Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my sons and they love the noise cancellation! I don’t cuz now they can’t hear me when I talk to them LOL! Great product and bought 2 at the sale so even better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello McKinneymom,
Thank you for choosing Sony!
We couldn't be happier to hear that your sons love the noise cancellation on the WHCH720N headphones—even if it means they’re a bit harder to get a hold of now! It’s fantastic that you took advantage of the sale to get two and are enjoying the great value.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Amazing headphones!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing!! The noise cancelling feature works perfectly for louder environments. I live in a college campus and frequently study outside where there is a lot of background noise, and the noise cancelling helps me focus with whatever music I’m listening to. The headphones are also extremely comfortable to wear and I have even fallen asleep with them on!! 100% recommend purchasing, you won’t regret it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeahP, Thank you for the positive review! We're very happy to hear you like the superb noise cancellation and comfortable fit of your new Sony WHCH720N. The Sony WHCH720N are designed with industry-leading noise cancelling technology to provide an exceptional audio experience in various environments, including reducing background noises to help your focus with your music. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
night quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. She tells me they are super quiet and sound great when she plays her music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pickit!
We are very glad to hear that your wife is having such a great time with her WH-CH720N headphones! It’s awesome to know that the sound quality and the quietness are making her music sessions even better.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I’ve had a lot of sound cancelling headphones but these ones are great you wouldn’t need anything more than this so it’s perfect for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyF,
It is fantastic to know that you are finding these headphones to be such a great value, especially compared to other noise-canceling models you have owned.
We designed the WH-CH720N to bring our premium Dual Noise Sensor technology and Integrated Processor V1 to a more accessible price point, so it is wonderful to hear that you feel you have everything you need in this one package. Achieving that perfect balance of high-end silence and excellent audio quality is exactly what we aimed for, and we are glad that they are the right fit for your lifestyle.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort
awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! So comfy and the noise canceling great! Battery quality is really good too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KerryW,
Thanks for sharing your positive experience with the WH-CH720N headphones! We're thrilled to hear you love their comfortable design, the top-tier noise cancellation technology and long-lasting battery life.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good; it has great sound quality with both Bluetooth and the included cable, and it is comfortable to wear as well.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Wow excellent sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for a couple of months and i must say it lasts for about 9 hours on maximum volume. Fast charging and awesome sound quality. Calls are CV incredible with noise cancellation
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Sony wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the comfort and so quality that these headphones provide.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan,
We're absolutely thrilled to know that your son loves the WH-CH720N headphones and finds them so comfortable. We're proud to create products that deliver great sound while being comfortable enough for hours of listening. We hope he continues to enjoy them for a long time!
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Very good headphones for traveling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot and most of the time I forget to charge my headphones but these are super they last up to 36 hours of listening time but personally it feels longer considering I listen to music all the time and forget I charge it only thing that could be better would be the noise canceling it’s very good and they do the job especially at the price point but they are lacking especially when you are surrounded by people who talk loud
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EduardoR,
Amazing! We're really glad that you are enjoying amazing sound quality, long battery life, and noise canceling features of your new headphones. This is definitely great for traveling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Pleasently Suprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great casual use headphones! Clear audio, crazy battery life & the companion adds a lot of features. The noise cancelling could be better, don't expect this feature to be perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DamonG, thank you for taking the time to share your thoughts on the WH-CH720N headphones! It brings us great joy to hear that you appreciate the clear audio and impressive battery life. We're also glad you find the companion app helpful in enhancing your listening experience.
We understand your feedback regarding the noise cancelling feature. We continually strive to improve our products based on valuable insights like yours. We recommend ensuring that the headphones fit snugly over your ears for optimal performance. Additionally, using the ambient sound control feature on the Sony | Sound Connect app, can help tailor your experience to your surroundings.
Thank you for choosing Sony and for your feedback!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Adjustable, comfortable and high quality sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased for my son in college, and he loves them. So much that I don't think they have come off his head since opening. He played music for me, and I was very pleased with the sound and the noise canceling. They are adjustable, comfortable and have a high quality sound! Highly recommend for use with cell phone, ipad and other devices - connection was seamless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JSwiney,
That's very sweet of you on getting your son a new pair of Sony headphones! We're really glad that he loves them. Nice to hear that you are also very pleased with the amazing sound quality, great connectivity, and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Comfort
Great Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After breaking my second pair of Beats headphones, I made the switch to Sony, and I couldn't be happier with my decision. The Sony headphones are significantly more comfortable than my previous Solos, allowing for longer listening sessions without discomfort. Overall, the audio experience has been more enjoyable, and I appreciate the improved durability that these headphones offer. Although they don't have a folding design, this hasn't been an issue for me at all. I opted for the sleek black pair, and I would definitely purchase them again without hesitation.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive review, SydneyA! We're delighted to hear that you are enjoying your Sony WH-CH720N headphones. It's great to know that you find them significantly more comfortable and durable compared to your previous headphones. We appreciate your feedback on the comfort, audio experience, and sleek design. Your satisfaction is our priority, and we're thrilled that our product has met your needs even in aspects like the non-folding design, which did not pose an issue for you. If you have any further feedback or need assistance, feel free to reach out. Enjoy your listening sessions and thanks for choosing us!
Gus
Good buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a good buy, in my opinion. At the beginning I had difficulties tp figure out how to get the connections with each the phone or Tablet. For that I had to go back to the shop, where I purchased it. After the help from a friendly and Supportive woman from the technic help, I get all connections with each Equipment. Thank you for the offer on the Laborday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wager,
We're so glad to hear that! Thank you for giving us 5 stars and sharing your experience—We hope you’re enjoying both the easy connectivity and the comfortable, lightweight design that makes the WH-CH720N a great choice for everyday listening.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Battery life, Sound quality
WHCH720N headphones are WORTH it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD ENTRY LEVEL HEADPHONES. HIGHLY RECOMMEND! good noise cancelling and has a performative battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review!
We are so glad to hear that you are enjoying your new WH-CH720N headphones. It's rewarding to know that the noise canceling and long battery life are making such a positive difference for you. We designed them to be a great entry point into our noise-canceling headphone line, so it's wonderful to hear that we hit the mark.
Thank you again for choosing Sony and for your strong recommendation.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. Lower cost, great sound, great features with allowing sounds around you with clicking a button. Battery life is great as well.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable to wear and light
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Miguel! Enjoy your headphones and thanks for choosing Sony! -Craig
- Pros mentioned:Fit, Sound quality
Comfortable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays where they should and sound great! Great price too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kat99,
That's wonderful to hear! We are so glad that you're enjoying the sound and comfortable fit of your WH-CH720N headphones. Providing great quality at a great price is what we aim for, and we appreciate you sharing your positive feedback.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality, Weight
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, I love it. It is Light and perfect in canceling the noising
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sbakkar,
We're so glad to hear that. Thank you for sharing your 5-star review and letting us know how much you love the lightness and excellent noise canceling of your Sony headphones. It's wonderful that they deliver such comfort and peace wherever you go.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Battery life, Sound quality
Excellent Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works amazingly. I have been using this for a while and I have to tell that I still works perfectly. Battery life is excellent. It still gets its software updates for the noice cancellation. Awesome product. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HashanM, that's great to hear! We're glad that you are impressed with your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Noise canceling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! The sound quality is great.The only thing to have in mind is that the app is only for mobile phones. But you can use the headphones for your cell phone and computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoHaa2,
We are honored to hear that you are enjoying the great sound quality of your headphones. While the Sony | Headphones Connect app is indeed designed for mobile devices to customize your experience, we are glad you are making the most of the Bluetooth connectivity to switch between your cell phone and computer.
Thank you for making Sony part of your daily listening.
Regards,
Dominick