Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phones comfortable and sound great battery are good
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great headphones at any price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super comfortable, with great sound. The noise cancelling also works very well and surprised me when I could hear outside noise...and then it was gone. Amazing value for the price with no compromises.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Better than value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a last minute cheap purchase but I didn't realize how good these were until I brought them to the gym. They are super comfortable and have a great sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BaileyMalbrough,
Thanks for this wonderful review!
We're so glad to hear your WH-CH720N headphones—even as a "last minute cheap purchase"—have exceeded your expectations, especially for gym use!
It's fantastic that you're experiencing the super comfort and great sound quality, along with effective noise cancellation. We designed these headphones to be lightweight and comfortable for extended wear, and it's particularly rewarding to know they're performing so well for your workouts, allowing you to truly immerse yourself in your music.
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Comfort, Fit
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the clarity and the fit on my grandsons heads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EllenJ,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones offer great clarity and a comfortable fit for your grandsons. It’s wonderful to know they’re enjoying the experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. I bought them for my son on the autism spectrum.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
We are excited to hear about your experience with the Sony WH-CH720N headphones! We are thrilled that you found both the sound quality and the comfort level to be great. Thank you so much for sharing your feedback and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Sony Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and really good at noise cancelation. Used them on the plane to watch movies and listen to music and worked really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Bmac!
We’re thrilled to hear that the WH-CH720N made your flight so much better! It’s great to know the noise canceling and sound quality hit the mark for both movies and music during your travels.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones & Mic for Video Meetings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks into using these headphones and so far so good. The audio quality is great and the microphone good! I use them almost exclusive for work (Zoom/Teams) meetings and plugged into my MacBook. Have tried them on battery long enough to provide a review.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanSF,
We are thrilled that your WH-CH720N headphones are performing well for your work meetings! By using our Integrated Processor V1 and dual microphones, we designed these to provide the clear audio and reliable microphone quality needed for professional calls.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation on these headphones is amazing! They’re super comfortable and the audio quality is great! The battery life on these is also sooo amazing !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vanessa,
Perfect! We are very glad that you are enjoying the superb sound, noise canceling features, comfortable fit, and long battery life of your new Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Headphones from Best Buy. Great service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these headphones so that my husband could watch football games and baseball games , sometimes all day. Allowing me to listen to music or watch movies on my phone while I’m cooking cleaning or relaxing. It has saved angry feelings. Improved life wonderfully. They are 100% reliable headphones, easy to engage with the tv, and are comfortable. Great buy! Great sound! Even good for opera in the internet! Our first shipment was stolen in minutes from doormat. Best Buy sent us a second!!!! They were wonderful, beyond what expected!! Heroes to me. We got them first day we ordered!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LindaB,
Wow! Thank you very much for sharing your wonderful review of our Sony WHCH720N. We are truly happy that you are pleased with the overall quality and performance of your WHCH720N headphone. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! Marco
- Pros mentioned:Sound quality
Great Budget Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This exceeded my expectations. While it lacks Hi-Res audio and touch controls, it effectively fulfills its purpose. You gain extra features with the app as you move to higher models. The sound quality is mediocre, but phone calls were clear. I recently used these at the airport with no problems. The noise control worked well and even alleviated my ear pain during flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imani,
We are really happy to hear that your headphones were a reliable companion during your recent travels! It is great to know that the Dual Noise Sensor technology and Integrated Processor V1 effectively shut the world out during your flight, and we are glad the Sony | Sound Connect app has allowed you to customize your ambient sound levels to your liking.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Sound quality
We love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is so excited for this gift. He wears them while he walks on a daily basis. He can not wait to use them the next time he flies. The sound quality is great and the noise cancellation feature is so complete. He can not hear me talking when he has these headphones on his head. He loves that part.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing such a wonderful review, WalterinNOLA!
We are so happy to hear that your husband is loving his gift! It’s great to know the WH-CH720N headphones have become a part of his daily routine. While we're thrilled that the Noise Canceling is working so well for his walks, we are even more excited for him to experience them on his next flight—they really do make travel much more relaxing.
Thank you for choosing Sony for such a special gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Good deal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, smooth sounds, noise cancellation, battery last long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YokoM,
We are honored to hear that you find the WH-CH720N headphones work great! We are thrilled that you are enjoying the smooth sound, the effective noise cancellation, and the long-lasting battery life. We designed this model to deliver premium features and reliability, and we appreciate you recognizing its strong performance!
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great value, low price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality of sound, lightweight and good connectivity..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IanG,
We are pleased to learn you gave the Sony WH-CH720N headphones a five-star rating!
It's wonderful to hear that you are enjoying the great quality of sound, lightweight design, and good connectivity. We strive to make our headphones highly functional and comfortable, and your positive comments confirm this.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Best headphones ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had recently purchased a new oven and gotten $100 credit for my purchase. Once it hit my email, I decided to look around for what I could get when low and behold, I'd seen these headphones. My previous pair had broken and since I was on the market for a new pair of specifically noise cancelling headphones, I made the purchase. They're now my new favorite! They're perfect for car rides when I don't want to hear all the traffic noises, and the sound quality is great. I use them all the time! 10/10 highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliG!
We are thrilled to hear how much you love your WH-CH720N headphones and that they've become your go-to for those noisy car rides!
They're super popular for their easy to use noise cancelling, lightweight design and impressive sound that makes music and podcasts sound clear and rich. It's awesome knowing they've made your daily routine that much better!
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Bought for noise cancelling, great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these ver Memorial Day weekend 2024. They’re great with noise cancelling and having the apps for immersive audio. Photos are taken of the ear and you do need to download the apps with Immersive audio. Once you do so, holy crap is it a game changer. The music is amazing and the battery life is about 10 hours on a single charge. I HUGHLY RECCOMEND the warranty from Sony. The Geeksquad warranty is limited to what the Sony warranty offers at the same price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tomas,
Excellent choice! We're happy to hear that you are enjoying the noise cancellation, Sony Headphone| Connect app, long battery life, and warranty of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the greatest experience possible. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i havent tried the higher tier models but what i do know these are great value for the money gives you decent anc and they connect to anything with bluetooth while giving you great sound quality!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Weight
Very good product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Very light, well constructed. Excellent sound, good battery life. Recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound and noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WISH I could get my son out of these. The sound is excellent and the noise cancellation makes it nearly impossible to call him downstairs when he's wearing them. I have to get his older brother to get his attention. I guess they do what they're intended to do!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Baron,
Thank you for choosing Sony!
It brings us great joy to hear that the WHCH720N headphones deliver excellent sound and effective noise cancellation—so effective that getting your son's attention can be a bit of a challenge! It’s wonderful to know our technology is making such a strong impact, and we appreciate you sharing this playful experience with us.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Great budget headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality and very light weight i recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacF,
It is fantastic to know that you recommend the Sony WH-CH720N headphones and gave them a five-star rating!
We are thrilled to hear that you are enjoying the great audio quality and the very lightweight design. We aim to combine high performance with comfort, and your positive comments are highly appreciated.
Thank you for your review, and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Reasonable price for nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great! I bought this for my husband for his birthday and he loves the long battery life and how he can set it to automatically adjust to the environment around us. Perfect for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ekd2023,
Thank you for choosing Sony!
We're truly heartened to learn that your husband is enjoying the WH-CH720N headphones. It's wonderful to hear that the sound quality, extended battery life, and adaptive environment features are enhancing his experience. We're pleased that the headphones have surpassed his expectations.
Best regards,
-Fred