Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good value, seek best deal.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good headphones. May be better value if found at a different price but still not disappointed. Has really nice noise cancelling feature that works well. Pleased with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG, We are glad to hear that you are pleased with your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and good customization through the app. Good headphones for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dyslxeic, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these sounds pretty nice, the noise cancellation is okaish but for a $150 headphone I think that's pretty much what I'd expect. The battery life is decent won't say it matches the 35H promise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sam776, We are glad to hear that you are enjoying your WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great started headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice quality. Gift for my girlfriend and she’s been loving it ever since!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ishy, Thanks for the 5-star rating! We're glad your girlfriend likes her new headphones. Enjoy and thanks for choosing Sony. -Craig
Beat headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever owned. I got a pair for the wife, tried them and ran out and got me my own.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful review, DAVEH!
We are absolutely thrilled to hear that the WH-CH720N headphones are the best headphones you have ever owned! It's fantastic that after trying your wife's pair, you immediately knew you needed your own—that's the highest compliment we could receive.
We are so glad you and your wife are both enjoying the quality and performance.
Thank you again for choosing Sony, and welcome to the family!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great also have choices to cancel sound and or not
I would recommend this to a friend headphone usage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very well and works as expected glad I've brough them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert!
Thanks for sharing your thoughts with us! We are really happy to hear that your new WH-CH720N are working so well for you. It’s great to know that you're satisfied with your purchase and that they are doing exactly what you need them to do.
Thank you for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. They are comfortable and have a really good sound quality for cheaper headphones. Only problem is that Windows 11 doesn't pick them up as headphones. That's a Windows problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryN,
Nice! Worth every penny. We're glad that you like the audio quality and comfortability of our WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Marco
- Pros mentioned:Comfort
Happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Good for bluetooth and wire, and sturdy.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them! They work great, and the noise cancelling seems to be working well. He doesn’t hear me when I’m talking to him lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherM, We're glad that your son loves his new noise canceling headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
very nice Sony's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones ! very clear sound. good with computer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LouisG,
It’s great to hear you are enjoying your WH-CH720N headphones! We are glad the sound clarity and computer compatibility are meeting your needs perfectly. Thanks for choosing Sony.
Best regards,
Eliab
Christmas gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Christmas gift for Grandson, it was on his list as gym headphones. Can not adequately review until after Christmas.
I would recommend this to a friend- Pros mentioned:Battery life
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are very comfy and high quality for the price, the battery life is really good too, i can use it a whole week and only have to charge it once, definitely with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MateoO, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter bought me these headphones and I love them. Good sound.
I would recommend this to a friend Okay but probably not worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone only works with Bluetooth connection, doesn’t work with cable Noise cancellation is not as good as expected.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BeverlyW! Thanks for reaching out and sharing your feedback.
You're spot on; the microphone on the WH-CH720N only works over Bluetooth. When you plug in the cable, the built-in mic stays off.
Regarding the noise cancellation, here are two quick ways to make it perform better:
-Ensure the ear pads are sitting tight against your head. Even a small gap from glasses or hair can let noise leak in.
-Open the Sony | Sound Connect app and make sure "Adaptive Sound Control" is turned off.
Give those a shot!
Thanks for choosing Sony!
Best regards,
Estefany
Great budget pair of headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the craziest in terms of sound quality, but it’s a good pair of ear cans for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JordanM!
We’re glad to hear you find the WH-CH720N to be a good value for the price. We aim to provide great performance at every level, and we're happy they're working out for you!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
blue sony overhead headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, they’re super comfortable- i get so much use out of them!
I would recommend this to a friend - Pros mentioned:Sound quality
Love love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i have ever purchased absolutely love them
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JenniferS! You made the right choice. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for school work, great for public and loud places. Very quality high performance headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, CarlosP! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sony If I recommend it, it has an app and everything is comfortable.
I would recommend this to a friend