Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, comfort, and long battery life. They also appreciate the lightweight design, good fit, and reliable connectivity. However, some customers noted concerns regarding its portability, while a few mentioned the bass being a bit much or wishing for higher volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Best Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphonres are very comfortable on the ears and the sound is fabulous. The noise cancelling attribute works excellently. I could block out my kids and pets to enjoy my music. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferN,
We are thrilled to hear that the WH-CH720N is providing you with the peaceful listening environment you were looking for. We specially engineered our lightweight headband and pressure-relieving earpads to ensure long-lasting comfort, and knowing that our noise-canceling technology allows you to fully immerse yourself in "fabulous" sound by blocking out household distractions is wonderful to hear.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
100% worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are amazing! I love the two different modes of noise canceling vs ambient noise. definitely worth the purchase and super easy to use! battery life is also outstanding
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Weight
Fantastic all around headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic all around. Sound is balanced and can be adjusted with the Sony headphones app, noise cancelling is solid, ambient mode is natural, battery lasts forever, the microphone is great and they are feather weight. The ONLY issue is that they don’t come with a case, but one can be picked up easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamG,
Thank you so much for the 5-star rating! We're delighted to hear your enjoyable experience with the amazing sound quality, app, Noise canceling/Ambient sound features, long battery life, and microphone of your new WHCH720N headphones. We appreciate and taken note of your feedback with regard the case. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Best budget Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BATTERY LAST A WHOLE 7 DAYS! Great sound quality especially for the price the noise cancellation is okay not to much transparency mode is great took. Overall it’s a solid headphones for gifts or casual.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ANNALYH,
Thanks for the great feedback! We are really happy to hear that the battery life and sound quality are working out so well for you, especially at such a great value.
The WH-CH720N features an impressive battery life of up to 35 hours with noise canceling on, or even longer with it off, making it perfect for long-term use.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are perfect sound good the battery lasts along time highly reccomend to others to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TrevorG,
Thank you for choosing Sony!
We're honored to hear that you are enjoying the sound quality and long battery life of the WHCH720N headphones. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. For more great options like the WHULT900 and WH1000XM4, please feel free to visit our website at https://electronics.sony.com/ to explore and find what suits you best.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these pink headphones and immediately claimed them for myself. They’re comfy, stylish, and sound amazing. The audio is clear with good bass, and I love how lightweight they feel. Plus, the pink is such a vibe.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SarahK!
We love hearing that you immediately claimed the pink WH-CH720N headphones for yourself! It’s wonderful to know they are checking all the boxes—being comfy, stylish, and sounding amazing with clear audio and good bass. We agree, the pink is definitely a vibe!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great to be able to hear conversations!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Work on my phone and laptop and with the noise cancelling even some one who is slightly hard of hearing can hear conversations!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathrynfW!
Thank you so much for taking the time to share your review.
It brings us great joy to hear that your WH-CH720N headphones are working out so well for you across your different devices. We are especially glad that the noise canceling is making such a meaningful difference in helping you hear your conversations more clearly!
We appreciate you choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Fit, Weight
5/5 stars!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones!! They are lightweight but feel secure. I love the app it comes with - you can customize your sound and the battery is really great too.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphones is a great bargin for only $100! The noise cancelation is great and the sound quality is incredible! I love how light the headphones are and the color black looks great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisR,
It is truly wonderful to know that you are enjoying the incredible sound quality and the lightweight design of your new headphones! We are thrilled that the Integrated Processor V1 is taking your noise canceling to the next level, allowing you to stay fully immersed in your music. Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort
Very good noise cancellation and good sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good battery life and comfort when I use it for my studying and gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JEREMIAHW!
Thanks for the review! We are thrilled to hear that the WH-CH720N is working out so well for your study sessions and workouts.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality, Weight
Great choice for good headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is superb! Constrction! Sound! Noise cancel! Comfort! Very light weight for this style (covers entire ears). Microphone and Bluetooth perfect. Easy to charge. They aren't flashy - they simply work real good! Highly recommend! I think they're gonna last a long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveEvansMass, Awesome! We are glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Fit, Sound quality
Yes! Would highly recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! They fit nicely and they’re comfortable. They’re not too tight on my head. They have the option to noise cancel and the option to hear what’s going on around you. You can turn that on and off. I like that incase someone tries talking to me while I have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie, Thanks for sharing your awesome experience with your Sony headphones. We are glad to hear that they are the best headphones for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! -Craig
- Pros mentioned:Comfort, Sound quality
Cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Very comfortable on the ears. I like that it occasionally alerts you on battery percentage as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user748876!
We are so happy to hear that your WH-CH720N headphones are delivering that great sound and all-day comfort you deserve. It’s also wonderful to know you’re finding the battery percentage alerts helpful—we designed those little touches to make sure you're never caught without your music!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.given as a gift to out-of-state relative. feedback was "they work great, very comfortable, and effective at blocking distractions while trying to work."
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suzi,
It is most rewarding to hear that your gift was such a success for your relative. We designed the WH-CH720N to be our lightest overhead noise-canceling headphones yet, specifically so that people can stay comfortable and focused for hours at a time. Knowing that they are effectively blocking out distractions and helping your relative stay productive is exactly what we aim for.
Thank you for choosing Sony to help your loved ones stay connected and focused.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Exellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Holds a long charge. Noise cancelling is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mommamana,
We are so glad to hear that you are enjoying the long battery life and noise-canceling performance of your WHCH720N headphones! We appreciate your support and the great feedback.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Weight
Better than expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife to use while working from home. She loves it! It's easy to use and she likes how light it feels. She didn't want anything too fancy or difficult to use, and the added bonus of not hurting her head or ears was a giant bonus. Only negative would be we had to buy our own case from another website.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Matt!
Giving the WH-CH720N headphones as a gift for your wife is such a lovely detail, and we're so happy to know she loves them. It’s rewarding to hear that she finds them easy to use and lightweight.
We sincerely apologize for the inconvenience of having to purchase a separate case. We will be sure to share this valuable feedback with our development team for future product generations.
We designed these headphones to deliver high-quality sound and effective noise isolation in a comfortable design that can be worn all day without any problems. We're glad to know they are a perfect fit for her.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony WH-CH720N headphones! The sound is amazing, the noise-canceling works great, and they’re so comfortable to wear for hours. Plus, the long battery life is a big bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesG, Thank you for the positive review! We're thrilled to hear you love the amazing sound, great noise canceling, comfortable fit, and long battery life of your Sony WHCH720N. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Sound great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, comfortable, easy to connect to our TV. We had an inexpensive headphones and they lasted less than a year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardL!
It is most rewarding to hear that your WH-CH720N headphones are working out so well for you! We’re glad that the comfort and easy TV connection are making a difference, especially after your experience with your previous pair.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Super Comfy and Long Battery Life!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the perfect headphone in my opinion. They are super comfortable, have great sound quality, and are easy to connect with a long battery life! I wear these pretty much all day every day and have no issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaT, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life
Solid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid quality for the price long battery life, they don't scream quality when you feel them but they have held up to travel and gym use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JOSHUAL,
Thank you for choosing Sony!
We're honored to hear that your WHCH720N headphones have provided solid quality and long battery life, standing up well to your travel and gym activities. We appreciate your candid thoughts on their feel, which helps us understand your experience better. For an even better experience, we recommend exploring the WH1000XM5 or WH1000XM6 models. You can check the details at: https://electronics.sony.com/.
Best regards,
-Fred