Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12560831
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality, Weight
Best Ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear sound,it almost sounds like your in the studio, or there live!!! Can hear everything(horns, base drum, background). Extremely lightweight!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1musicnut,
Perfect! We're thrilled that you are enjoying the sound quality and design of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Good Price & Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these dor my son and he loves them. They are light weight and the sound quality is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorden, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bluetooth setup was easy. It has an impressive battery life before recharge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdewaleF,
We are pleased to learn that your WH-CH720N headphones are proving to be such a reliable companion for your daily listening! We designed these to be our lightest overhead wireless noise-canceling headphones yet, ensuring that "easy" setup leads directly into hours of effortless comfort. We are also glad the Bluetooth 5.2 integration made your initial setup seamless, allowing you to dive straight into the high-quality sound provided by our Integrated Processor V1.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Good Basic Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Easy to connect. Good Sound. Recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, David,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Battery life, Sound quality
Sony Headphone WH-CH720N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertoM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony wireless headphones with noise cancellation was a perfect Christmas gift and the person who received them was very pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorA,
We are so happy to hear that the WH-CH720N headphones made for a perfect Christmas gift! It is wonderful to know that the recipient is pleased with the noise cancellation and the overall experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Cheaper to than the others
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for about $70 on sale. Good sound, comfortable. Wish it was sweatproof or water resistant.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So great! Definitely noise cancelling. Comfy too..
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and long lasting. The sound is great and they don’t feel too bulky
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelG, We’re happy to hear you’re enjoying them! It’s great to know you’re impressed with the sound quality and find them comfortable and not too bulky. We designed these headphones with both audio performance and wearability in mind, so it’s fantastic to see that shining through for you. Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great headphones for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a great quality for the price point. They’re very comfortable and the noise cancelling technology is wonderful. The sound overall is very good compared to other brands with similar prices. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaS, Thank you for the 5-star rating! We're glad to hear you feel that the WHCH720N is worth its price. Good to know you're enjoying the comfortable fit, excellent noise cancellation, and superb sound quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
GREAT!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are actually amazing :) they cancel absolutely everything and the sound is really clear and super high quality, I really love that the charge lasts a really long time too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Monica,
Thank you for choosing Sony!
We're honored to hear that you’re enjoying the WHCH720N headphones, especially their excellent noise cancellation, clear sound quality, and long battery life. Your appreciation of these features truly motivates us to continue delivering products that enrich your listening experience. If you’re interested in exploring even more advanced options, we invite you to check out our latest models like the WH-1000XM5 or WH-1000XM4 for enhanced features and performance. You can find them here: https://electronics.sony.com/
Best regards,
-Fred
- Pros mentioned:Sound quality
Wonderful Gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my sister and she loves it! The color is beautiful and the quality is amazing. 10/10 would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Kibo0611!
We are absolutely thrilled to hear that your sister is loving her new WH-CH720N headphones! It’s wonderful to know that both the color and the sound quality exceeded your expectations. There is nothing quite like giving a gift that earns a 10/10 recommendation!
Thank you for making Sony a part of such a special gift. We hope she continues to enjoy them for a long time to come!
Best regards,
Gus, Sony North America Customer Support
- Pros mentioned:Comfort, Sound quality
very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable wish they had come with a case.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Volume
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were for my granddaughter. She loves them. She said, " the noise cancelling is awesome". Sound is great, but she did say headphones could have been a little louder. Thank you, Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyH, Amazing! We're thrilled to hear that your daughter is enjoying the sound quality and noise canceling function. Thank you for choosing Sony! Erin
- Pros mentioned:Fit, Sound quality
Awesome Headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! They are very comfortable and have great sound quality. I have a big head and struggle with over the ear headphones, but these fit great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zach, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Nice budget noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable with great sound. Noise canceling does the job nicely on flights.
I would recommend this to a friend - Pros mentioned:Battery life
reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones, lasts a really long time without charging it and when charging it’s very fast and last a while. Loud and sounds cleann. love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamallJ,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great bang for your buck!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones, excellent sound, and a great buy for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janet123,
We are thrilled to hear that you are enjoying your WH-CH720N headphones! It is great to know that you are happy with the sound quality and the overall value they provide.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought them for my boyfriend early this year and he loved them! We took a trip to Mexico and he lost them on the plane :( He was super bummed because they were his favorite headphones. I rebought them and he was so excited to have them back! The noise cancellation and sound control app (for vocals and instruments) is a plus since he is constantly surrounded by loud noise at work. If you want to purchase good quality headphones without breaking the bank, I would definitely recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeronicaG, Thanks for the 5-star rating! Loosing your essentials on a trip could be very upsetting, and we're happy to hear that you bought another pair. We truly appreciate your feedback regarding the noise canceling feature and the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Quality and comfort for a good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving these better than AirPods! Very comfortable and affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabby!
We are thrilled to hear that you’re finding the WH-CH720N so comfortable! It’s great to know they are a perfect fit for your daily routine and that you're happy with the value they provide.
We appreciate you choosing Sony!
Best regards,
Estefany