Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, comfort, and long battery life. They also appreciate the lightweight design, good fit, and reliable connectivity. However, some customers noted concerns regarding its portability, while a few mentioned the bass being a bit much or wishing for higher volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cute color, great comfort, reliable ANC, and awesome battery life – these are a solid mid-range pick if you want stylish headphones without breaking the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyC, thank you so much for your review! We're very glad to hear you're enjoying the comfort, color, and reliable noise cancellation of the Sony - WHCH720N. It's awesome that the headphones hit the mark for you in terms of style, performance, battery life and value. Thank you for your support and for making Sony part of your day-to-day! Regards, -Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Great buy for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure if I was buying the right thing but these headphones are great for this price point. I didn't want to spend too much but these are durable, and really completely noise canceling. They stay charged and since I use them while exercising they get wet but still hold up well. I sweat so I'm tough on headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CEHaywood, We are glad that you now have a great pair of headphones and that you like their noise canceling feature. Please take note the your WHCH720N headphones are not waterproof, not sweatproof. You may check out this link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000784812.html. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound , easy comfort- I have hade for a month now and quality is awesome
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
sony Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphones I have ever used. They are extremely comfortable, and so easy to pair. I paired it with my computer and it works flawlessly. Sound quality is excellent. You can't go wrong purchasing a Sony WHCH720N headphone. Battery lasts a long time and takes about 3 hours to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenK, That's awesome! We are thrilled to hear that your new Sony headphones are the best headphones you have ever used. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls.
Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony headphones I love the sound quality. Easy to connect and great battery life. I highly recommend them.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones. Comfortable and great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GracieH,
Thank you for choosing Sony!
We couldn't be happier to hear that you enjoy the quality, comfort, and sound of your WHCH720N headphones. Your appreciation means a lot to us. For an even more enhanced experience, you might like to explore our latest models, such as the WH-1000XM4 or WH-1000XM5, which offer advanced features to elevate your audio journey.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Comfortable and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Very comfortable and long battery life. Also, the controls are much easier than other headphones I have had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JOLYNDAB,
Thank you for choosing Sony!
We’re really happy to hear that you’re enjoying your WHCH720N headphones! It’s most rewarding to know that you appreciate the great sound quality, comfort, and long battery life. We’re also glad to hear that you find the controls easy to use. Thank you for your wonderful feedback!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a pair for my 16 year old as a holiday gift (on sale at 40% off retail price). Fantastic! They l'es slick looking, comfortable and she loves the adaptive noise cancellation feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luddite!
It is truly wonderful to know that your daughter is loving her new WH-CH720N. We’re so glad they’ve been a hit as a holiday gift and that she's finding them comfortable for all day listening.
We appreciate you choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is light to wear, fits perfectly and the sound is great! It was easy to use with my blue tooth smart tv option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreggL!
Thanks for the feedback! We are really happy to hear that your WH-CH720N fits perfectly and was so easy to pair with your smart TV.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5 or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Awesome!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im absolutely in love with these headphones, I took a 10 hour flight recently and needed headphones. Of course, i didnnt want to purchase headphones for one trip…. but needless to say they are amazing. Noice cancellation is fabulous, sound quality is excellent. Im glad I purchased them, still very useful even afte the trip.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great Buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy of use and very comfortable on ears. Its noise canceling is very effective. Charge stays for long time and when not used it stays for more than a week or so.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality, Weight
Great lightweight headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lightweight headphones. Stay on head very well and sound great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nathan,
Thank you for choosing Sony!
We're thrilled to hear that you're loving your WH-CH720N headphones! It's great to know that they are both lightweight and secure, providing a comfortable fit while delivering exceptional sound quality at an affordable price. We hope you continue to enjoy your WH-CH720N headphones!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Fantastic
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great best headphones I ever had. Sound quality is fantastic and they are comfortable to wear. If you can find these on sale, it would make it that much more worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi customerforyears!
Thanks so much for sharing your thoughts on the WH-CH720N! We are really happy to hear that these are the best headphones you’ve owned and that you're finding them so comfortable.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Definitely worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly part of it is I came from airpods but the quality for the price is amazing and the sound canceling blocks out so much noise and the battery charges fast and lasts me a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MauriceN,
Thank you for choosing Sony!
It brings us great joy to hear that your WHCH720N headphones offer impressive sound quality, effective noise canceling, and reliable battery performance. Transitioning from another brand and feeling so positive about your experience with our product truly inspires us to keep delivering outstanding audio solutions.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work well. Comfortable fit and good sound and noise cancelling for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GTrey,
We are glad to hear you are enjoying the comfort and performance of your WH-CH720N headphones! It’s great to know that they are delivering the sound quality and noise cancellation you expected.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones I got for my brother for Christmas. He absolutely loves them. He says the sound quality is great and that stay charged forever. He legit never takes them off lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CourtneyJ!
We are really happy to hear that your brother is loving his Christmas gift and that the battery life is keeping up with him.
The WH-CH720N features our Integrated Processor V1 for high quality sound and an impressive battery life of up to 50 hours, plus a quick charge feature that gives you an extra hour of play from just a 3 minute charge.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Good Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-CH720N: epic bass, cozy fit, great ANC. Battery lasts ages, but build’s basic. Love the vibe for music and chill!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArturoM,
We are so glad to hear you're enjoying the epic bass, comfortable fit, and effective noise cancellation of your WH-CH720N headphones! It's fantastic that the battery life is meeting your needs and providing a great experience for your music and relaxation. We appreciate you sharing your positive feedback!
Thanks for choosing Sony. -Eliab
- Pros mentioned:Comfort, Sound quality
Great sound for a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is really nice for the price, and they're very comfortable over the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BDK22!
Thank you for your kind words about the WH-CH720N! We are really happy to hear you’re enjoying the great sound quality and comfort.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
We are so happy to have you as part of the Sony family!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound qualityCons mentioned:Portability
Good but overpriced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bass quality and clear sound. However, for the amount paid, you'd expect to at least be able to fold the headphones for easy portable storage, or even a case for it would've been nice. A little overpriced for what it is in my opinion. Other than that, long lasting battery (I only have to charge it a couple times a week if I use it a couple hours every day).
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MariaD, Thank you for your honest review. We are glad to hear that you are happy with the battery life and overall performance of your WHCH720N. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Best Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphonres are very comfortable on the ears and the sound is fabulous. The noise cancelling attribute works excellently. I could block out my kids and pets to enjoy my music. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferN,
We are thrilled to hear that the WH-CH720N is providing you with the peaceful listening environment you were looking for. We specially engineered our lightweight headband and pressure-relieving earpads to ensure long-lasting comfort, and knowing that our noise-canceling technology allows you to fully immerse yourself in "fabulous" sound by blocking out household distractions is wonderful to hear.
Thank you for trusting Sony.
Regards,
Dominick