Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it so much this device Sony - WHCH720N Wireless Noise Canceling Headphones - Blue, when she is using it and because of the wireless connectivity she can move around while she is attending online classes and listening to her favorite music.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony Noise-Canceling Headphones, and they have completely exceeded my expectations! The noise-canceling feature is outstanding—it blocks out almost all external sounds, allowing me to fully immerse myself in music, podcasts, or movies, even in noisy environments. Whether I'm traveling, working in a busy office, or just relaxing at home, these headphones deliver an unparalleled listening experience. The sound quality is incredible, with rich bass, clear mids, and crisp highs. The audio feels balanced and full, making every song or video sound amazing. The comfort level is also impressive; the ear cups are soft and plush, making them ideal for long listening sessions without discomfort. Additionally, the battery life is fantastic, lasting for hours on a single charge, and the Bluetooth connection is reliable and easy to set up. The sleek, modern design looks great, and the headphones feel durable yet lightweight. I highly recommend the Sony Noise-Canceling Headphones for anyone seeking premium sound quality, superb noise cancellation, and long-lasting comfort. They are definitely worth the investment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LinG, Thank you for sharing your experience with the Sony WHCH720N Wireless headphones. We're glad to hear that you are impressed with its performance especially the sound quality and noise cancelling feature. Enjoy and thanks for choosing Sony. -Craig
Muy bueno
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alto nivel It's a great product. Despite being a low-to-medium range device, it has excellent performance. I recommend it 100%.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jezrael,
Thank you for choosing Sony!
We couldn’t be happier to hear that your WHCH720N headphones deliver excellent performance beyond expectations for their range. Your recommendation means a lot to us, and we’re glad they’re providing great value.
Best regards,
-Fred
Good for music and the plane
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, remember speakers need 20 hours to be broken in. Once these headphones hit that mark, the sound increased noticeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3dit0ff!
Thanks for the awesome feedback! We are thrilled to hear that your WH-CH720N headphones are sounding even better after some use.
We appreciate you choosing Sony!
Best regards,
Estefany
Great Affordable Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones are actually really good for the price, so if you’re looking for some low-budget but high quality headphones for casual use definitely try these out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenelle!
Thanks for sharing your review! We are thrilled to hear that you're finding the WH-CH720N to be such a great value for your daily use.
Thank you for choosing Sony!
Best regards,
Estefany
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these pink headphones and immediately claimed them for myself. They’re comfy, stylish, and sound amazing. The audio is clear with good bass, and I love how lightweight they feel. Plus, the pink is such a vibe.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SarahK!
We love hearing that you immediately claimed the pink WH-CH720N headphones for yourself! It’s wonderful to know they are checking all the boxes—being comfy, stylish, and sounding amazing with clear audio and good bass. We agree, the pink is definitely a vibe!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
So fantastic for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got back from a trip with crying babies on every flight and these absolutely killed it the whole trip and barely had to charge them. I would highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjw301b, we're glad you are enjoying or product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Sounds amazing with the option of adaptive listening. The build is strong and durable
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Nas0509!
We are delighted to hear that you find the WH-CH720N to be a very good pair of headphones. It’s wonderful to know you’re enjoying the amazing sound quality and the adaptive listening feature. We designed these headphones to be both durable and to deliver a smart, high-quality audio experience, so it's rewarding to hear that we've succeeded.
Thank you so much for choosing Sony! We hope you continue to enjoy your listening sessions.
Best regards, Gus, Sony Social Media Team
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bluetooth setup was easy. It has an impressive battery life before recharge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdewaleF,
We are pleased to learn that your WH-CH720N headphones are proving to be such a reliable companion for your daily listening! We designed these to be our lightest overhead wireless noise-canceling headphones yet, ensuring that "easy" setup leads directly into hours of effortless comfort. We are also glad the Bluetooth 5.2 integration made your initial setup seamless, allowing you to dive straight into the high-quality sound provided by our Integrated Processor V1.
