Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the exceptional sound quality and long-lasting comfort provided by these headphones, making them ideal for extended use. Users also frequently praise the impressive battery life, lightweight design, and reliable connectivity. While the overall experience is highly positive, some individuals noted that the device is not very compact for travel and expressed minor preferences for different bass levels or higher maximum volume.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! ANC works great and app adds customization.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConnorG, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Nice so nice you have to say it twice. Thanks for the business
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ThomasH, We are glad that you like your new Sony wireless noise canceling headphones. You chose the best brand. Enjoy! Vincent
Sony Wireless headphone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good wireless headphones... will recommend purchasing it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi am12,
You made the right choice with the Sony WH-CH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
Great stuff
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work pretty good, only complaint I have is I wish the noise cancelling worked a little better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TyM1, Thank you for the feedback on your experience with your WHCH720N. We're glad to hear that your new Sony WHCH720N worked as advertised, providing you with performance and quality you expected. If the effect of noise canceling is not sufficient, please follow the steps on this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Thanks for choosing Sony! -Sam
great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you get a lot for what you pay. for. great piece of gear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Donny, We appreciate your feedback and we are glad that you now have a great pair of headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for the husband and he absolutely loves them!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraW,
That's very sweet of you on getting your husband a new pair of headphones. Nice to hear he loves them. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris
Worth the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellently, you can hear the bass very well from the music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaO, Choosing these headphones will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your WH-CH720N! We are extremely pleased to hear you are enjoying the superb audio quality and it allows you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thanks for your purchase and for choosing Sony! -Jess Sony Social Support
Gym Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Nice size for working out at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GymRat, We are happy you now have a great pair of headphones for working out. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy was skeptical at first but tried them and really enjoy them
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, RobbieM! We're happy to hear that you like your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well. easy to synch to tv. charges quickly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdwardS, We are happy to hear that your Sony WHCH720N headphones work well with your TV. Thank you for trusting Sony! Vincent
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all the headphones can be better but I like how you can chang the EQ and have them to your likening but the noise cancellation could be better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuintinM, thank you for taking the time to share your feedback regarding the WH-CH720N headphones. We’re sorry to hear that the noise cancellation did not fulfill your expectations. Your insights are invaluable to us and we appreciate your acknowledgement of the customizable EQ feature.
To enhance your experience with noise cancellation we recommend ensuring that the headphones fit snugly, as a proper fit can improve performance. Additionally, ensure that you regularly update the firmware through the Sony | Sound Connect app to achieve the best sound quality.
For additional recommendations, kindly visit the following link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Thank you for being a valued Sony customer and for your feedback.
Best regards,
Estefany
You get what you pay for. Bad Bluetooth connection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for an employee in our office who needed some new headphones for their work and calls they do. We were hoping for a simple solution at a reasonable price. So we weren’t expecting anything amazing. However we are consistently having issues where it drops Bluetooth connection during a call which is highly annoying. It happens more often then we would like. The mic on the phones are also below average for sure. Overall we’re not very happy about our purchase and have since purchased new headphones for her.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChandlerD, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the Bluetooth connectivity of the Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html#
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work amazingly, especially the sound proofing,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex2747,
Awesome! We're glad to hear that you are having a great time with your WHCH720N headphones. Your satisfaction with the functionality, features, and overall performance of the unit are greatly appreciated. Thanks for choosing Sony! - Kris
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very good, I have had Bose and these are just as good for 1/3 the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GSB4LCR, You've made an excellent choice! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone got them for my daughter and she loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Browneye3, We are glad to hear that your daughter loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Yes good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good item. Dont buy apple. This was way more worth it for its price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SadgeBuyer, We're glad that you are satisfied with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this and would recommend 100%.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoemiH,
Thank you for an amazing review and recommendation! We're happy to hear that you love everything about your WHCH720N headphones. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris
sony best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones they work pretty well,i love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wildjaguar, Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-CH720N! We're glad you're happy and satisfied with the amazing sound quality and noise canceling of the headphones. Thanks for choosing Sony! -Jess
Love this headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headset I have ever bought lmaooo
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayR, We are glad to hear that your new Sony WHCH720N headphones are the best headphones you have ever bought and that you love them. Thank you for your purchase. Enjoy! Vincent
Great starter set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price I paid. Cant wait to use on next airplane trip.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonE, nice! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl