Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Insane quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and very comfortable! I can say that this is the item you need if you want to avoid conversations and want to listen to your podcast at great quality one thing I can say is I take them into the sauna for 30 minutes and they don't overheat or get damaged so quality is insane
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarB, we're absolutely delighted to receive such a glowing 5-star review for your Sony - WHCH720N headphones! It's wonderful to know they're delivering amazing sound and the comfort you need for your podcasts, perfectly helping you stay focused when you need it. And hearing about their performance even after 30 minutes in a sauna is incredible proof of their great quality. Thank you for sharing your fantastic experience and choosing Sony! Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and the noise cancelling is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sara!
Thank you so much for your feedback! We are delighted to hear that you find the WH-CH720N headphones comfortable and love the noise cancelling.
These headphones also offer long battery life, lightweight design, and easy wireless connectivity, making them a great choice for everyday listening.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort
Great product, but future model needs change.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. There are few brands of headphones that fit me and this is one I am glad I bought. It has a short charge time, comfortable, and lasted me nearly 12 hours with half volume while doing paperwork and zoning out some of the more annoying sounds in life like a neighbors dog barking at odd hours of the night. The only gripe I have are the placements of the volume and ambience buttons being a little too close together while operating with them on my head. It is pretty easy to fat finger the wrong buttons and changing the song you were listening to or muting it. Otherwise I like it a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stewart, Thank you sharing your detailed review of the Sony WH-CH720N headphones. It's fantastic to hear they fit well, a crucial aspect for comfort. The short charge time, long battery life, and effective noise cancellation, especially for those unexpected noises, definitely sound like winning features. Thanks for pointing out the button placement issue amidst an otherwise positive experience. We will ensure that it is forwarded to the appropriate department. Thanks for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Very nice deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound, friendly connection and good battery life
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Great headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones, lightweight they look great and also they sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlejandroM,
Thank you for choosing Sony!
We’re honored to hear that you love your WH-CH720N headphones. It’s great to know that their lightweight design and stylish look complement the amazing sound quality, enhancing your overall experience. Your kind words inspire us to keep delivering products that blend comfort, style, and performance.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headphones. I have mostly been listening to podcasts so far but they sound good and clear. Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BethC,
That is wonderful to hear! We designed the WH-CH720N to be both incredibly lightweight for long listening sessions and equipped with our Integrated Processor V1 to ensure sound, like the clear vocals in your podcasts, is delivered with high clarity.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them every day. I really love the sound. They're also very comfortable. Oh, and the battery lasts for daayyyysss!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JameekaB! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Great headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones , love the noise canceling features and super comfty. Great for traveling in loud places (airport , planes, trains and cars ) couldn’t hear any noises other than my music !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elizabethcc96,
Thank you for the amazing 5-star review! We're immensely pleased to hear how much you're enjoying the Sony WH-CH720N headphones. It's great to know that the comfortable design and excellent noise canceling are making your travels more enjoyable. We appreciate you choosing Sony to enhance your listening experience!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Check for price match when you can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s WH‑CH720N is a lightweight, budget-friendly ANC package. At just ~192 g, they’re the lightest over‑ear wireless ANC cans Sony offers. If you want comfortable, long‑lasting ANC headphones that sound lively and cost a fraction of top-tier models, the WH‑CH720N hits the sweet spot—just don’t expect luxury build or studio-grade acoustic precision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvoUser,
We're delighted to hear they hit a "sweet spot" for you. Our goal with this model was to deliver comfortable, lightweight ANC with lively sound at an accessible price. Your feedback confirms we're succeeding in providing great value and performance for everyday listening.
Thank you for choosing Sony, have an amazing day!
DiegoV
- Pros mentioned:Comfort, Sound quality
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair, stereo sound is amazing!!! Comfortable, well padded .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyS,
We are really happy to hear that you find the Sony WHCH720N easy to pair and that the stereo sound quality is amazing! It’s wonderful to know the headphones are comfortable and well-padded, making them perfect for extended use. Your feedback highlights the balance of convenience, excellent audio performance, and comfort that we strive to deliver. Thank you for making Sony part of your daily listening.
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great comfort and ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are the best budget friendly headphones I have purchased in a while and I completely happy with my purchase. The comfort alone is enough to talk about all day. You won't even feel these on your head. The quality of sound is also very impressive because I was always under the impression that you needed to purchase expensive headphones to get great quality.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Good quality wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and amazing quality! The sound is perfect, no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raul,
It's a true pleasure to hear that you are enjoying the comfort and amazing quality of your WH-CH720N headphones!
We are glad you are experiencing the benefits of our Integrated Processor V1, which helps produce a high-quality, well-balanced sound profile. It is also great to know you can enjoy that "perfect" sound for hours on end thanks to the lightweight, ergonomic design specifically engineered for long-term comfort.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, fits comfortable, good everyday use, good price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kris,
We’re so glad to hear you’re enjoying your new headphones! It’s great to know that the sound quality, comfort, and value make them the perfect choice for your daily listening.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed these headphones, they're comfortable on my ears which is something that was crucial for me because other headphones become uncomfortable after a while. The sound is crisp and they're durable.
I would recommend this to a friend - Pros mentioned:Sound quality
You've Been Warned...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good when using with phone and the accompanying sound app. Not the best when used with a cord in other sources, but that's probably the fault of the source and not the headset. Worth the purchase, regardless. Also, listen to The Warning, a rock trio of three Mexican sisters!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterGuy,
It’s rewarding to hear that you are finding the WH-CH720N to be a worthwhile purchase, especially when paired with the Sony | Headphones Connect app to get that tailored sound. You are spot on—when using the wired connection with certain sources, the audio profile can vary based on the output of that device, whereas the app allows our integrated processor to really shine.
Also, thank you for the musical recommendation! We love hearing about the diverse artists our community enjoys through Sony hardware.
Thank you for making Sony part of your rock-and-roll journey!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
New headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them sound is amazing and charge hold for a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, AnibalM!
We are so glad to hear that you are loving your WH-CH720N headphones. It is great to know that the sound quality is hitting the mark and that the long battery life is keeping up with your needs. We designed these for comfort and longevity, so we are happy they are working out well for you.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best value headphones I've found
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headset with noise cancelling. If you can get it on sale for $100, which seems often, its a fantastic deal. Compared to others at that price point it has a very nice neutral sound profile that you can adjust with the ap equalizer if you like. Noise cancellation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAULR!
We are thrilled to hear that you’re finding the WH-CH720N to be such a fantastic deal, especially with that neutral sound profile and solid noise cancelling. It’s awesome to know the equalizer in the app is helping you dial in the sound exactly how you like it!
Thanks for selecting Sony headphones!
Warm regards,
Estefany
- Pros mentioned:Sound quality, Weight
Approved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, lightweight, good sound quality, easy to use for the most part (until you want to repair it…), and the pink is SUPER CUTE!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user155383,
That's wonderful! We're thrilled you love the WH-CH720N headphones for their lightweight comfort, great sound, and, of course, the super cute pink color!
If you are having trouble with the pairing process, please try resetting the headphones (hold the power and NC/Ambient buttons simultaneously for about 7 seconds).
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Great head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy on ears. The quality is great and connects to tv pc and phone. The charge lasts long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LatroyaW, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them connects To all devices with no issue. Noise cancellation works great and able to work in the yard with it as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ReeceA,
Thank you for choosing Sony!
We're excited to hear that your WHCH720N headphones connect seamlessly to all your devices and that the noise cancellation helps you stay focused, even while working in the yard. Your feedback encourages us to keep delivering reliable and versatile audio solutions. Thank you for sharing!
Best regards,
-Fred