Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headphones if you don't have TMJ!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a great budget friendly option for noise cancelling headphones, but after a couple of hours of wear they triggered my TMJ to a point that I couldn't eat for an hour. Not good for TMJ! Great for a comfortable pair of headphones that doesn't break the bank! With they could have worked out for me but I ended up returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, MadalynS.
We are so sorry to hear about the discomfort you experienced with the WH-CH720N headphones, and that they triggered your TMJ. This is certainly not the comfortable experience we aim to deliver, and we understand your frustration. We appreciate you giving them a try, and we're glad to hear that they were at least a great budget-friendly option for you.
We are also glad to know that you found them to be comfortable for a while, and we'll be sure to share your feedback about the fit with our product development team.
Thank you again for your valuable feedback.
Best regards, Gus, Sony Social Media Team
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son got for Christmas. Loves the size of headphones. Other brands have been too tight and made his ears sore.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, RenaeC!
We’re so glad to hear your son is enjoying his Christmas gift! Comfort is a top priority for us, and it’s great to know the WH-CH720N is providing that lightweight, comfortable fit without the tightness he experienced with other brands.
Thank you for choosing Sony for such a special gift!
Best regards,
Gus, Sony Social Media Team
New favorite store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this and its turned into a daily use but im more thankful for best buy they give such good quality and their customers service is insanely goog they can help you find anything.
I would recommend this to a friendreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones, lasts a really long time without charging it and when charging it’s very fast and last a while. Loud and sounds cleann. love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamallJ,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying your WHCH720N headphones! We’re glad the long battery life, quick charging, and clear, powerful sound are enhancing your listening experience. Your positive feedback truly motivates us to continue delivering quality products.
Best regards,
-Fred
Nothing like Sony for music fidelity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and quiet. Look good - simple and elegant. Great sound quality with a decent battery life. Not much to complain about here, just straight forward, good quality wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, techlover!
We are so pleased to hear that you are thoroughly enjoying your WH-CH720N wireless headphones. It’s wonderful to know that you appreciate the light and quiet design, as well as the simple and elegant look.
We are especially glad that you are impressed with the great sound quality and the decent battery life. We designed these headphones to deliver a straight-forward, high-quality audio experience, and your feedback is a wonderful validation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sounds system
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality for the price matches, love these so worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SilvaO,
Many thanks for the 5-star rating! We're glad to hear that your investment with your WHCH720N headphones is worth it. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris
My Sony headset-D
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is comfortable, high quality sound, easy to set up and operate, long charge and good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertC,
We are pleased to learn that you are finding the WH-CH720N so comfortable and easy to use! We designed these headphones with a lightweight headband and soft earpads to ensure they remain cozy for long listening sessions, and it is wonderful to hear that the high-quality sound and long-lasting battery life are providing the premium experience we strive for. Our goal is to provide advanced features like Dual Noise Sensor technology in a user-friendly package, and we are thrilled that the simple setup and great value have made them a perfect fit for you.
Thank you for choosing Sony.
Regards,
Dominick
10/10
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the only headphones I wear to gym shouldering get em
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewM,
We’re stoked to hear the WH-CH720N is your go-to gym gear! Their lightweight design is perfect for staying focused on your gains without the bulk. Since these aren't sweat-proof, just remember to give the earpads a quick wipe after your workout to keep them fresh.
Thanks for choosing Sony.
Best regards,
Eliab
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my daughter. She loves it and is able to enjoy it while she's at her office desk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
We are really happy to hear that your daughter is liking her Christmas gift! It’s wonderful to know they are a great fit for her workday and that she’s getting so much use out of them at her desk.
The WH-CH720N is designed for all-day wear, featuring a super lightweight frame and soft, oval-shaped earpads that stay comfortable for hours.
Thanks for selecting Sony headphones!
Warm regards,
Estefany
Awesome Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very comfortable and the best thing is that it comes with an app where you can regulate the state of the music
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanC,
Thank you for choosing Sony!
