Customer Ratings & Reviews

Bought these for a recent trip. Overall I liked them. They were comfortable enough to wear for hours at a time. Sound quality is ok. They do have an insane range compared with other Bluetooth headphones that I own. I actually forgot my phone on the third floor of the hotel and I still had a great connection when I was sitting at the pool! I don't really feel like they get very loud. I found myself tweaking the EQ to understand podcasts and books. I did find that the noise cancelation on the plane worked great. Finally I love that these can be wireless or plugged in which was great on the plane because I could listen to my iPad, iPhone or the seat back entertainment.

Excellent sound quality, excellent confort. Not loose or to tight. Excellentbattery life.

I really like the Sony WH‑CH720N headphones. They’re lightweight, very comfortable for long use, and offer clear, balanced sound with good bass. The noise cancellation works well for reducing everyday distractions, and the battery life is excellent. Bluetooth connectivity is smooth and reliable. Overall, they deliver great value and a solid listening experience.

These headphones are so good I have bought 2 more pair for other computers and sound systems in my hope. Comfortable, no cut-out and easily pairs every time within 5 seconds. The Sound is as good as much more expensive headphones. A real deal if you buy on sale!!

Really good! For the price point, it's really durable and the sound quality's great. Before, I used to have issues with any kind of headphones and earbuds as I would break them in under 2 weeks-1 month; I've had these for maybe 2 years now and they still function really well even though I've dropped them quite a few times... Super easy to connect and switch between which devices it's connected to! The noise cancellation is pretty good as well. Overall, I would really recommend these :)

I got these at the beginning of the year - so maybe 8 months ago - after my puppy ate my Beats. The beats were fine but they would make my ears really sweaty from the cushioning and sometimes my curly hair would get trapped in the outside seam and pull out some strands, so I was looking for some different headphones, preferably cheaper ones. I saw these and saw the good reviews - great price point for noise cancelling yada yada. Something i thought was strange though was that it was meant for "Apple and Android devices." I thought: how could head phones only be for these specific OS products? Here is what I don't see anyone talking about when they review these: you have to have this app for the full noise cancelling functionality to work. And for the life of me, it is such a terrible app. UI looks awful, and the worst part is even if your headphones have connected to your bluetooth, if you don't go in and click 'connect' it will kick you out of whatever you're listening to after 10 seconds. This to me is the most frustrating parts of wireless headphones. Getting ready to exercise or do a task, starting your song, and then getting hit with the "unpaired noise" and completing stopping your song or podcast. It's happened so many times and it is sooooo annoying. Sometimes it behaves nice and connects with no problem, and sometimes im staring at the UI waiting for it to connect. I don't think the functionality the app provides is worth having when the app itself is so badly designed. Funny thing is when ive connected them wirelessly to my computer with bluetooth, it connects off the rip. When ive deleted the app off my phone, the headphones wouldnt connect. So yes as headphones they're really not bad. Battery life is amazing on these and the sound quality really isnt bad either but wow the disconnecting thing is insanely frustrating

The headphones came partially charged so you may want to charge them before your first use. Included in the box are the headphones, USB-A to USB-C cable and a headphone cable. No case or bag is included. All of my testing was done via Bluetooth. I first connected to my computer to listen to music files, Sirius XM and general videos. There is no upconvert here. If the recording wasn’t high quality, the headphones made it sound even worse. Bass became exceptionally scratchy. High quality recordings sounded very good but I still noticed the bass off on a few songs (Flo Rida, My House). High notes were very good. Next was pairing with my iPad. Easy. Also paired with my Alexa (via Alexa app). Easy to pair and sound was very good. Pairing with my phone took a few tries. And this is where the headphones are problematic. The controls are so close together that I hung up on calls. Volume was very good. The noise cancelling was slightly better than the previous model but both myself and the person I was talking to could hear background noise. Headphone fit was excellent for my ears and very comfortable. Battery life was excellent and I didn’t have to charge for about 4 days. My husband even used them in that time frame when he was doing some yard work. These are average headphones. If you use them for casual listening or with a computer, they will probably be fine. If your primary use will be phone calls, there are much better options.

These work very well, stay on your head and have a great sound quality. The app also helps to work them. The workers were very helpful in helping me find these. The quality of the materials that make them are also very high quality and very very comfortable.

The Sony headphones are light weight and very comfortable to wear. The connect easily and sound if very good.

Sound is amazing super light comfy battery life last me two weeks.

I did some research before purchasing this headset. The charge life is good at 35 hours and while it may not rank number 1 in all categories it ranks #1 in its light weight and comfort to wear. I fly a lot and you get a mixed bag on audio options depending on aircraft. This headset comes with an audio jack, Bluetooth and USB so it covers everything I’ve seen so far.

I've been using Sony headphones for a few months now, and they’ve exceeded my expectations in nearly every category. Whether you're an audiophile or just someone who wants immersive audio for daily use, these headphones deliver a premium experience. Sound Quality: The audio is crystal-clear with a well-balanced soundstage. Bass is deep but not overpowering, mids are warm, and highs are crisp. Whether I'm listening to classical music, podcasts, or bass-heavy playlists, the headphones adapt beautifully without distortion. Sony’s noise cancellation technology also works wonders—it effectively blocks out ambient noise, making them ideal for commutes or focused work sessions. Battery Life: One of the standout features is the battery life. On a full charge, I get close to 30 hours of continuous playback, and even a quick 10-minute charge gives me several hours of use. This is a game-changer if you’re constantly on the move or just forget to charge regularly. Comfort and Build: They’re lightweight with plush ear cups that stay comfortable during long listening sessions. The build quality feels solid and premium, with intuitive controls and seamless Bluetooth connectivity. Verdict: If you’re looking for headphones that combine superb sound with outstanding battery life, Sony delivers in spades. They’re a bit of an investment, but the performance and reliability make them worth every penny.

