Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect for listening to music while editing photos in Lightroom Classic. The music sounds clear and full; the noise canceling feature works great; and the battery lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback, LuisA! We're thrilled to hear that you are enjoying your WH-CH720N headphones. It's great to know they are perfect for your music listening experience while editing photos in Lightroom Classic. We're glad that the sound quality, noise canceling feature, and long-lasting battery have met your needs. We appreciate your review and thank you for choosing our product.
Gus
- Pros mentioned:Battery life, Sound quality
Did not expect…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not expect to like these headphones as much as I do. These are a great replacement for my previous over the ears and the sound, longevity of battery and features will leave you more than satisfied with your pirchase.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Weight
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever!!! Noice cancelation and stay put while working out. Light weight and my battery lasts for days!!(:
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaliaR, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. I bought them for my son on the autism spectrum.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
We are excited to hear about your experience with the Sony WH-CH720N headphones! We are thrilled that you found both the sound quality and the comfort level to be great. Thank you so much for sharing your feedback and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality, Weight
Just as good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how light weight they are and they’re very comfortable. I love that it has noise cancellation too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AigneeR,
Nice! We're glad that you appreciate the light weight design, comfort and noise canceling feature of your new Sony WHCH720N Headphone. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality, Weight
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit, good sound, battery lasts a long time and they are light weight. It was a good buy.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Head Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and holds a charge forever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BethM,
Thank you for choosing Sony!
We’re honored to hear that you appreciate the WHCH720N headphones’ noise-cancelling capabilities and impressive battery life. It’s wonderful to know they provide you with lasting performance and an enhanced listening experience. Your feedback truly encourages us to continue delivering quality products designed to enrich everyday moments.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality, Weight
Comfortable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a comfortable and light noise cancelling headphones. This one meet everything I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazper,
Terrific! We're glad that you found the best headphones that perfectly matches your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
You've Been Warned...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good when using with phone and the accompanying sound app. Not the best when used with a cord in other sources, but that's probably the fault of the source and not the headset. Worth the purchase, regardless. Also, listen to The Warning, a rock trio of three Mexican sisters!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterGuy,
It’s rewarding to hear that you are finding the WH-CH720N to be a worthwhile purchase, especially when paired with the Sony | Headphones Connect app to get that tailored sound. You are spot on—when using the wired connection with certain sources, the audio profile can vary based on the output of that device, whereas the app allows our integrated processor to really shine.
Also, thank you for the musical recommendation! We love hearing about the diverse artists our community enjoys through Sony hardware.
Thank you for making Sony part of your rock-and-roll journey!
Regards,
Dominick
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice good sound and easy to connect I will recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SerapionT,
Thank you for choosing Sony!
We're honored to hear that you appreciate the sound quality and ease of connection with the WHCH720N headphones. Your recommendation means a lot to us, and we’re glad they have made a positive impact on your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Fantastic!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to use! Would recommend to anyone needing noise cancelling headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BenG,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the great sound and ease of use of your WH-CH720N headphones. Your recommendation means a lot to us and reflects the care we put into delivering quality audio experiences. For an even better experience, you might want to explore our newer models like the WH-1000XM5 or WH-1000XM4, which offer advanced noise-canceling features and enhanced comfort. You can check out these models and more at: https://electronics.sony.com/audio/headphones/c/all-headphones
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing! Very comfortable, great quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CassandraK!
We really appreciate you taking the time to leave a review. It is fantastic to know that you are having such a great experience with your new WH-CH720N headphones.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Comfort
Love the product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Good quality and comfort. Recommended it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SADASHIVAG,
We’re glad to hear you love the WHCH720N headphones and appreciate the quality and comfort.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Excellent sound and comfort.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price, especially if you get it on sale. Sound quality is premium, and very comfortable to wear. Love that it works wired so don’t have to worry if I want to use them when they aren’t charged and I don’t have to pair them first with every device.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JustMe! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Pleasantly surprising over ear headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give these 5 stars (in their price point $150). Good sounding, easy operation, battery life good, and descent noise cancellation. That being said, these are not in the same category as Sony’s 1000XM4, Apple AirPod Max, or Bose OQ Ultra. On sale ($99) they are more than worth it. I wish they came with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, KIRE2631! Thank you for sharing such an wonderful experience so far on using your new WH-CH720N Headphones. We are thrilled to hear that you are satisfied with your purchase and you like the outstanding battery life, excellent noise cancellation, and sound quality of these headphones. It sounds like we hit the mark with the WH-CH720N. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality, Weight
Best headphones ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone la are really light weight and have amazing sound. I use them outside when riding on my lawnmower and can still hear my music perfectly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasL,
That's fantastic to hear! We're thrilled that the WH-CH720N headphones are proving to be the perfect companion for your outdoor activities, even with something as demanding as a lawnmower. The combination of lightweight design and amazing sound, coupled with effective noise canceling, truly allows you to immerse yourself in your music. Thanks for choosing Sony.
-Eliab
- Pros mentioned:Comfort, Sound quality
Amazing headphones!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing!! The noise cancelling feature works perfectly for louder environments. I live in a college campus and frequently study outside where there is a lot of background noise, and the noise cancelling helps me focus with whatever music I’m listening to. The headphones are also extremely comfortable to wear and I have even fallen asleep with them on!! 100% recommend purchasing, you won’t regret it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeahP, Thank you for the positive review! We're very happy to hear you like the superb noise cancellation and comfortable fit of your new Sony WHCH720N. The Sony WHCH720N are designed with industry-leading noise cancelling technology to provide an exceptional audio experience in various environments, including reducing background noises to help your focus with your music. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Comfort
Great set
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this set for the booming bass and comfortable wear. No issues with it plus i like the long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive feedback, AndreN!
We are so glad to hear you are enjoying your WH-CH720N headphones. It's fantastic to know that you appreciate the powerful bass, comfortable design, and the long battery life. We designed these headphones to provide a great listening experience for extended periods, so it's rewarding to know we've achieved that for you.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Fit
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the clarity and the fit on my grandsons heads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EllenJ,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones offer great clarity and a comfortable fit for your grandsons. It’s wonderful to know they’re enjoying the experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good, clear, and enjoyable. It delivers a pleasant listening experience for everyday use. The shape of the product is well designed, comfortable, and easy to handle. Overall, it feels practical, reliable, and suitable for daily activities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaC!
Thank you for your wonderful feedback! We are thrilled to hear that the WH-CH720N headphones have exceeded your expectations.
We appreciate you choosing Sony!
Best regards,
Estefany