Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, comfort, and long battery life. They also appreciate the lightweight design, good fit, and reliable connectivity. However, some customers noted concerns regarding its portability, while a few mentioned the bass being a bit much or wishing for higher volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort
Honestly, I love them.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The headphones themselves are really comfortable, but after a decent 2-3 hours of listening, ears do start to hurt. The sound does not leak through the headphones (others can’t hear what you’re listening to). When calling, the audio isn’t that great. Audio quality of music is amazing, the app that comes with it works really well. The design is really nice. The headphones are a bit clunky but otherwise perfect. Battery life is amazing, lasts me the entire week or so (1-3 hours of listening per day).
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dennis,
Thank you for choosing Sony!
We're thrilled to hear that you find them comfortable and that the sound quality meets your criteria. It's great to know that the app enhances your experience as well. We appreciate your feedback about experiencing ear discomfort after prolonged listening sessions, as comfort is essential, and we are continually striving for improvement. Your observation regarding the audio quality during calls is also valuable. Additionally, we are pleased to learn that the design and battery life meet your needs, especially since they last an entire week with daily use!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone love the noise canceling features. They are comfortable, they do get hot if working out. Perfect for a student.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValeriaH,
It's great to hear that the noise cancelling and comfort are working out well for your studies! We appreciate your feedback regarding use during workouts, as it helps other students find the right fit for their lifestyle.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Exceptional Sound Quality and Comfortable!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a budget friendly OVER THE EAR headset that was comfortable enough on my ears and head for at 3 hours at a time, and great sound, because I'm an artist and I draw for long hours and listen to my music through headphones. This headset did not disappoint!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lycan!
Thank you for sharing your experience with the WH-CH720N headphones! It brings us great satisfaction to hear that it fulfills your needs as an artist.
This model is designed with lightweight materials for comfort during long sessions and its advanced noise-canceling feature ensures you can fully immerse yourself in your music. We're glad to know you're enjoying it!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Beautiful sound and great battery life!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and long battery power. I only buy over the ear headphones because of comfort and to block outside sounds and it does a great job of it. I usually listen on them 6+ hours a day and still have 60% left. Sony is the way to go. With a great price tag too.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Best Bang for the Buck!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned for well over a year. The noise cancelling is fantastic compared to air pods that “noise cancel” The battery lasts for a really long time. Well over 20 hours of listening time for my use in the gym over the week before needing a charge. Definitely recommend buying on sale but regardless a great buy at full price , I’m happy with them!
I would recommend this to a friend - Pros mentioned:Sound quality
Noise Cancelling Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few different types of over the ear headphones and these don't disappoint especially for being at such a reasonable price point. I especially like the noise cancelling feature as it nearly blocks out all excess noise and the quality of the reception is optimal. The only problem that I had with these headphones was that they would connect and rapidly disconnect from a brand new TV that I had purchased to use them with but, that was fault of the TV manufacturer not the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, PaulD!
We are delighted to hear that you are so happy with your WH-CH720N headphones, especially at such a reasonable price point! It's rewarding to know that you find the Noise Cancelling feature effective, nearly blocking out all excess noise, and that you feel the reception quality is optimal.
We also appreciate you clarifying that the rapid connecting/disconnecting issue was determined to be a fault of the TV manufacturer and not the headphones. We're glad to hear that the performance of the headphones themselves has not disappointed!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bang for your buck. They sound great and are light on your head. They don’t fold like my previous headphones it that’s not a biggie
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanR,
Thank you for choosing Sony!
We’re honored to hear that the WH-CH720N headphones deliver excellent sound quality while remaining comfortably lightweight. Your feedback regarding the folding design is valuable, and we appreciate your understanding that this feature does not detract from the overall experience. We remain committed to providing products that combine performance and comfort.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Best $150 Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I think this is a steal. I got it on sale for $90 and it's basically unbeatable, even at full price. Battery easily lasts 20+ hours and the sound quality is better than my air pods which cost double.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback and for choosing the WH-CH720N, JoshuaC! We are delighted to hear you found it to be an unbeatable value and that you’re enjoying the impressive battery life and sound quality. Our team works hard to provide great performance at a great price, so it means a lot to us to know we’ve made a difference for you.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Good headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good headphones, they’re comfortable and noise canceling, but people can hear what you’re listening too if you’re volumes more than half way up, but apart from that it’s pretty good headphones. I lost them but I definitely want to buy them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AgarP, thank you for sharing your feedback on the WHCH720N Sony headphones!
We're thrilled to hear that you find them super comfortable and appreciate their noise-canceling feature.
Regarding the sound leakage issue, we apologize for any inconvenience it may have caused. Your observation is valuable, and we will take it into consideration for future improvements.
It's fantastic to hear that you’re still interested in repurchasing them despite losing your previous pair.
We appreciate your loyalty and hope you continue to enjoy our products!
Thank you for choosing Sony!
Gus
- Pros mentioned:Comfort, Sound quality
Trendy Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color, excellent sound quality, and very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TunisiaL,
We are thrilled to hear that you are enjoying the beautiful pink color, excellent sound quality, and comfortable fit of your WH-CH720N headphones! It is wonderful to know that they are meeting your expectations in both style and performance, and we appreciate you sharing your positive experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Why I’m glad I purchased WH-CH720N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure at first to buy this specific Sony headphones but I’m sure glad I did & it’s honestly the Perfect Sony headphones I personally own, especially for the affordable price! From the light weight comfort, Bluetooth & sound quality & even the look of the headphones, in my opinion. I feel future customers looking to buy this can’t do know wrong & it’s good on your pockets lol!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinM, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Still in Love with these Headphones.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two Years and still going strong. The delivery was good, and so is the quality. I still can't see much wear or tear on my headphones after two years of use. Noise-cancelling is good for the price, and multi-point Bluetooth connect is very addictive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitanshu, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-CH720N headphones are outstanding. They deliver exceptional comfort for extended use, excellent noise cancellation, and impressive sound quality. Their durability and performance make them a top-tier choice for anyone seeking a premium audio experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, Thanks for your fantastic review of the Sony WH-CH720N headphones! It's clear they excel in comfort, noise cancellation, and sound quality, positioning them as an excellent choice for a high-end audio experience. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Good surprise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically never expect much from any headphone or earbud but I was pleasantly surprised with not only how crisp and clear the sound was but also with just how long the battery really lasts. Would definitely recommend to family and friends and definitely you if you’re looking for some new headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had many headphones and these sony headphones have lasted the longest and quality still great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAYMYLAG,
We’re thrilled to know that your Sony headphones have provided long-lasting quality and durability. Thank you for choosing Sony and sharing your positive experience.
Best regards,
Eliab
- Pros mentioned:Battery life, Weight
THE BEST PRICE AND BEST QUALITY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am shocked at how great these headphones are! The headphones cancel sound so well, are light, charge quick, have a long battery life and ARE AFFORDABLE COMPARED TO OTHERS! I wanted to buy the Apple brand because I’m use to their products but it’s so expensive! These headphones are almost too good to be true, Sony has impressed me as a first time buyer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pastel,
Perfect! We're really happy that you are impressed with the amazing sound, noise canceling function, easy charging, and long battery life of your new headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
- Pros mentioned:Battery life, Sound quality
Seamless Sound Meets Comfort and Convenience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones provide good audio experience with their noise-cancellation feature. which efficiently drowns out background noise, allowing for uninterrupted listening. The build quality is solid and battery life is impressive, lasting through several days of moderate use on a single charge. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ratul, Thanks for sharing your thoughts and feedback on the Sony WHCH720N headphones. We're glad you like them. Enjoy and thanks for choosing Sony! -Craig
Best headphones ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for headphones that silence everything around you: this is it! The option from switching from noise canceling is quick with the button on the left side. Not only that, but the battery life on these is ✨️LIFE CHANGING✨️
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Juie,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones have provided you with effective noise cancellation and a convenient quick-switch button. It’s wonderful to know that the battery life has made such a positive impact on your daily use. For an even better experience, we recommend exploring the WH1000XM5 or WH1000XM6 models. You can check the details at: https://electronics.sony.com/. Your feedback means a lot to us.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony does it again.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been a long time fan of Studio Beats. However, when I sized up my ear guages, I simply could not fit them over my ears comfortably and ended up breaking a few pairs of my ear jewelery (bummer). I researched these and was pretty impressed by the reviews. I checked multiple sources and of course, I went to Reddit. It was all good across the board. I absolutely love these headphones. I have Autistm and ADHD and the noise canceling feature is exactly what I needed . They do exactly what they advertise. My favorite feature is the app where you can customize your listening experiences based on what type of music you are enjoying. I am so pleased with this purchase and will be looking into getting the next step up with Sony Products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaB, Thank you for sharing your feedback. We're glad to hear that you find the application and noise canceling performance useful in your daily activities. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Best Headphones Ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are amazing!! the ear pieces are so comfortable i forget i am wearing them. the noise cancellation is the best i have ever used. I can’t recommend these enough best headphones I have ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day JennieW,
Thank you for the 5-star rating and we're glad that you are pleased with the noise canceling feature of our Sony WHCH720 and how comfortable it is to wear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco