Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, comfort, and long battery life. They also appreciate the lightweight design, good fit, and reliable connectivity. However, some customers noted concerns regarding its portability, while a few mentioned the bass being a bit much or wishing for higher volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, fits comfortable, good everyday use, good price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kris,
We’re so glad to hear you’re enjoying your new headphones! It’s great to know that the sound quality, comfort, and value make them the perfect choice for your daily listening.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mother needed new headphones and these were a perfect fit! Very easy to use, Bluetooth and cord connection. Very long battery life. Product lives up to the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KeilaS,
Thank you for choosing Sony!
We're truly heartened to learn that the WHCH720N headphones have been such a perfect fit for your mother. It’s wonderful to know she’s enjoying the ease of use, the flexibility of both Bluetooth and wired connections, and the impressive battery life. We’re glad the product delivers the value you were looking for, and we appreciate you taking the time to share such positive feedback.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony headphones noise cancelation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and good price ........... Thank you .... I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamiraD,
We appreciate your kind words about the great sound quality and value of the WHCH720N Wireless Noise Cancelling Headphones. We're glad you love them!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound qualityCons mentioned:Portability
Good Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones were amazing! the sound quality awesome. they were very comfortable on my ears. the only downside is that they dont come with a storage pouch and arent able to fold them to be put away when not in use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernesto, We're glad that you like the sound quality and comfort. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
A Music Lover's Dream
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony WHCH720N headphones are an absolute game-changer! These headphones pack a serious punch with their bass response. They've got a powerful driver that delivers deep, resonant lows. Every beat? Crisp, clear, and immersive. It's like having a subwoofer in your ears! Perfect for your music marathons and they block out any annoying noise. Plus, they're gym-buddy material that I use on a daily! They are so comfy for everyday wear. You're gonna love 'em! And for the price? Unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoP, Awesome! We're glad that you are enjoying your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We appreciate the recommendation and thanks for choosing Sony! -Erin
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wearing. High quality sound. Great noise canceling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, thanks for leaving us a review! It brings us great joy to hear that you find your new WH-CH720N headphones so comfortable and that you’re loving the sound quality.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
New headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them sound is amazing and charge hold for a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, AnibalM!
We are so glad to hear that you are loving your WH-CH720N headphones. It is great to know that the sound quality is hitting the mark and that the long battery life is keeping up with your needs. We designed these for comfort and longevity, so we are happy they are working out well for you.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Fit, Sound quality, Weight
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, fits good, light weight. I’d say the price point is correct.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StanleyM, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Good but not for working out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good but they dont stay on my head when I'm working out, like when Im doing crunches. I bought these for the gym so I just take them off when doing crunches
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ROSSB,
We're glad that you're enjoying the sound quality of your WH-CH720N headphones! While they're designed to offer a comfortable and lightweight fit for daily casual listening, they do not feature a high-clamping sports grip or sweat-resistance rating required for intense workouts or dynamic movements like crunches.
We truly appreciate your feedback regarding the fit during exercise, and we will share this experience with our product development team.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Favorite Bluetooth headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and I frequently get ear fatigue so these are great! Issues with pairing to my husband's phone with his same pair during a flight but it could have been user error.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsMcKayII,
We are excited to hear that the WH-CH720N is providing you with the comfort you need, especially since ear fatigue can be such a hurdle during long listening sessions! We specifically engineered these with a lightweight headband and soft earpads to ensure you can enjoy your music for hours on end. Regarding the pairing on your flight, the Sony | Sound Connect app is a great tool to help manage those Bluetooth connections quickly when you're on the go.
If you find yourselves traveling often, you might love our newest flagship, the WH-1000XM6. It features an even more sophisticated design and our most advanced noise cancellation yet, which is perfect for blocking out airplane engine hum entirely.
Thank you for being a valued member of the Sony family.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the sound quality is excellent and battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshtonG,
We are really happy to hear that you are enjoying the excellent sound quality and impressive battery life of your new headphones! To provide that premium audio experience, this model features our Integrated Processor V1, which helps eliminate distortion for a clear and authentic listening session. Additionally, you can enjoy your favorite playlists for longer with up to 35 hours of battery life, plus a quick charge feature that gives you up to 60 minutes of playback from just a 3-minute charge.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, battery life is amazing, (had it for a month and only needed to charge it once) and comfortable. Not too pricey too, which is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Malik,
Awesome! We're glad you are enjoying the great sound quality, long battery life, and comfortable fit with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and volume. Feel nice on the ears and have a smooth soft fabric all around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraR!
It is fantastic to know that you are loving the fit and the sound of your WH-CH720N headphones. We're glad the fabric and noise cancelling are making a difference for you!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great head phones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using since purchase and love the sound and quality. It’s very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaO,
We are truly heartened to learn that you are loving the sound and quality of your Sony WH-CH720N headphones!
We are thrilled that you find them very comfortable to wear, even after continued use since purchase. We strive to offer a great listening experience combined with superior comfort.
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality, Weight
Great sound for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for decent price. Very light weight and feels comfortable.
I would recommend this to a friend - Pros mentioned:Sound quality
first pair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of headphones (that arent airpods or a gaming headset) and theyre great! I got them specifically for the gym, but I wear them all the time at home, and when I travel. Theres even an app where you can customize the functionality and sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Vero,
Thank you for choosing Sony!
It brings us great joy to hear that your first pair of WHCH720N headphones has become such a versatile part of your daily routine. We intended for these to be excellent for active use, but knowing they have transitioned into your go-to choice for travel and relaxing at home is wonderful. It is also fantastic that you are taking advantage of the Sony | Sound Connect app to tailor the audio profile to your unique taste; that personal touch really makes the listening experience your own.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality, Weight
Great price for performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Good value. Lightweight. Battery life is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephF, Fantastic! We're truly delighted to hear that you're well-pleased with the amazing sound quality, lightweight design, and long-lasting battery life of your WHCH720N. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i havent tried the higher tier models but what i do know these are great value for the money gives you decent anc and they connect to anything with bluetooth while giving you great sound quality!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Wonderful Headphone. Highly recommend.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I deliberately waited this long to write a review. My son is a little "rough" and wears his headphones everywhere! It is practically glued to his head. I am pleased to report that this headphone is still in 1 piece. I am surprised and really happy. Saves me some $$. This is a great headphone. I am clear across the room from him and I can hear the sound coming from it. Great price. Great item. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KamoneL,
Amazing! We're glad that you like the design and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Amazing headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset, very light, outstanding audio quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisP,
It’s great to hear that you’re enjoying the lightweight design and audio quality of the WH-CH720N! We designed these to provide long-lasting comfort without compromising on the high-quality sound Sony is known for.
Thanks for choosing Sony.
Best regards,
Eliab