Thank you for trusting Sony.
Best regards,
Dominick
Quality headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable alternative to other competitors. Noise canceling is not next level but praises for the price point. Very comfortable and lightweight:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan13!
Thank you for your feedback on the Sony WH-CH720N headphones. We are pleased to learn that you find them a great affordable alternative to competitors, noting their comfort and lightweight design.
The WH-CH720N features advanced Active Noise Cancellation with Dual Noise Sensor technology, effectively reducing background noise. It offers up to 50 hours of battery life without ANC and up to 35 hours with ANC activated.
We appreciate you choosing Sony!
Best regards,
Estefany
Fire headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yooo this headphones are fire, you can like adjust the bass, treble, and mid and more. Noice cancellation is amazing, I can’t hear my screaming wife when I got these babies on. Only thing that bothers me is that the headphones can’t fold so I can’t fit them into like a small bag buts it’s alright cuz I got them on most of the time. Overall, favorite headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user732771, Thank you for the the amazing review! We're thrilled to hear you like the highly adjustable sound, excellent noise cancellation, and overall performance of your Sony WHCH720N. We have noted your input about the lack of folding options and will be sure to forward this feedback to the appropriate department. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most expensive ones but these are Great! Very comfortable, sound great, and keeps other sounds out too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milkmooover,
Thank you for sharing your honest and positive feedback! We really appreciate that you like the comfortable fit, superb sound, and noise cancellation of your WHCH720N headphones. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Yes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight easy to use, great sound. Charged fast and love the color.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the gym and calls, for under 110 bucks you cant beat these.
I would recommend this to a friend Noise canceling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! The sound quality is great.The only thing to have in mind is that the app is only for mobile phones. But you can use the headphones for your cell phone and computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoHaa2,
We are honored to hear that you are enjoying the great sound quality of your headphones. While the Sony | Headphones Connect app is indeed designed for mobile devices to customize your experience, we are glad you are making the most of the Bluetooth connectivity to switch between your cell phone and computer.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
worth the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are super comfortable, and the noise canceling works great. I think that for the price you pay they a great quality and I love that I can turn the noise canceling on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emma, We're glad that you like the comfort and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these headphones for a long time but just never bought my own pair. They are an amazing budget option from Sony and I recommend them to everyone who asks about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanC, Thank you for the positive review! We're thrilled to hear you love your new Sony WHCH720N headphones. We appreciate the recommendation and thanks for choosing Sony! -Sam
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones for the price. Noise cancellation is above expectations and actual performance is great!! I use these while at the gym and so far so good. I am totally impressed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeP,
We are beyond pleased to hear that you are totally impressed with your WH-CH720 headphones! It is fantastic to know that the noise cancellation and performance are providing such an excellent experience during your gym sessions, and we are glad they are a perfect fit for your lifestyle.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Hands down Best we've owned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of several we have purchased. My kids and I each have a pair. I do construction work in mine and they've saved my head countless times, as well as providing excellent noise protection. My kids put a solid 80 hours a week use, for years on these. The only weak point is the swivel, but it took 2 years for that to fail. So I'd say these are a solid choice. 100% our go to headphones. I have a set of Bose, as a comparison, these may not have the sound clarity, but they fit better and stay on better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiniH
Thanks for sharing how our WH-CH720N headphones have become an indispensable part of your family's daily lives, from construction work to years of heavy use by your kids.
We're delighted they've provided excellent noise protection and proven to be such a solid, reliable choice, consistently outperforming others in fit and stability. It's fantastic to hear they are 100% your go-to headphones, even with the swivel being a minor weak point after two years of incredible service.
We truly appreciate your trust in Sony!
Sincerely,
Jenn.
- Pros mentioned:Battery life, Sound quality
Good and comfortable headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and battery life. Lots of plastic but is okay with me.
I would recommend this to a friend