Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
blue sony overhead headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, they’re super comfortable- i get so much use out of them!
I would recommend this to a friend - Pros mentioned:Sound quality
Gift for fathers day
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my dad. He opened up put them on and hooked them on vía Bluetooth. He was blown away by how good they sounded. Thinkijg of getting myself a pair now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrJones, We're glad that your dad is enjoying his new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort
Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sony If I recommend it, it has an app and everything is comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
Good value, seek best deal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good headphones. May be better value if found at a different price but still not disappointed. Has really nice noise cancelling feature that works well. Pleased with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG, We are glad to hear that you are pleased with your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Bose Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality Great with sound cancellation Loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnizaT, Thanks for commenting! We're thrilled to hear that you are enjoying the high-quality sound and the excellent noise cancellation feature of your WH-CH720N. Your positive feedback is greatly appreciated, and we're glad that you love them. Enjoy your listening experience and thanks for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Great Headphones for Traveling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are perfect for me, like to use my IPad for t.v. in bed and these headphones prevent my husband from having to sleep with a pillow over his head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaroleT,
Thank you for the 5-star rating! We're glad to hear that you like the headphones for traveling. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for music....................................
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kali,
Thank you for sharing your feedback! We’re glad to hear you are enjoying the music quality on your WH-CH720N headphones. We strive for a 5-star experience, so if there is anything we can do to improve your experience or if you have any questions, please feel free to reach out to our support team here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony!
Regards,
Dominick
Value for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money, it has gone beyond my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Innocent!
Thanks for sharing your thoughts on the WH-CH720N headphones.
It is most rewarding to hear that you feel they offer great value for money and have gone beyond what you expected!
We designed these to be a perfect blend of performance and comfort, packing in Digital Noise Cancelling and an impressive battery life (up to 35 hours with NC on) into a super lightweight design.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
Pink sony whch720n headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good overall. Sometimes the bass makes a humming sound in some settings. The buttons on the right side make it hard to find how to fast forward the song right away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MillicentD,
Thanks for your review of the WH-CH720N headphones! We're glad to hear that you're enjoying their overall sound quality.
We also appreciate you bringing up the specific issues you've encountered. We apologize for the humming sound you're hearing in certain bass settings. This is not the intended performance, and we would like to help you troubleshoot this issue. Please ensure your headphones have the latest firmware update, as this can often resolve sound-related anomalies. You can check for updates using the Sony | Sound Connect app—consider creating a hearing profile!
We also understand your feedback on the physical buttons and the difficulty in quickly finding the fast-forward function. We designed the controls to be intuitive, but we recognize that the layout can take some getting used to. For your reference, to fast-forward you need to press the middle button twice quickly, holding the second press. You can see all the buttons and their functions on this help guide: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776853.html
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Amazing Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a great purchase! They are very sturdy and have great sound quality. I am very pleased and would definitely recommend these to anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AmeT, Thanks for sharing your feedback. We are thrilled to hear that you are very pleased with the quality of your new Sony WHCH720N headphones. Thank you for choosing Sony! Vincent
Feels kinda cheap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I dont hate them, I use them for my ps5, I got them because they came with a aux cord, and they work great, but for the price I payed I’m disappointed in the quality. They feel like 25 JBL headphones. And that’s no shade on JBL, love their sound systems, but they feel cheap and I went for these thinking they would feel higher quality
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyT,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience caused by the quality concerns you have with the WHCH720N headphones. Your comments about the feel of the product are important to us, and we understand your disappointment given the price point. This is not representative of the standards we aim to uphold, and we appreciate you sharing your thoughts. We will forward your feedback to our product team for further review. If there is anything we can do to assist you or improve your experience, please feel free to reach out.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for school work, great for public and loud places. Very quality high performance headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, CarlosP! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these sounds pretty nice, the noise cancellation is okaish but for a $150 headphone I think that's pretty much what I'd expect. The battery life is decent won't say it matches the 35H promise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sam776, We are glad to hear that you are enjoying your WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
No noise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a trip to Europe and didn't want noise from flight. They worked perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fmevans, Thanks for the feedback. We're glad you are impressed with the noise canceling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
Great for budget!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For budget headphones I quite enjoy them. Bought the higher end XM4’s but those were too much for me; In price and the noise cancellation bothered me for some reason. These have been great. They may not last 5-7 years but I will enjoy them for as long as I can.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baker, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great purchase. Sound is very good. Easy to carry.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. They are comfortable and have a really good sound quality for cheaper headphones. Only problem is that Windows 11 doesn't pick them up as headphones. That's a Windows problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryN,
Nice! Worth every penny. We're glad that you like the audio quality and comfortability of our WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them! They work great, and the noise cancelling seems to be working well. He doesn’t hear me when I’m talking to him lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherM, We're glad that your son loves his new noise canceling headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Remarkable quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sturdy high quality material excellent sound quality advanced features and generally a great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gaming, Thank you for the amazing review! We're glad you like the exceptional quality, incredible sound, and advanced features of your Sony WHCH720N. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Comfortable headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! Squishy enough, that ive even slept with them on. Love not having uncomfortable buds in my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelS, Perfect! We're so glad to hear that you love the comfortable fit of your Sony WHCH720N. Thanks for choosing Sony! -Sam