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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,882 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very lightweight and easy to use. Excellent quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NWallace,
      We really appreciate you for taking the time to leave us a 5-star review! We're really glad you are enjoying the amazing sound quality, lightweight, and ease of use with your new headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty comfortable and noise canceling works pretty well too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BilalA, We are happy that you now have a solid pair of headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Bests Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 14 year old Grandson as a Christmas gift. His aunt got him a pair of Beats, also a Christmas gift. He decided that he liked the Sony far more, and returned the Beats. He told me that the Sony felt better, and sounded better. I always with Sony for my electronics. Never any regrets when you go for reliable quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1Mike2, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the gym clean sound no slipping while working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, JorgeC! We're glad that you are enjoying your workout with your Sony WHCH720N wireless headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I recommend this headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is awesome I brought it to play with my stereo and it sounds great the bass on it is nice and loud .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your positive feedback on the WH-CH720N, ReginaldM! It brings us great joy to hear that you are enjoying your new headset and finding the sound quality, particularly the bass, to be excellent for your stereo setup. We appreciate your review highlighting these features, as it helps us understand what our customers value most. Should you need any assistance with your headset, please do not hesitate to reach out to us.
      Thanks for choosing our products!
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good set of all around headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats quality at a lower price. I have Beats and these and saved significant money buying these. I use them for treadmill and working in the yard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello gvaz,

      Awesome to hear you are enjoying your new Sony WH-CH720N. The headphones feature Dual Noise Sensor technology and an Integrated Processor V1, providing effective noise cancellation especially in low-frequency environments such as airplanes, trains, and offices. They are designed to offer up to 35 hours of battery life, allowing for extended use without frequent recharging. Additionally, the WH-CH720N headphones are ergonomically designed to be lightweight and comfortable, ensuring that you can wear them for long periods without discomfort.

      Thank You for choosing Sony!
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Peace on a Noisy Walk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Perform well walking the track in a noisy gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldM,

      We're glad the WH-CH720N headphones are performing well for you, especially with their noise-canceling capabilities in a noisy gym environment.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling and blue tooth are perfect.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right, easy to set up, great quality sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, RonaldG!

      We are so pleased to hear that you are enjoying your WH-CH720N headphones. It's truly rewarding to know that you find them to be a great value and that the setup was easy. We designed these headphones to provide a high-quality, seamless experience right out of the box, and it's great to know we've succeeded.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well! Pretty long battery life, and super comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanM,

      Very nice! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like battery life and comfortable design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and really great on battery. Sony is superb with audio

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CesarC, That's great! We are glad that you like the sound quality and battery life of your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You need these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and functionality. Comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Verex, We are glad that you like the sounds and functionality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Black headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound ,súper confortable I would buy them again ,love them!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VirginiaG,

      Amazing! We're thrilled that you are enjoying the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    they are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very hi quality product, comfortable, love them not cheap but worth to by

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZueRb Awesome! We're glad that you are enjoying your new headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    WH CH720

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancelling and sound quality headphones at a reasonable price.. Would definitely recommend to someone that is looking for good headphones at an affordable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshuaW, thank for the great review! We couldn't be happier to hear you're enjoying the exceptional sound quality and noise cancellation function of the WHCH720N headphones. We really appreciate the recommendation. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Light, and easy to pair. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Derek,
      Thank you so much for such a great review and recommendation! We're happy to hear that you are having a great time with the superb sound quality, lightweight and easy paring/connection of your devices to the WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony noise cancelling headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and excellent battery life. Set up could be a bit easier though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones while on a great best Buy Sale. Love the sound and extra warranty I received by being a preferred member.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CDBII, thank you for your fantastic review!

      We're thrilled to hear that you love the sound quality of your WHCH720N headphones and found a great deal at Best Buy. It's fantastic to know that you're enjoying the additional peace of mind provided by the extended warranty through your preferred membership.

      We're committed to delivering excellent products and services to our valued customers. Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and excellent sound quality. Easy to pair with you phone or ipad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Electronics,

      Perfect! We're thrilled that you are enjoying the weight, sound quality, and connectivity of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Workout headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I mostly use them at the gym when I workout. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KatieD,

      Thanks for taking the time on sharing your experience with the WH-CH720N headphones. We are glad to learn that you are loving this product, which serves as a perfect companion for your gym workouts. It's wonderful to hear that you appreciate the excellent sound quality as well!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and work well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnerisF,
      Amazing! It's lovely to hear that you are enjoying the comfortable fit and overall performance of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris Sony_US