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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,882 reviews
  • Rated 5 out of 5 stars

    Excellent Headphones!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones!!! I would recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShalinB,

      We are delighted to hear that you are enjoying your WH-CH720N headphones! It is wonderful to know that you are so satisfied with your purchase and that you would recommend them to others.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 720N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones quality is amazing for such a cheap value. Only nitpick I have is that they didn’t come with a case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, AndyF! We're glad you like your headphones. Unfortunately, they don't come with a case. Rest assured your feedback will be looked into for product improvement. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good quality head phones. The noise cancelling part is not all that great! You can still hear other sounds. It does not come with a case. I had to spend more money for a case on Amazon. If you get a case on amazon, make sure it's for the 710 head phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdelitaN, We're glad that you like the quality of your headphones. We're sorry if the the noise canceling function did not meet your expectations. YOu may try the following steps below if the noise canceling is not sufficient.

      Make sure the noise canceling function is turned on.
      Adjust the headset into a comfortable position.
      The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
      When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
      To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
      With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html



      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hedphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone, Noise Cancelling function performs excellent. No too cheap, no too expensive but, compared to the expensive one, it gets close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GBohr,

      Awesome! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and the battery life is excellent. Only thing seems like people have trouble hearing me so the microphone isn't the best. But sound is good and they are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Forman621, Excellent! We're glad that you like the sound quality and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Graduation gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter and she is very happy with them. The sound is good, and she can hear if someone talks loudly to get her attention.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherryG, That's awesome! We are thrilled to hear that your granddaughter is very happy with her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy connection to Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headphones. Easy to connect to Bluetooth. Sound quality is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanyaM, thanks for the 5-star rating! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Happy Wife, Happy...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a big head. These are much more comfortable than my previous JBL ones, so when my (small headed) wife wanted a pair I ordered these and we traded. Happy wife, happy life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That great to hear, Ipad! We're glad that you and your wife are enjoying the new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good clear neutral sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and neutral sound. neutral sound was important for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphone Worth Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with quality of the Sony WHCH720N Noise canceling headphones. These headphones allow me to be able to work on my college projects without theoise of family and animals disturbing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nickname321, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Top 10 headphones I every had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing great for everyday use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Felix,

      Thank you for choosing Sony!

      We're excited to hear that the WHCH720N headphones are a great fit for your everyday use. It’s rewarding to know they bring convenience and quality to your daily routine.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, but ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, flawless with blue tooth connections. Design flaw is the non-breathing material used for the ear pads; gets sweaty after 15 min of use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iPodTouch,

      Thank you for the purchase! We're happy to hear that you like the sound quality of the headphones. We appreciate your feedback and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior audio quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headphones are fantastic. I can really feel the difference when i compare with my old headphones. Great bass, and the noise canceling feature is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juliocbrito,
      This is definitely a great choice for an upgrade! We're happy you are enjoying the superb sound, bass, and noise cancellation of your new headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well money expend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few brands and overall this one is better and the price is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Patriots,

      That's fantastic news! We are genuinely thrilled to learn about your satisfaction with the exceptional performance of your WH-CH720N compared to other brands, as well as its reasonable price. Thank you very much for the perfect star review and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this one, the sound is amazing, also thanks to the associate at the store for helping me find it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasS, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality Headphone for a Good Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid-range earphones! Perfect for everyday use. Sound quality is typical Sony. Good deal for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeOfficeJunky,
      Awesome! Glad to hear you are enjoying the superb sound quality of your WHCH720N headphones. Nice to know it suits your needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, and the noice cancellation it’s alright but I really recommend it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnaG, Thanks for the 5-star rating! We're glad you like the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones they're actually noise cancelling headphones. Really good speakers withing the head set

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, AlexisC! We're glad you are impressed with the noise cancelling feature. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Almost works too well

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest child is on the spectrum and lives in his headphones. These seem to do the trick as a replacemrnt for the previous generation. Holds up well to a young buys lifestyle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Litedesk,
      Awesome! We're glad that the WHCH720N headphones perfectly suits your child's lifestyle. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent headphones for use. Especially working out in the gym with the noise cancelling mode. Blocks out the environment sounds all around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YngwieT, That's nice! We are glad that you now have an excellent pair of headphones for your workouts and that you like their noise canceling feature. Thank you for choosing Sony! Vincent Sony_US