Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great Comfort & Impressive Battery Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones fit comfortably even during long listening sessions. The sound quality is clear, the bass is solid, and the battery life lasts much longer than I expected. They feel well-built and lightweight, making them great for everyday use. Definitely worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanR!
Thanks so much for taking the time to share your feedback on the WH-CH720N headphones! It brings us great joy to hear that they are comfortable for long periods and that the sound quality from the clear audio to the solid bass, is standing out to you.
We appreciate you choosing Sony!
Best regards,
Estefany
Excellent sound and comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift that has been appreciated. Lite and works great. Could be a bit better for storing in a bag, but otherwise excellent sound and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PastorScott!
Thanks for the review! We are excited to hear that the WH-CH720N has been such an appreciated gift.
We appreciate the feedback regarding how they store in a bag, but we're glad to know the comfort and sound are hitting the mark for you.
Thank you for choosing Sony!
Best regards,
Estefany
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these primarily for their noise-cancelling feature. That worked great, and by itself warrants a five-star rating. The overall rating goes down a notch due to comfort. On the red-eye from San Diego to JFK these lost their fifth star somewhere over the Great Plains, or maybe even the Rockies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MartinW,
Thank you for choosing Sony!
We're elated to hear that the noise-cancelling feature of your WHCH720N headphones has made such a positive impact, especially during your travels. We also appreciate your honest feedback about comfort on long flights, as it helps us understand how we can continue improving the user experience. Your insights are invaluable, and we hope the excellent noise cancellation continues to enhance your journeys.
Best regards,
-Fred
Fantastic quality at a lower price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking into getting some quality noise canceling headphones because I love listening to music and audibooks without the noise of the rest of the world. I tried listening to both these and Skullcandys and I felt these were a better quality and at a better price. I love the app as well to adjust the bass when listening to music but return it back easily when listening to an audiobook. They're also super lightweight. I'm a huge fan and they've been on non-stop; the battery is great too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User859255,
Thank you so much for the fantastic review! We're truly heartened to hear that the Sony WH-CH720N headphones have become your go-to for music and audiobooks.
It's great that you had the chance to compare them and found them to be a better fit for your needs. We designed these headphones to deliver a high-quality listening experience with excellent Noise Canceling, so it's wonderful to know that you're enjoying your content without the distractions of the outside world.
We're also glad you're making use of the Sony | Headphones Connect app to customize the sound. And we agree—the lightweight design and long-lasting battery make them perfect for non-stop use.
Thank you for choosing Sony!
Best regards,
Dominick
Basic but good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the product, the sound meets my needs. The instructions were lacking. For instance having to hold the on button for 10 seconds. Fortunately YouTube had a fee videos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiniS,
We are immensely pleased to hear that you are very satisfied with the sound quality of your new headphones! It is great to know that the audio performance is a perfect fit for your listening style. We appreciate your feedback regarding the initial setup process; while we aim for a seamless start, we are glad you found the resources you needed to get connected. These headphones are designed to provide a premium experience with the Integrated Processor V1 and a lightweight, comfortable design that is perfect for all-day wear.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Lightweight and good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good for a budget wireless headphone option! I was impressed and I love the color. They’re not heavy or hurt my head while I wear them so overall I think they’re great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ccast, Thank you for sharing your awesome review of your WH-CH720N! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you appreciate the lightweight design and blue color too. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Used And Loved Everyday
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid uses these everyday. They keep a good charge and has quality sound. The noise cancelling works really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CCross,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony!
-David
Highly Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! Far better than some high end “gaming headphones” that I’ve used!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and comfortable. Color looks better in person. Got these as a gift for my girlfriend and might have to get a pair for myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LCHAN, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Superior audio quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphones are fantastic. I can really feel the difference when i compare with my old headphones. Great bass, and the noise canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juliocbrito,
This is definitely a great choice for an upgrade! We're happy you are enjoying the superb sound, bass, and noise cancellation of your new headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great value for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for the price. Also nice to just listen to music with normally. I’m a big fan. I am neurodivergent and the noise cancelling can be really calming. Battery also lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AudreyM, We're glad to hear you feel that the WHCH720N is worth its price! We're delighted to hear you're enjoying the superb noise cancellation and long battery life of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphones is a great bargin for only $100! The noise cancelation is great and the sound quality is incredible! I love how light the headphones are and the color black looks great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisR,
It is truly wonderful to know that you are enjoying the incredible sound quality and the lightweight design of your new headphones! We are thrilled that the Integrated Processor V1 is taking your noise canceling to the next level, allowing you to stay fully immersed in your music. Thank you for making Sony part of your listening experience.
Regards,
Dominick
Very good for blocking any noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. It has cancel out a lot of noise so i can only hear my music in peace. The loudness is great and so is the basebost. Would recommend getting these if you like loud music and no noise from other people around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thanks for taking the time to share your awesome review of the WH-CH720N headphones!
We are really happy to hear that the noise-canceling is working so well for you, allowing you to enjoy your music in peace. It's fantastic to know you appreciate the great loudness and the bass boost too.
We appreciate you choosing Sony!
Best regards,
Estefany
Exceptional Sound Quality: This suggests the headp
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional Sound Quality: This suggests the headphones deliver a rich, clear, and detailed audio experience, potentially with good bass and treble response. Long Battery Life: This means the headphones can play music or podcasts for extended periods on a single charge, which is great for long commutes or travel. Comfortable Design: This indicates the headphones are designed to be comfortable to wear for extended periods, with features like plush earcups and a lightweight design. Effective Noise Cancellation: The noise cancellation feature is a key selling point, as it actively reduces ambient noise, allowing users to focus on their audio without distractions. Ideal for Loud Environments: The combination of strong noise cancellation and high-quality sound makes these headphones a great choice for use in noisy environments like airplanes, trains, or busy cafes.
I would recommend this to a friendBest budget Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BATTERY LAST A WHOLE 7 DAYS! Great sound quality especially for the price the noise cancellation is okay not to much transparency mode is great took. Overall it’s a solid headphones for gifts or casual.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ANNALYH,
Thanks for the great feedback! We are really happy to hear that the battery life and sound quality are working out so well for you, especially at such a great value.
The WH-CH720N features an impressive battery life of up to 35 hours with noise canceling on, or even longer with it off, making it perfect for long-term use.
We appreciate you choosing Sony!
Best regards,
Estefany
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones fit well, are easy to use and sound great! I like the soft pink color.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SusanT!
We’re so glad you’re loving the fit and sound of your WH-CH720N! It’s also great to hear that the soft pink color is hitting the mark—we love that stylish look, too.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fitting all day. Not recommended on hot days. Noise cancelation is great. I use them for outdoor machines
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Schlingding!
We’re glad to hear you're enjoying the all-day comfort and great noise cancellation while using your WH-CH720N with outdoor machinery. We appreciate the feedback regarding use in hot weather—that's helpful for other users to know!
Thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Fit
Amazing buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very great, love them on my runs and working out! They stay on while running and the battery last very long!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BreanaQ, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I’ve had a lot of sound cancelling headphones but these ones are great you wouldn’t need anything more than this so it’s perfect for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyF,
It is fantastic to know that you are finding these headphones to be such a great value, especially compared to other noise-canceling models you have owned.
We designed the WH-CH720N to bring our premium Dual Noise Sensor technology and Integrated Processor V1 to a more accessible price point, so it is wonderful to hear that you feel you have everything you need in this one package. Achieving that perfect balance of high-end silence and excellent audio quality is exactly what we aimed for, and we are glad that they are the right fit for your lifestyle.
Thank you for trusting Sony.
Regards,
Dominick
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my sons and they love the noise cancellation! I don’t cuz now they can’t hear me when I talk to them LOL! Great product and bought 2 at the sale so even better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello McKinneymom,
Thank you for choosing Sony!
We couldn't be happier to hear that your sons love the noise cancellation on the WHCH720N headphones—even if it means they’re a bit harder to get a hold of now! It’s fantastic that you took advantage of the sale to get two and are enjoying the great value.
Best regards,
-Fred