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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,882 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase for Great Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent !!! Best purchase I made to watch movies. Great sound, and noise cancelling helps in noisy environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GenoKev,

      Thank you for the purchase! We're happy to hear that you're enjoying the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well and noise cancellation is as good as some of the more expensive brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChrisB,
      Great! Thanks for the feedback and we're glad that you appreciate the noise canceling capability of our WHCH720N headphone. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for general use and for our flight to South Africa. The noise cancelling capabiltiy was incredible for the flight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PastorPayne,

      Awesome! Thank you for the 5-star rating and we're glad to hear that you like the noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Its great for just jamming out and vibing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lalo, Fantastic! You've certainly made a great choice! We're extremely pleased to hear that you love your WHCH720N and you're satisfied with its amazing performance. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They do their job well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent audio quality and slighter sub par noise canceling. We got them on sale and it was worth it. If was going to buy another pair of headphones i would shop around more

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kraig,

      Thank you for your feedback! We're glad you caught them on sale and that the WHCH720N headphones were completely worth it. It's great to hear that the noise-canceling feature is to your liking. We hope they continue to deliver a solid listening experience wherever you go!

      Thank you for choosing Sony!

      Best,
      Aldair Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Xmas gift for my daughter. She is very satisfied & pleased with this product, especially noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aquapolo,

      You made the right choice! We're thrilled that your daughter is enjoying the noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Low end Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high quality noise cancelling headset, but a decent value for the price. Good bluetooth connectivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Scott,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the WHCH720N headphones for its good Bluetooth connectivity and decent value. Your honest feedback helps us continue to offer options that balance features and affordability. Thank you for sharing your thoughts with us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound quality is good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. And the grib feeling is also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anon, Thanks for sharing your thoughts on the Sony WH-CH720N headphones! It's great to hear that both the sound quality and the grip are up to your standards. Sounds like a solid choice! Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with this purchase. It’s replacing our old Sony corded headphones. Like wireless and noise cancelling feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianedG, wonderful! We're glad you are enjoying your new headphones! Our WHCH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not Too Many Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left headphone had some popping noises when I used the noise canceling feature, but I haven't had the problem in a few weeks. Good product, but will be updating headphones if the sound comes back!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KsCh, Thanks for the sharing your feedback. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Make sure that your device has the latest firmware version to avoid any performance issues. Thanks for choosing SONY! -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Exactly what I want

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they able to fold then it would have been better although they are great to wear comfortably over glasses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KulwinderK,
      Thank you for the 5-star rating! Glad to hear that your new Sony headphones perfectly suits your needs. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality.fits well,light weight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful,noise canceling on the spot.great shape you can customize the sound that suit best for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisF, Fantastic! thank you for the amazing review! Good to hear you like the wonderful noise canceling, great shape, and a variety of presets and custom features to match sound quality using the Sony | Headphones Connect App that tailors sound to your personal preference. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My 15yr old tech says it’s a go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes and is impressed with them. If a 15 year old gives a thumbs up on tech gadgets, I listen. So yeah 5 star.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZacharyS, That's awesome! We're very happy to hear that your son is impressed with his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AMAZEBALLS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is absolutely superb!!!!!!! They fit comfortably and easy to connect!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucipurrr, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. I’ve owned them for a little over a month now and they haven’t let me down. I recommend these as they are well worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickO, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The ear bridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super, very easy, soundly, NC, this is a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do exactly what they say. When I have them on it is very hard to hear anything going on around me. Just what I asked for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI AngW, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a reasonable price. Headphones are comfortable to wear long term. I wish they had a carrying case however.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AETX,

      Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the price point and comfortable design of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones sound quality is nice and very loud to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesse2014, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functon perfect and very comfortable wear feel, really match all expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yisu, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US