Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the exceptional sound quality and long-lasting comfort provided by these headphones, making them ideal for extended use. Users also frequently praise the impressive battery life, lightweight design, and reliable connectivity. While the overall experience is highly positive, some individuals noted that the device is not very compact for travel and expressed minor preferences for different bass levels or higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality, the noise cancellation is excellent and not a bad price. I highly recommend it .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphV, We're glad that you are enjoying noise canceling function and sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort
Another Great Sony Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas Gift. My daughter have not taken them off or her ears yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JermaineC,
You made the right choice! We're glad that your daughter is enjoying these amazing headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Cheap must have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need to go on a quick walk and also do things around my home all hands free. Great pick range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimberlyC!
It is truly wonderful to know that the WH-CH720N is fitting perfectly into your daily routine, whether you're taking a walk or staying busy around the house, completely hands-free.
We appreciate you choosing Sony!
Best regards,
Estefany
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent, and my teenage child absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing this wonderful feedback!
We are delighted to hear that the WH-CH720N headphones are excellent and that your teenage child absolutely loves them!
It's rewarding to know that the combination of comfort, sound quality, and features resonates so well with younger users.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Retired houseeife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones! They are just what I wanted. Very good tone.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, KarolynK! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great sound, less comfortable.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, but they fit a bit tight for my heard, especially when wearing for extended periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankJ, We're glad you like the sound quality of the headphones. Make sure that you adjust the headband slider according to your preference to avoid discomfort. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Battery life
Noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones were exactly what I needed. They worked really well and held a charge for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joan, Thanks for the positive feedback! We're glad that you found the headphones that are perfect for you. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! -Craig
Ok for the price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok I expected better quality from Sony battery life is ok not great. For the price good deal.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Marty!
Thank you for sharing your honest feedback with us. We are very glad to hear you find the WH-CH720N a good deal overall.
To improve the sound, you might want to explore adjusting the equalizer settings on your device or Sony | Sound Connect app to better suit your preferences. Also, ensuring your headphones have the latest firmware update can help optimize performance.
Thanks for choosing Sony and for your feedback.
Best regards,
Estefany
- Pros mentioned:Sound quality
Good value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. High-quality sound. As good as Bose
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyC504vette,
Excellent choice! We're happy to hear that we were able to give you a great deal. Your satisfaction with the superb sound quality of your WHCH720N headphones is greatly appreciated. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
best budget friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great bass very good highs and mids, clear crisp sound HIGHLY RECOMMEND!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TylerR, We are glad that you like the bass, highs and mids sound of your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Excellent product for music and movies
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good, good base for the movies. Connecting to all devices but when trying to connect sony tv it is not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RavindraB, Thank you for the feedback on your experience with your Sony WHCH720N. While we're glad you like the great sound and bass quality, we regret to hear that you're having some difficulty connecting the headset to your Sony TV. We would like to know more about this issue so we can better assist you. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
- Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are some higher end headphones with better noise cancelling, but considering the price it's a good deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP,
You made the right choice with the Sony WHCH720N! We're glad that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to use for a 10 year old. He likes the color Blue and wears them everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello chas1061,
That's good to hear! We're glad that he likes the sound quality and color of his new Sony - WHCH720N Wireless Noise Canceling Headphones. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Sony 720
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound and the 720's are comfortable and stay in place on the cranium. The noiSe cancellation was only average.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KINGDIAMOND666, thanks for choosing and purchasing our product. We're glad you like the sound quality of our product. We appreciate your feedback regarding the noise canceling feature of your SONY unit. In case that the effect of noise canceling is not sufficient, you can follow this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Best headphone ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love them so much better then sorry beats lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesF, Thanks for the 5-star rating! We're glad you like the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great headphones for noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for an airplane trip. Sound quality was rally good. Ivcould hear the movie u was watching without all the airplane noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrieneG, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones and they work well for you. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Good price for good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. I think that for the price we bought them you received a very good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fernando,
Great! We're glad that you are pleased with the over-all quality of our Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Good buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Good value for the buy. Very happy!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Bengalboy1991!
We are absolutely thrilled to hear that you are Very happy with your purchase of the WH-CH720N wireless headphones and that you feel they offer good value. It’s incredibly rewarding to know that we’ve delivered a product that meets your expectations for both quality and price.
Thank you again for choosing Sony and sharing your positive experience!
Best regards, Gus, Sony Social Media Team
Happy man.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loves them and we’re glad I insisted on the more expensive headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, SharonK!
We are absolutely thrilled to hear that your boyfriend is loving his WH-CH720N headphones and that you're both glad you went with them! It's rewarding to know that the quality and performance are well worth the investment.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best purchase for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to use while flying to Dallas and the noise cancelling feature was great. And the sound is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ceeaba, You've made an excellent choice! We're very happy to hear that you've enjoyed the amazing sound quality and great noise cancellation of your new Sony WHCH720N during your flight to dallas. Thanks for choosing Sony! -Sam