We’re elated to hear that you find the WHCH720N headphones comfortable and appreciate the convenience of the app for customizing your music experience. It’s wonderful to know that these features enhance your enjoyment and allow you to tailor your listening just the way you like. Your feedback truly encourages us to continue delivering products that blend comfort with advanced functionality.
Best regards,
-Fred
Best for my kid
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best product with noise cancellation awesome cushions that keep ear confortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SrikrishnaK,
We’re so glad to hear your child is enjoying the comfort and sound of their new headphones! As our lightest wireless noise-canceling headband ever, the WH-CH720N is designed to provide hours of comfortable listening without the weight.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Honest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my headphones the sound quality is good and exceeds the price, noise cancelling is amazing also they are comfy and dont sweat or bothers you ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafiQ,
That's awesome! We're glad that you like the sound quality, comfortability and noise canceling feature of your new Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Beyond amazing and piercing friendly!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these initially because i needed some over the ear headphones for the gym. ive never had noise canceling headphones before so i didnt care for that aspect much at the time, but now, even in my house, i dont want to take them off. I absolutely understand the hype now. Besides the great noise canceling quality, the sound quality is amazing. One of my favorite things of this headset, is that it puts no pressure on any of my hard cartilage piercings and even with stretched ear lobes, they fit perfectly in the headphones- which was a must in terms of headphone shopping. These headphones dont squeeze and they are very light weight. I am absolutley obsessed with these!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hannah, Thank you for your detailed and enthusiastic review of the Sony WH-CH720N! Your personal journey from skepticism about noise cancellation to becoming a fan, along with your insights on comfort for those with piercings and stretched lobes, is incredibly valuable. Your passion for these headphones really shines through, making it a compelling recommendation for anyone in the market for comfortable, high-quality headphones. Thanks for sharing your experience! -Carl
Last minute Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a Xmas gift for my son, he loves them. Very clear and crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRSR,
We are really happy to hear that your son is loving his new gift and enjoying such clear, crisp audio!
The premium sound quality he’s experiencing is powered by our Integrated Processor V1, which helps eliminate external noise while reproducing all the fine details in his favorite music with minimal distortion. We also designed these to be our lightest overhead wireless noise-canceling headphones yet; the lightweight structure and ergonomic earpads ensure he can listen in total comfort for hours at a time without any strain.
Thank you for trusting Sony.
Best regards,
Dominick
Comfy head phones, easy to operate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves loves loves them! Reasonably priced. They sell a hard shell case on here also that is a must to keep the safe :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaylaH,
Thanks for the wonderful review! We are really happy to hear that your son is loving his new WH-CH720N headphones! It is also great that you found a solid case to keep them protected while he's on the move.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
BUY dont think twice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST HEADPHONES! Honestly I wanted the one that was on sale, and LONG and behold this one was available for a 100 after about 50-75 dollars more. I will say when I pick up a phone with this, friends always say they hear a underwater sound. Other than that, TOTALLY recommend, if you are listening to music or an audiobook.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi APOLLY,
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
bang for ur buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality sound. charge could last longer. but worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RickieB,
Thank you for choosing Sony!
We couldn’t be happier to hear that you enjoy the good sound quality of the WH-CH720N headphones. We apologize for the charging time not being as long as you hoped, and we appreciate your understanding and kind words about the overall value.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent . Clear sound, ergonomics, forget I have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciatL,
Thank you so much for such a great review! We really appreciate that you like the clear sound, ergonomics, and comfortable fit of your WHCH720N headphones. Sony's commitment to customers satisfaction is our top priority. Thanks for choosing Sony! - Kris
14year old loves them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kiddo loves these. Not as heavy as the Beats Pro but still feels good quality. Sound is great and he has no complaints about battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user520222,
That is wonderful feedback! We are thrilled your kiddo loves the WH-CH720N headphones, which are designed to be lightweight (at approximately 6.8 oz) for long-lasting comfort, and we're glad they are enjoying the great sound and long battery life (up to 35 hours with Noise Canceling on). Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality with great battery life and noise canceling ability!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tttt4986, Awesome! We're delighted to hear that you like the excellent quality, great battery life, and top notch noise canceling of your Sony WHCH720N. Thanks for choosing Sony! -Sam