Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the exceptional sound quality and long-lasting comfort provided by these headphones, making them ideal for extended use. Users also frequently praise the impressive battery life, lightweight design, and reliable connectivity. While the overall experience is highly positive, some individuals noted that the device is not very compact for travel and expressed minor preferences for different bass levels or higher maximum volume.
This summary was generated by AI based on customer reviews.
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these heads phones had them for a while now and theyve been working great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JACD,
That's wonderful to hear! We are delighted that you are enjoying the performance and features of your WH-CH720N Wireless Noise Canceling Headphones.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great music headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones - better for music than gaming or movies. Not rated for sweat so if not ideal for working out though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyH, We're glad that you are enjoying your music with your WHCH720N. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks again for choosing Sony! ~Erin
- Pros mentioned:Comfort
Sony Headphones
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Gave as a gift and they love it. Great alternative to typical AirPods & durable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieM,
This is definitely a great gift idea! We're really glad that they love their new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Hear me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh yeah! My kid loves this so much because it cancels the noise. It’s so good he doesn’t hear me calling him!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaM,
Great! We're thrilled that your kid is enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
They do their job well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent audio quality and slighter sub par noise canceling. We got them on sale and it was worth it. If was going to buy another pair of headphones i would shop around more
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kraig,
Thank you for your feedback! We're glad you caught them on sale and that the WHCH720N headphones were completely worth it. It's great to hear that the noise-canceling feature is to your liking. We hope they continue to deliver a solid listening experience wherever you go!
Thank you for choosing Sony!
Best,
Aldair
- Pros mentioned:Sound quality
Great price and great buy noise cancelation unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Noise cancelation works very good. Great price. Happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, CQ2020! We're glad you are impressed with the noise canceling function of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Try these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, and sturdy design. Comfortable on the head and ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaD, We are happy that you like the sound quality of your new Sony WHCH720N headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great headphones kinda not the bes for the gym
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says the headphones are good just not perfect for the gym they are a sweat magnet. Other than that they work great and sound good just have to clean them a lot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaerudafrog,
Thank you for writing this review. We're glad to hear you like the sound quality of the WHCH720N. The headset is not waterproof. Avoid situations such as the following and be careful not to get moisture or dirt on the headset:
Using the headset in the rain or snow
Touching the headset without drying wet hands after doing housework in the kitchen or washing hands in the washroom
Touching the headset with sweaty hands, or using the headset in situations where the headset may get soaked in sweat
Putting the headset in a bag with a cold PET bottle
Please check this link with information and steps if the headset gets wet, or water enters the headset: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000784812.html
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing, the sound is perfect and the noise canceling helps a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkL,
Great! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Would I recommend this?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a built in mic and very good sound quality. Definitely would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John, We are happy that you like the sound quality and the built-in mic of your new Sony wireless headphones. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Excellent noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sony headphone is the best noise canceling headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Miyamal, Choosing these headphones will definitely be worth it! We're delighted to hear that you feel the WH-CH720N is the best noise canceling headphones that you've owned and you're enjoying the exceptional noise cancellation and overall features. Thank you for leaving us such a wonderful review! -Jess
Nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my kid. Really likes them so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DMH73,
We are happy to hear your child is enjoying their new headphones! It is great to know they are working out well so far for their listening needs.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones but not the best I had. Good for everyday use.
I would recommend this to a friend - Pros mentioned:Fit
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. The bass is nice and deep and fits very snug on the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeKirk,
Perfect! We're thrilled that you are enjoying the sound quality and fit of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Excellent Headphones!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones!!! I would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShalinB,
We are delighted to hear that you are enjoying your WH-CH720N headphones! It is wonderful to know that you are so satisfied with your purchase and that you would recommend them to others.
Thank you for choosing Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Not bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad i like the xm4 way better not gonna lie but this isnt bad
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are awesome, they have a huge range of sound and block out anything that could usually distract me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eman,
Great! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been looking for noise canceling headphones. Will be buying these again for a gift as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kamille, This is a great gift idea! Thank you for the 5-star rating. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
GREAT HEADPHONES
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for running and listening to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierM, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
Nothing like noise canceling that works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loves them! They work incredible and I am so glad we went to Best Buy. They have excellent service.
I would recommend this to a friend