I recently purchased the Sony WH-CH720N, and they’ve quickly become my go-to pair for daily use. For the price point, they deliver excellent value without sacrificing the features you’d expect from higher-end models. Key things I like: • Noise Cancelling: The ANC is surprisingly effective. It blocks out background chatter at work, public transit noise, and even helps me focus at home. • Comfort: Extremely lightweight, with soft ear cushions that I can wear for hours without fatigue. Perfect for work calls, commutes, or just relaxing with music. • Battery Life: Easily lasts multiple days of regular use before needing a charge. A single charge gives me more than enough playtime to get through long work sessions and travel days. • Sound Quality: Balanced and clear, with strong mids and highs. Bass isn’t overpowering but still gives a nice punch for music and movies

I am absolutely thrilled with these headphones! The sound quality is phenomenal—clear, rich, and immersive, making both music and podcasts an absolute joy to listen to. The noise canceling feature is excellent as well, creating a peaceful bubble whether I’m at the gym, commuting, or working. One of the biggest surprises for me has been the comfort level. Even during long workouts, when I’m sweating, they remain comfortable and never feel sticky or unpleasant on my ears. The lightweight design makes them easy to wear for hours without any pressure or fatigue. On top of all that, I was delighted to find them in my favorite color, blue, which makes them feel even more personal and stylish. These headphones check every box: comfort, performance, design, value and durability. Truly, Sony has nailed it with the WHCH720N—I couldn’t be happier with my purchase!

Sound performance is excellent. However, there is an ongoing compatibility issue with Samsung Q series TV's. It appears Sony are aware and release a fix. Then Samsung software update breaks the Bluetooth connection. I resolved by connecting via Bluetooth directly to my Google Streamer. Until Sony and Samsung talk to each other, this will continue to be an issue. My alternate works fine in my case. Battery life is close on 2 weeks tv viewing of about 2 hours or more daily. Recharge is about 2 hours.

I haven’t owned a lot of headphones in my life so I don’t have a lot to compare these to, but I really enjoy these. I think they’re very comfortable to wear and I think the sound quality is great. I had a little bit of trouble getting them connected to more than one device, but I was able to figure it out. I mostly use them connected to my phone to listen to music and I haven’t had any issues with them disconnecting even when walking a little bit away from my phone. I would definitely recommend these.

Lightweight, comfy, and great noise canceling with clean sound and long battery life.

Overall I really like these headphones, but their low build quality, lack of a carry case, and functional but otherwise unimpressive ANC make me wish I hadn't paid for the Sony name and that I had instead went with different headphones that do the same things better at a lower price. For most people, I recommend doing just that - find a cheaper alternative. Comfort is 3/5. Earcup pads and headband are super soft, not a lot of clamping pressure but just enough to get a good seal around the ears. The earcups are shallow but otherwise a good size. Due to the shallow earcups, the plastic parts of the driver will sometimes rub my ears through the mesh screen of the earcup, which is very uncomfortable. Sound quality is 3/5 with default out of the box settings, but goes up to 4/5 with good EQ tuning. By default the bass is very muddy. Active noise cancelation gets a 3/5. It works fine, but there is plenty of room for improvement and won't blow your socks off. Same with transparency mode. Build and materials quality comes in at 2/5. Such low weight comes at a cost, and the cost is here. Flimsy, cheap, low-quality plastic construction. These headphones need to be handled gently to avoid breaking them. Features and connectivity gets 4/5. Being able to connect to 2 Bluetooth devices at the same time is cool and can be very helpful. The BT connections have been very reliable for me. Having a 3.5mm headphone jack for wired use is great to have. The app has lots of EQ customization (which is very much necessary) and also gives controls for ANC on/off and customizing how strong transparency mode is. Unfortunately, the earcups don't fold in to make the headphones smaller for travel. Battery life is 5/5. I love how long the battery lasts. I've listened to music and movies for close to 20 hours with a mix of ANC on and off, and the battery is around 50-60%.

It's super comfortable and I really like the noise cancelling in these that can block out basic white noise. Great battery life and overall great budget headphones for Sony.

I recently purchased the Sony Noise-Canceling Headphones, and they have completely exceeded my expectations! The noise-canceling feature is outstanding—it blocks out almost all external sounds, allowing me to fully immerse myself in music, podcasts, or movies, even in noisy environments. Whether I'm traveling, working in a busy office, or just relaxing at home, these headphones deliver an unparalleled listening experience. The sound quality is incredible, with rich bass, clear mids, and crisp highs. The audio feels balanced and full, making every song or video sound amazing. The comfort level is also impressive; the ear cups are soft and plush, making them ideal for long listening sessions without discomfort. Additionally, the battery life is fantastic, lasting for hours on a single charge, and the Bluetooth connection is reliable and easy to set up. The sleek, modern design looks great, and the headphones feel durable yet lightweight. I highly recommend the Sony Noise-Canceling Headphones for anyone seeking premium sound quality, superb noise cancellation, and long-lasting comfort. They are definitely worth the investment!