper model WH-CH720N and this is why i decieded to return them. Just FYI Hope helps..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NYCLD, Thank you for sharing your experience with us. We apologize if the Sony WH-CH720N didn't meet your expectations, but we're thrilled to hear that you are impressed with the XM4 model. Your feedback is invaluable to us and will help guide our future improvements.
Enjoy your XM4, and thank you for choosing Sony! -Craig
- Pros mentioned:Battery life
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly enjoy these headphones more than id expected too theyre comfy look good battery life is great using the mic for the phone works great too only one down side a rattling sound on right side on windy days is highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaL, Thank you for this amazing review of your WH-CH720N. We're glad you love the exceptional comfort, excellent battery life, and overall features of your headphones. You may hear noise (such as a creak, click, or static) through the wireless headphones when traveling through tunnels, or other environments which air pressure changes easily, even if the noise canceling function is on. If this occurs, temporarily turn off the noise canceling function on the Headphones Connect app. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Love these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fit my head perfectly. Best noise canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristenL,
Thank you so much for the 5-star rating! We really appreciate how much you love the comfortable fit and noise canceling features of your new headphones. Your satisfaction with our product is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
They work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these! They work to cancel out noice. And they are pretty!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheresaS,
We are thrilled to hear that you're loving the noise-canceling performance and the stylish pink finish of your headphones!
Thanks for choosing Sony.
Best regards,
Eliab
Sony, make believe!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphone is such a decent introduction to the tech nerd/daily driver/college students, to the world of high class audio equipment. The proprietary app integration with ANC gives this headphone access to Sony's enhanced audio capabilities both in terms of software and hardware. DSSE extreme, switchable ANC, Dual device pairing, Assistant integration.... the lot, it has it all. And for such a good price it's really pushing you to go grab this amazing piece of technology. Sony headphones last long. This could be the start of something amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoelKanaka, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Good head phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, the bass is really strong and it has good noice canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristianI,
Thank you for choosing Sony!
We're delighted to hear how much you like your WH-CH720N headphones, especially the strong bass and effective noise canceling. It's fantastic to hear that they are offering such an exceptional listening experience. Your feedback inspires us to persist in delivering top-notch products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony headphones are my fav
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones, I have the ULT ones too and they're a little better than these, but not bad for price.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality, I have had it for over 6 months now and I love it so far. You do have to download an app to connect to your device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeonaM, we're glad that you're enjoying your new headphones. Thank you for sharing your feedback and for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Noise Canceling Headphones are serving me well. I answer calls/listen to music while exercising to block out distractions, and the sound clarity is perfect. The price is amazing for the quality! I highly recommend for anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YvetteW,
Thank you for such a great review and recommendation! We're happy to hear that you are enjoying the superb sound, noise cancelation, features, and overall performance of your new Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Decent Priced Headphones for Gaming and Music
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancelling and easy connection for two devices maximum. It has lots of sound settings to either cancel noise or hear the ambience of the real world whilst listening to music. It is wireless as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SumanC, We are happy that you like the noise canceling and multi-connection feature of your Sony WHCH720N wireless nose canceling headphones. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great sound for the price!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I mow grass and work in yard wearing these for hours…Great sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Didnt hear gunshots with ghese on
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listen to music, audiobooks, podcast, and make facetime calls with these daily. Has great range and great sound. I debated on this purchase for weeks and finally bought them on sale. 10/10 reccomend. See picures for my real review.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Squib,
That's awesome! Thanks for sharing your experience with your new Sony WHCH720N. We're glad that you love the audio quality and appreciate the performance of our Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset, just what I was looking for. I’m a student and I love to use these for everyday use. Sound canceling is great and you can adjust the sound mixing with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, AdrienneR! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is really enjoying the Sony choice as his Christmas Birthday gift. He has had Bose in the past!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teamor,
It’s rewarding to hear that the WH-CH720N was a standout choice for your son’s Christmas and birthday celebration! It is a high compliment that he is enjoying these so much, especially given his past experience with other premium brands like Bose.
We specifically designed the WH-CH720N to be our lightest overhead wireless noise-canceling headphones yet, ensuring they remain comfortable for hours of use. By incorporating our Integrated Processor V1—the same technology found in our flagship models—we are able to provide a high-quality audio experience and effective noise cancellation that truly holds its own. We are so happy to have won him over!
We really appreciate you being part of the Sony family.
Regards,
Dominick
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds great, would recommend this head set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoreyD!
It is fantastic to know that your WH-CH720N is working out so well for you!
We’re happy to hear that the sound quality is hitting the mark and that you're satisfied enough to recommend them to others.
Thank you for becoming a Sony customer!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. The noise cancelation and sound quality are amazing. I would definitely recommend these as a great budget option for a pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarrisonT, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig