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Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2945 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,945 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for travel but really like them for everyday wear. Used them while power washing outside and the sound was adjusted to what I was doing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mj122,
      Awesome! We're glad to hear you are enjoying your new headphones for your daily routine. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Make me dance as good as i sing in the shower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Sound is great. Noise cancelation is so good i couldnt even hear my own kid crying on the airplane. Buy these ans live a good life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanO,
      Thank you so much for such a great review! We're glad to hear that you love your new headphones. Your satisfaction with the amazing sound and features are greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair we purchased. Works for our needs which is TV/Video watching so we don't disturb others while sleeping.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Heather, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, Sony has been doing well so far. I’d say these headphones are slightly better in a few aspects compared to the current high-end models on the market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamM,

      Thanks for the great feedback! We're thrilled to hear you think the WH-CH720N headphones offer such great value and perform so well, even when compared to high-end models. We're proud to offer premium features at an accessible price point. Thanks for choosing Sony. -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for the price. Have zero complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JoseP!

      We’re so glad to hear that you’re enjoying your WH-CH720N and that they’ve met all your expectations. It’s wonderful to know you’re happy with the value and performance!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones with good audio quality and for the price super good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the headphones for my daughter and she loves them! They are comfortable to wear for long periods of time and the controls are easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardW, Awesome! We're glad that you like the ease of use and comfort. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Loved these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my daughter and she loves them. She was looking at some Bose headphones, but these were the balance between cost and quality (she wasnt paying for them, and I have bills to pay) overall great headphones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely a good pair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re a good set of headphones if you want something not too expensive if you purchase it on sale and reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rg20!
      Thanks so much for sharing your feedback with us about your new WH-CH720N. It is fantastic to know that you’re finding these headphones to be such a reliable choice.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing sound quality, surprised with the quality I got from the amount I paid. Worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyMindIsBlank, Thanks for sharing your awesome experience. We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good the bass is good for the price and the sound is good. ANC is not bad either they are a great headphone for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronL, Thanks for sharing your feedback! We're glad you like the bass sound of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love tj

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it so much. It’s comfortable for her big ears. She wears it all day at school for sensory needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherryWright,
      Thank you so much for the 5-star rating! We're really glad that your daughter loves the WHCH720N headphones. Nice to know it suits her needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great for budget!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For budget headphones I quite enjoy them. Bought the higher end XM4’s but those were too much for me; In price and the noise cancellation bothered me for some reason. These have been great. They may not last 5-7 years but I will enjoy them for as long as I can.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baker, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I use them at the gym only because my airpods fall when I workout. These stay on and quality of sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulietaQ, We are glad to hear that you love your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym and calls, for under 110 bucks you cant beat these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best afforable noise cancelling headphones on the market for it’s price range. App is great and provides a lot of versatility as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ibrahim, Thank you for the positive review! We're pleased to hear you like the versatility of the app and overall value of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, also the shipping was so fast!! Really satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones at a great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. My shows sound like I’m right these during the taping!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JennA! We're glad you love your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife for her birthday. The overall sound is great and she loves the noise cancelling feature. Wait a minute...am I the noise?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swilson6144,
      Great! Perfect gift for a perfect wife. We are thrilled to hear that your wife likes her new Sony WHCH720N, especially its noise canceling feature. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. The WHCH720N headphones let you enjoy the natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Also, it is ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget that you’re wearing it. You might be the noise in her ears but your voice will definitely be the music to her heart. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, superb sound quality, awesome overal, I use them for listening to music from my Iphone, they are amazing! Sony rocks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tesa, lovely! We're glad you are enjoying the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US