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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,882 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones sounds amazing.. thanks for these @Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinB!
      We are very glad to know you're so happy with the WH-CH720N headphones.
      It's awesome that you find the sound amazing.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WHCH720N Wireless Noise Canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headphone! Music is good and voice led presentations are also very good. Comes with a wire for airline travel but love the freedom of wireless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesM,

      Thank you for choosing Sony.

      It's wonderful to hear that you're enjoying the WH-CH720N headphones so much! We sincerely value your interest in both the quality of the music and the vocal presentations. The added feature of a wire for airline travel is definitely a great touch, but the freedom of wireless connectivity indeed makes these headphones even more enjoyable. If you ever have any feedback or suggestions for future improvements, feel free to share them with us. Enjoy your listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is pretty good and they are pretty comfortable on the ears. Definitely a good alternative to the more expensive ones from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melody, You've made an amazing choice! Good to know you appreciate the superb sound quality, excellent noise cancellation, and comfortable fit of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Difficult to work with

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had good sound but it was difficult to work with due to subdued buttons. Returned this item and bought a JBL that I love

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valentinegifts,

      Thank you for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you were happy with the sound quality. We are, however, very sorry to learn that the physical buttons were difficult for you to use and that you ultimately returned the item. We understand that ease of use is just as important as sound quality, and we sincerely apologize that the design of the buttons didn't meet your needs. We appreciate you taking the time to let us know, as your feedback is valuable for our product development.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. Good sound quality and the ANC works amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, JoshuaM!

      We are so pleased to hear how much you are enjoying your WH-CH720N headphones. It’s wonderful to know that you are happy with the sound quality and that the noise canceling is working so well for you. We designed these headphones to provide a clear and distraction-free listening experience, and it's great to know we've succeeded.

      Thank you again for being a Sony customer and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    clear listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the gym comfortable on the ears not to bulky

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, KurtW!

      We are so glad to hear that your WH-CH720N headphones are the perfect gym companion. It’s wonderful to know that the lightweight, comfortable design is working well for your workouts without feeling too bulky. We appreciate you choosing Sony and sharing your experience!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super headphones and excellent sound quality. Noise cancellation is good for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShaunJose,

      We are immensely pleased to hear you're enjoying your WH-CH720N headphones.

      It's wonderful to know that you're impressed with the sound quality and that you find the noise cancellation to be excellent for the price. We designed these headphones to provide a great listening experience with effective noise canceling, offering incredible value in their class.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, battery life and the noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, FOJFog! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Portability

    Rated 4 out of 5 stars

    Very good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and ANC is really good for this price point. My biggest gripe is that they don't fold..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfied,
      Thank you for your time writing this review! We're glad to hear you like the great sound, noise canceling features and reasonable price of your WHCH720N headphones. We've taken note of your feedback with regard the design of the headphones. If you are looking for Sony wireless headphones with foldable design, you may want to check our WH1000XM4 and WHXB910N. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Affordable Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones are actually really good for the price, so if you’re looking for some low-budget but high quality headphones for casual use definitely try these out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenelle!
      Thanks for sharing your review! We are thrilled to hear that you're finding the WH-CH720N to be such a great value for your daily use.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Purchased for my father. He is enjoying them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarryH,

      That's great to hear! We are so glad that your father is enjoying his new WH-CH720N headphones and that they are comfortable for him. We truly appreciate you sharing this with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the noise cancelling works well and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosiahR,

      Thanks for your wonderful comments. We're thrilled you're enjoying the great sound and the noise cancelling technology on your WH-CH720N headphones!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Quality and immersive noise cancelation. Battery life is great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DemetricE,

      Thank you for the 5-star rating! We're happy to hear that you like the sound quality, noise canceling and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headphones are very comfortable and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, battery lasts for a long time and charges very quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HanaL, Amazing! We're so thrilled to hear you like the comfortable fit, long battery life, and quick charging of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for the price. Good battery life quick charge easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RKC22, We are happy that you now have the perfect wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great choice for work, the gym, or relaxing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Sony headphones! I have been using them for almost a year now and have no regrets. I use them for listening to music mostly, but occasionally use them for audiobooks. I’ve also used them wired on my computer and phone which is nice to have at times if you want to avoid connection issues/quality over Bluetooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanS,

      That's great! We're glad to hear that you're enjoying your new Sony headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. Very light on the head. The anc works very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmarJ, Fantastic! We're so glad to hear that you are enjoying the sound quality of your WHCH720N headphones and finding them comfortable to wear. It's also great to know that the active noise cancellation (ANC) feature is working well for you. Enjoy your listening and thank you very much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great price for good noise canceling headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headset and good price. Battery life also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhuongB, That's amazing! Good to hear you're enjoying the great noise cancelling feature, excellent battery life, and overall value of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are lightweight and easy to connect. Also great for noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FeliciaK,
      Awesome! Nice to hear you like the lightweight design, easy connection, and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US