Customer Ratings & Reviews

Hello LamontR, We are happy to hear that you enjoy your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent

Hi GeorgeJ, thank you for taking the time to share your feedback regarding the WH-CH720N. We sincerely apologize for your disappointment with the noise cancellation performance compared to previous models. We appreciate your input as it helps us continuously improve our products.

To enhance your experience with the noise cancellation feature, we recommend ensuring that the ear cups are properly positioned and sealed over your ears, as a secure fit can significantly improve performance. Additionally, updating the headphones' firmware through our Sound Connect app may also enhance their functionality.

We're glad to hear that you appreciate the inclusion of the audio jack. Your feedback is invaluable to us.

Thank you for considering Sony products and we hope to deliver a better experience in the future.
Best regards,
Estefany

Hi BrandonAlejandro, We are thrilled to hear that your new Sony WHCH720N headphones are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent

Hi Jacob, This is great! We're delighted to hear that you like the sound, overall quality, and use of Headphones Connect app. Thank you for choosing Sony. Erin

Hi Will, Thank you so much for giving the product a perfect rating! We're so pleased to hear your purchase went well and your sister is enjoying the great audio quality, noise cancellation, and exceptional comfort of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess

Hi RhondaL, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl

Hi JeffP, Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Craig

Awesome, VictorM! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig

Hi JoeR,
Perfect! We're glad to hear your enjoyable experience with your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Hi Larrys,

Thanks so much for the kind words! We're glad to hear you're loving your WHCH720N! Old school meets top quality sound. Big shoutout to the sales team for delivering the kind of service you deserve! Enjoy every moment with your new gear.
Thanks for choosing Sony.
-Eliab

Hi SteveA,

Thank you for the 5-star rating and we're glad to hear that you love the sound quality of the headphones.Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

-David

Hi LarryA, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our WH-CH720N Wireless Noise Canceling Headphones. We are truly happy to hear you like its great features and overall performance of the unit. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess

Hi Phil, Amazing! We're delighted to hear that your new Sony WHCH720N worked as advertised, providing you with performance and quality you expected. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam

Hi PatM,

Thank you for the review and we're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!

-David

That's awesome, CarlH! We're glad that you like your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig

Hi LataV, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl

Hi Dhruv, We are glad that you now have a pair of amazing wireless noise canceling heaphones that you use everyday. Thank you for choosing Sony! Vincent

Hello JohnG, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent

Hello Scott,

Thank you for choosing Sony!

We're excited to hear that you appreciate the WHCH720N headphones for its good Bluetooth connectivity and decent value. Your honest feedback helps us continue to offer options that balance features and affordability. Thank you for sharing your thoughts with us!

Best regards,
-Fred