Customer Ratings & Reviews

Hello MrsLynn,
Awesome! Thanks for the wonderful review. We're happy that you are pleased with the comfortability and noise canceling feature of your new Sony WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco

HI MarisolP,

We’re so glad to hear your son loves his new WH-CH720N headphones! It’s a fantastic choice for a birthday gift, as they are Sony’s lightest overhead noise-canceling model, making them comfortable for long hours of use. With up to 35 hours of battery life and the same Integrated Processor V1 found in our flagship models, they are definitely built to provide high-quality sound for a long time to come. Thanks for choosing Sony.


Best regards, Eliab

Hello AnthonyG, We are glad that you like the sound quality and battery life of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent

Hi GriselM, Great! We're glad that you like the battery life and quality of your headphones. We also appreciate that you like the comfortable feel. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Thank you for the fantastic review, LisaL!

We’re so happy to hear that your WH-CH720N headphones are making your flights so much better! It’s great to know that you are enjoying both the comfort and the noise cancellation during your travels.

Thank you for choosing Sony for your trips!

Best regards,

Gus, Sony Social Media Team

HI Enva,

We're delighted to hear how much you love the performance of the WH-CH720N headphones! We engineered them to deliver fantastic sound quality and powerful noise cancellation in a lightweight and comfortable design, which is perfect for extended listening. We're glad you're also taking advantage of the built-in equalizer in the app to customize your audio experience.

Thanks for choosing Sony.

Best regards,
Eliab

HI GeorgiaM,

That is fantastic to hear! We're delighted that the WH-CH720N Wireless Noise Canceling Headphones are working wonderfully for your husband and providing quiet for the rest of the household. We also agree they have a very sleek look!

Thanks for choosing Sony.

Best regards, Eliab

Hi Water,
Perfect! It always makes our day to hear customers like you enjoy our product. Nice to know you are having a great time with the amazing noise cancellation, comfortable fit and ease of use of your WHCH720N headphones. Thanks for choosing Sony! - Kris

Hi Satisfied,
Thank you for your time writing this review! We're glad to hear you like the great sound, noise canceling features and reasonable price of your WHCH720N headphones. We've taken note of your feedback with regard the design of the headphones. If you are looking for Sony wireless headphones with foldable design, you may want to check our WH1000XM4 and WHXB910N. Thanks again for purchasing Sony! - Kris

Hello techlover!
Thank you for your thoughtful review. We are really happy to hear that the WH-CH720N headphones are hitting the right notes for you with their light design, elegant look, and solid sound quality.

These headphones also come equipped with features like active noise cancellation and quick charge capability, making them a reliable choice for everyday use.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi JV77,

We are elated to hear that your new headphones are providing a relaxing fit along with a straightforward user experience!

We prioritized ergonomics with this model, utilizing a lightweight frame and soft earpads to ensure they remain pleasant to wear during long listening sessions. Beyond the physical comfort, we’ve included our Integrated Processor V1, which helps eliminate external distractions so you can focus entirely on your audio. The intuitive controls are designed to make navigating your tracks and managing calls as seamless as possible, allowing you to enjoy high-fidelity sound without any extra hassle.

Thank you for making Sony part of your daily routine.

Regards,
Dominick

Hi GMPBMP,

Amazing! We're thrilled that your daughter is enjoying the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

-Ralph

Hi Momof6,

We are honored to hear that the WH-CH720N was the perfect fit for your nephew! We specifically designed these headphones with a lightweight headband and soft earpads to ensure they remain incredibly comfortable, even during extended listening sessions. Knowing that he can enjoy his favorite media for longer periods without any discomfort is exactly the kind of experience we strive to deliver.

Thank you for trusting Sony.

Regards,
Dominick

Hello CarlosR,

Thank you for choosing Sony!

We're immensely pleased to hear that you're enjoying your WHCH720N headphones! It's fantastic that you were able to get them on sale and that they've become your favorite pair. We're glad to know you're happy with the noise canceling and find them to be well-built and comfortable for long-term wear. Thanks for the great feedback!

Best regards,
-Fred

Hi HanaL, Amazing! We're so thrilled to hear you like the comfortable fit, long battery life, and quick charging of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam

Thank you for your feedback, BrianD.

We're glad to hear you find the WH-CH720N comfortable and lightweight! We appreciate your honest input regarding the Sony | Headphones Connect app. While an internet connection is required for initial setup and certain cloud-based features, we understand how that can be a point of frustration and will share your comments with our app development team.

Thanks for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi AmanuelA,

Thanks for your comprehensive and positive review of the WH-CH720N headphones. We are thrilled to hear that you are impressed with their noise canceling and the clear, balanced sound they deliver, all at a great price point.

We designed these headphones to be a comfortable and reliable choice for daily use and travel, and we're so glad to know that you find them lightweight and comfortable for long listening sessions. We also appreciate you highlighting the excellent battery life, reliable Bluetooth connectivity, and responsive controls.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi PhuongB, That's amazing! Good to hear you're enjoying the great noise cancelling feature, excellent battery life, and overall value of your Sony WHCH720N. Thanks for choosing Sony! -Sam

Hi cessM,

We are thrilled that your first pair of headphones is a success! It is great to hear that you are finding the WHCH720N to be a valuable and satisfying purchase for the price.

Thanks for choosing Sony.

Best regards,
Eliab