Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the exceptional sound quality and long-lasting comfort provided by these headphones, making them ideal for extended use. Users also frequently praise the impressive battery life, lightweight design, and reliable connectivity. While the overall experience is highly positive, some individuals noted that the device is not very compact for travel and expressed minor preferences for different bass levels or higher maximum volume.
This summary was generated by AI based on customer reviews.
Just Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had great expectations for these headphones. While they do deliver nice quality sound the bass just doesn't hit like my old Sony head phones did. They are a fair headphone, but nothing like the previous generation.
I would recommend this to a friendGreat sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price, I will buy these again if/ when the need arises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi seejay22, we're glad you like our product! Thanks for choosing Sony. ~Earl
Not as Pleased as I thought I would be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound isn't the greatest, but it gets the job done for now. I have a lot of Sony products, and I really like the brand but, in this case, a little disappointed
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BernadetteM,
Thanks for reaching out and sharing your feedback. We're sorry to hear you're a bit disappointed with the sound quality on your WH-CH720N headphones. We really appreciate your loyalty to the Sony brand and it's important to us that you're happy with your products.
We recommend to customize the sound to your liking using the Sony | Sound Connect app. You can use the Equalizer to adjust the sound and make sure the Sound Quality Mode is set to "Priority on sound quality."
Give these a try and see if it helps improve your listening experience. If you still have trouble, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for your feedback.
Sincerely,
Estefany
Good Sound , Horrible Mic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is decent, nothing spectacular. But, the microphone is Trash. What little sound can be heard, comes out like you're talking from across a room. Also, it doors not allow you to sybc to multiple devices . I use my computer with several phones and it was only able to be paired to one device at a time. And let's be clear, not anticipating being able to connect to multiple devices at one time. But like any outher headset , able to be paired to as many devices as i choose. However, I had to forget the headset on one device to use it on another. Too much hassle and not worth the price. If you're purchasing solely for listening, would mildly recommend, but the seller should seriously lower the price first. But for mic and speaking, pick something else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AverageJoe, While we're glad that you like the sound quality, we regret that the microphone did not meet your expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. For optimum performance, please ensure the software is updated.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Amazing Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones bought them as a gift for my mom for Christmas she absolutely loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC, That's awesome! We are thrilled to hear that your mom absolutely loved her Sony WHCH720N wireless headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Great Headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphones, but I realized they don’t fold up like the Beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeticiaL,
Many thanks for the 5-star rating! We're happy to hear you like your WHCH720N. We appreciate your feedback with the design of the headphones. They don't fold up, but the earcups rotate and can be adjusted easily. Thanks again for purchasing Sony! - Kris
Best Buy love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Sony product is worth the money. Love color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClarenceB,
Awesome! We're happy to hear that your investment with your new WHCH720N headphones are worth it. Thanks for choosing Sony! - Kris
Sony headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent product at this cost.This is my first Bluetooth device and I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NitinA, Thank you for the 5-star rating! We're pleased to hear you're satisfied with your first Sony Bluetooth headphones. Thanks for choosing Sony! -Sam
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Got this for my college age daughter for Christmas and she loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi clbryant77, We are happy to hear that your daughter loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort
purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seem nice so far , light and comfortable . Sales person did a nice job explaining features and benefits
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnK, We appreciate your feedback and we are glad that you like your new Sony wireless noise canceling headphones. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
Best for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, cannot beat it for the price. Second pair in the last four years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulC, That's great to hear! We are glad that you like your Sony wireless noise canceling headphones. Your continued support means so much to us. Thank you for choosing Sony! Vincent
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great. I use them for the gym and they handle sweat realy well i just wipe them off and they are good to go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReyG, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for my grandson. Has ear problems and this helps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skipper,
Many thanks for the 5-star rating! It's nice to hear that our WHCH720N perfectly suits your grandson's needs and expectations. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. Very simple to use and nice to watch tv without disturbing anyone working from home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lorlor,
That's nice! We're glad that you are enjoying your new Sony WHCH720N for its simplicity and easy to use with your TV. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift and she love it and she uses them while she play her game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Meka, We are happy to hear that she love her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Great Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my Step-Dad. He loves the earlier model so hopefully he will love this model too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WendyW, This is a fantastic gift idea! We're positive that your step-dad is going to love his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good. They did the job for my trip. I am not certain the noise canceling was amazing. But these helped me on a long trip. I was glad to have them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethN,
Awesome! We're glad to hear you enjoyed your new headphones while traveling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well for setting live stream volumes at our small church.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, RonaldM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great Headphones for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I also use them when working out. I do wish the noise cancellation was a bit better but still would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cynthia,
Thank you for the purchase! We're glad to hear that you love your new Sony headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
Awesome quality and performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my Granddaughter who is in college and she simply loves them. They are awesome!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Qwalk,
That's good to hear! We're glad that your granddaughter loves the quality and performance of her new Sony - WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco