Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Great gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought as a gift and might get one for myself in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LindaD,
Thank you for choosing Sony!
We couldn't be happier to hear that you chose the WHCH720N headphones as a gift and are considering them for yourself. It means a lot to us that our products are appreciated enough to be shared and enjoyed by you and your loved ones.
Best regards,
-Fred
Okay but probably not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone only works with Bluetooth connection, doesn’t work with cable Noise cancellation is not as good as expected.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BeverlyW! Thanks for reaching out and sharing your feedback.
You're spot on; the microphone on the WH-CH720N only works over Bluetooth. When you plug in the cable, the built-in mic stays off.
Regarding the noise cancellation, here are two quick ways to make it perform better:
-Ensure the ear pads are sitting tight against your head. Even a small gap from glasses or hair can let noise leak in.
-Open the Sony | Sound Connect app and make sure "Adaptive Sound Control" is turned off.
Give those a shot!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great value for the quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and good sound cancellation to block out background sounds.
I would recommend this to a friend - Pros mentioned:Sound quality
Gret
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. and you can hear voices easily. great price too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rwss, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Christmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift for Grandson, it was on his list as gym headphones. Can not adequately review until after Christmas.
I would recommend this to a friend- Pros mentioned:Sound quality
Moneys worth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a gift and sound quality is good and noise canceling is good to not as good as high end headphones but they get the job done
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatanV, perfect! You've certainly made a great choice! We're truly happy to know that you're well-pleased with the amazing sound quality and superb noise canceling feature of your WHCH720N. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Help with hearing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great for my husband when watching tv as he is hard of hearing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhyllisN, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony quality and features make these a winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for an overseas trip. Glad I did. The noise-canceling functionality works well, and the iPhone app is a great complement to the headphones. The sound quality is well above average. Love 'em.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FusionGuy,
Good choice! Thank you for your purchase. We're very pleased to hear that you are loving the noise canceling feature, sound quality and the Sony | Headphones Connect app wherein you can customize the headphone to your preferred audio settings. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Friend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as described. This was a present for a friend. These were what she wanted.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony noise cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, price. Nice features. I am very happy with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gerry,
Thank you so much for sharing your feedback! We're really happy to hear that you're enjoying the great sound quality, features, and value of your WHCH720N headphones. Customer confidence is our top priority, and we are pleased to know that you are delighted with your purchase. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were for my granddaughter. She loves them. She said, " the noise cancelling is awesome". Sound is great, but she did say headphones could have been a little louder. Thank you, Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyH, Amazing! We're thrilled to hear that your daughter is enjoying the sound quality and noise canceling function. Thank you for choosing Sony! Erin
Good quality, comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my dad for when hes mowing the lawn, he loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User424821,
Thank you for choosing Sony!
We're excited to hear that your dad loves the WHCH720N headphones for mowing the lawn. It’s wonderful to know our product is making his outdoor time more enjoyable and comfortable.
Best regards,
-Fred
Sony headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gift for my son he is enjoying it to the max
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MaryA!
We’re so happy to hear that your son is enjoying his WH-CH720N headphones to the max! It’s wonderful to know they made such an amazing gift.
Thank you for choosing Sony for your family!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good Value Good Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic! Definitely worth the money! I throw these babies on, in any environment and can't hear anything but what Im playing through my phone. Definately recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, BigSed! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy connection with computer and other devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuimetC, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy, easy to use website, quick, efficient delivery
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TimothyT,
Thank you for choosing Sony!
We’re excited to hear that you found the WHCH720N headphones to be a great purchase. It’s wonderful to know that our website made your shopping experience easy and that the delivery was quick and efficient. We appreciate your feedback and look forward to serving you again.
Best regards,
-Fred
Beat headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever owned. I got a pair for the wife, tried them and ran out and got me my own.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful review, DAVEH!
We are absolutely thrilled to hear that the WH-CH720N headphones are the best headphones you have ever owned! It's fantastic that after trying your wife's pair, you immediately knew you needed your own—that's the highest compliment we could receive.
We are so glad you and your wife are both enjoying the quality and performance.
Thank you again for choosing Sony, and welcome to the family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Comfy all day long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the headphones, it’s been hard to find a pair of headphones that are actually comfy to wear for long periods of time - these are great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JaimeC! We're glad you like them. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Comfort
Sound for Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones. I use them on my turntable. They are comfortable and were easy to connect to my blue tooth Audio Technica stereo phono.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mountain2Valley,
Thank you so much for your valuable feedback! It's great to hear that you love the amazing sound quality, comfortable fit, and easy Bluetooth connectivity of your WHCH720N headphones. We are committed on providing our customers with the best experience possible. Thanks for choosing Sony! - Kris
Headbanging young son.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in bestbuy with a goal to buy wireless headphones for my son,so he can enjoy his new found love of music. The staff were super helpful,in picking the proper and best value headphones for the style of music he likes. Thank you Best Buy(Apple Valley)! My son loves them and its noticeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseW,
Thank you so much for sharing your experience with us. We're thrilled to hear that you found the WH-CH720N headphones to be a perfect fit for your son's music enjoyment. We truly appreciate your support and hope your son continues to discover and enjoy his passion for music with his new headphones.
Thank you for choosing Sony!
Best regards,
- Stephanie