Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, Battery life is great. I use them all the time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Student, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Perfect sound. Really enjoying it Definitely recommend it
I would recommend this to a friend - Pros mentioned:Comfort
Headphone review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely easy to use, very clear connection and communication. Also, soft and comfortable.
I would recommend this to a friend Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy. Value for money. Very nice headphones and not too pricey. Reasonable price. 1st time buying headphones and so far I am satisfied with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cessM,
We are thrilled that your first pair of headphones is a success! It is great to hear that you are finding the WHCH720N to be a valuable and satisfying purchase for the price.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
jbarbati
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. I love it! I am so pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Comfort
Comfy all day long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the headphones, it’s been hard to find a pair of headphones that are actually comfy to wear for long periods of time - these are great!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JaimeC! We're glad you like them. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Terrible materials break within a year!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Headphones, great sound! I only gave them a 3, because under a year the stem connecting the head phone broke! Sony didn’t consider that any or try and replace them. There still under warranty, but will replace or repair them. Real shame!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FABS,
Thank you for reaching out and sharing your experience. We are sorry to hear about the issues you've faced with your WHCH720N headphones, particularly with the headband and the support you received. We understand your frustration, and we want to get a better understanding of what happened and see what options might be available. Please email us at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Case Number(s):
Issue:
Telephone Number:
Thanks for considering Sony products.
Best regards,
DiegoV
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones I like the auto noise cancellation where it detects what you are doing and it cancels the noise for the different activities you are doing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey, HugoG! Fantastic! We are truly happy to learn about your satisfaction with the Adaptive Sound Control feature and superb performance of your WH-CH720N. Thank you so much for the love and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Comfort
Sound for Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones. I use them on my turntable. They are comfortable and were easy to connect to my blue tooth Audio Technica stereo phono.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mountain2Valley,
Thank you so much for your valuable feedback! It's great to hear that you love the amazing sound quality, comfortable fit, and easy Bluetooth connectivity of your WHCH720N headphones. We are committed on providing our customers with the best experience possible. Thanks for choosing Sony! - Kris
Quality purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand of headphones. This was a secret Santa gift for my son-in-law who works a lot from home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shoppers,
That sounds like a perfect Secret Santa gift for a home office setup! We’re happy to hear your son-in-law is enjoying the brand quality and noise-canceling features of the WHCH720N.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality light and portable unlike other models
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeantaA, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Nice but feels like its only plastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought for myself, an adult woman, but felt it was just okay. I didn't return it but gave to my teenager who loves it. He said it connects effortlessly to his iPhone. I removed star because I thought it felt like cheap headphones that should cost $20. Teenagers may feel differently.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nae1, We appreciate your feedback. We take all user input seriously and will make sure your comments reach the appropriate person. It's good to hear that your teenager loves the headphones. Our WH-CH720N headphones allow your teenager to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a pair that was 5 years old and the noise cancelling is even better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CKman, Awesome! It's wonderful to hear that the noise cancellation has improved over your 5-year-old pair. Thanks for sharing your amazing feedback and for choosing Sony! -Jess
- Pros mentioned:Battery life
Enjoying My new Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy, They are light weight and sound amazing. The best of all is the battery life. I listened to them for over 6 hours, forgot to charge them and used them the following day with out an issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Good dayGregoryG,
What a great deal! We're thrilled knowing how satisfied you are with the battery life, sound quality and how comfortable to wear your new Sony WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product quality as expected from sony, sound and noise cancellatiion is very good
I would recommend this to a friend - Pros mentioned:Sound quality
Great value for the quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and good sound cancellation to block out background sounds.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed some noise canceling headphones for air travel. I have many Sony products which I love and gave these a try. Perfect for what I listen to, mostly rock. Good bass and easy to set up and pair. Great for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CubFan, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I never had any like these before!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, KyleV!
We are so glad to hear you're loving the WH-CH720N! It’s awesome to know that your first experience with these headphones is hitting a high note.
Welcome to the Sony family!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The work great but a piece broke off. I love the sound and quality though.
I would recommend this to a friend - Pros mentioned:Sound quality
Peace on the plane!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm used my headphones for the first time flight. Wow what a difference! I really enjoyed the sound and how quiet my flight was when I wasn't listening to my music. This was a great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Egivan42,
That's great! We're delighted that our Sony WHCH720N Wireless Noise Canceling Headphones was able to deliver a good sound quality and helped you enjoy your flight without any distractions. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco