Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the exceptional sound quality and long-lasting comfort provided by these headphones, making them ideal for extended use. Users also frequently praise the impressive battery life, lightweight design, and reliable connectivity. While the overall experience is highly positive, some individuals noted that the device is not very compact for travel and expressed minor preferences for different bass levels or higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and perfect for travel. Sound cancellation works perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kyle, We are happy that you now have a perfect pair of headphones for travel and that you like their sound quality and noise canceling feature. Thank you for choosing Sony! Vincent
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, easy to use, makes podcast easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabatundeA,
We're thrilled to hear you find the WHCH720N headphones amazing and easy to use, especially for listening to podcasts!
Thanks for choosing Sony.
Best regards, Eliab
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago and up until they ve been working incredible, well invested money. Dont hesitate!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alfo!
We are very glad to hear that you're so happy with your WH-CH720N headphones. It's awesome to know that you feel it was a great investment.
We designed them to be lightweight and comfortable, with Dual Noise Sensor Technology to help you enjoy your music without distractions.
Thanks so much for choosing Sony!
Best regards,
Estefany
It's too good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's too good at noise canceling that I can't hear background noise which mess with my head a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JoseC!
We are absolutely thrilled to hear that the noise canceling on your WH-CH720N headphones is so effective—that's a wonderful compliment to our Integrated Processor V1!
We also completely understand that the complete absence of ambient sound can be a bit disorienting. That feeling of being "messing with your head" is precisely why we included the Ambient Sound Mode feature, which allows you to hear background noise while still enjoying your music.
To help you find that perfect balance, we recommend two things:
Use the NC/AMB Button: Press the NC/AMB (Noise Canceling/Ambient Sound Mode) button on your headphones to quickly cycle from Noise Canceling ON to Ambient Sound Mode ON.
Adjust the Level in the App: For the ultimate control, open the Sony | Headphones Connect app. Here, you can select Ambient Sound Mode and use the slider to fine-tune the exact level of background noise you want to hear—from just a tiny bit up to a level where you can have a conversation.
We hope adjusting to the Ambient Sound Mode gives you the perfect listening experience and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphones as gift for my daughter and can tell you this she’s convinced me to get a pair durable excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .H BrannyJ, We are glad that your daughter likes her Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Unexpected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Sony sounds better than beats or apple. Period
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ck09, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed using these headphones. I wish they had more color options but overall great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddy, wow! We're glad you are enjoying our product! We appreciate your feedback regarding the color variants of these headphones. Unfortunately, WHCH720N only comes in black and white color variants. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is Great product works wonderfully was easy to get
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Thomas,
Thank you for choosing Sony!
We’re honored to hear that the WHCH720N headphones are performing exceptionally well and that your purchase process was seamless. Your feedback is truly appreciated, and we’re grateful for the opportunity to serve you.
Best regards,
-Fred
- Pros mentioned:Sound quality
You need these
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise canceling. Very affordable and great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Virtual, We are thrilled to know that you like the sound quality and noise canceling feature of your Sony WHCH720N wireless headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Plane Ride
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like them. Used them on a flight to Hungary and got some sleep with them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoWoG,
That's great! We're glad to hear that you like the headphones for your travelling. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great noise-cancelling feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for listening to music with the noise-cancelling feature on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aathoree,
Many thanks for the 5-star rating! It's nice to hear you are having a great time with the amazing sound quality and noise canceling features of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them to wear on an airplane. They worked great. Blocked out most of the background noise,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MargueriteN,
Awesome! We're really glad that you enjoyed your flight using your WHCH720N headphones. Your satisfaction with the noise canceling features of the unit is greatly appreciated. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
I really like the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the headphones and I got them for a good price. Sounds good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesR, We are happy to hear that you really like your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noice cancelling headphone for the price. It really works well!
I would recommend this to a friend - Pros mentioned:Comfort
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well priced mid quality Bluetooth cans …comfortable over ears
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, MoayaS! Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Battery life
Great pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lifetime is great! I use it on my daily dog walks and they are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenD,
Awesome! We're glad to hear that your WHCH720N headphones perfectly suits your daily routine. We also appreciate that you like the long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great bang for thr price
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I was looking for something in the mid price range that gave decent sound and this was it!
I would recommend this to a friend - Pros mentioned:Sound quality
Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation, earmuffs can get dirty if used in gym, and doesn't promote headphone safety which would be a huge plus.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for amazing price. The quality is amazing, noise cancelling works as i expected. Great for gym usage, walking around the neighborhood, etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jywon,
Fabulous! Nice to hear your new headphones perfectly suits your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good for my teenager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my teenager and he loves them. He says they are comfortable and decent noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicF, Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-CH720N! We're glad you're happy and satisfied with the amazing sound quality and noise canceling of the headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for purchasing our WHCH720N and for choosing Sony! -Jess