Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
My first wireless headphone....world class product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flew from NYC to Paris and back...zero noise.....fabulous
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GlenB,
It is fantastic to know that your WH-CH720N headphones provided zero noise and a fabulous experience on your flights between NYC and Paris!
Long-haul international travel is the ultimate test for noise cancellation and comfort, so we are happy that they kept your journey peaceful and quiet across the Atlantic.
Thank you for trusting Sony to be your ultimate travel companion!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. Decent battery life. There is slight problem with high strong the tension with the extender is though. You will have to either wear it over the head or remove it, can't move it around the neck when you are not listening to anything. It has a tight fit even with the extenders and it presses around the next blood vessels. I have an average neck size not a plus size mind you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KesT, We appreciate your feedaback. It's good to know that you still like your Sony headphones, especially their sound quality despite your concern. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Great Headphones For The Money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones reproduce the sound accurately, are comfortable to wear, noise cancelling function does work well and are lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryL,
We're thrilled to hear you are enjoying the WHCH720N headphones! Their comfort, noise cancelling feature and batterie life make them perfect! We hope they continue to enhance your overall sound experience. Thanks for choosing Sony.
-Aldair
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones over all, have had no problems so far and the sound quality is amazinggg, base is ehh but good thing I’m not a base kinda guy. The best part is the battery life for sure tho.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
WHCH720N headphones are WORTH it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD ENTRY LEVEL HEADPHONES. HIGHLY RECOMMEND! good noise cancelling and has a performative battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review!
We are so glad to hear that you are enjoying your new WH-CH720N headphones. It's rewarding to know that the noise canceling and long battery life are making such a positive difference for you. We designed them to be a great entry point into our noise-canceling headphone line, so it's wonderful to hear that we hit the mark.
Thank you again for choosing Sony and for your strong recommendation.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, I love it. It is Light and perfect in canceling the noising
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sbakkar,
We're so glad to hear that. Thank you for sharing your 5-star review and letting us know how much you love the lightness and excellent noise canceling of your Sony headphones. It's wonderful that they deliver such comfort and peace wherever you go.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable pair of headphones, especially for the price. Sound cancelling is amazing, and can be disabled if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gonzahart,
Thank you so much for taking the time to share your experience with the WH-CH720N headphones! We’re thrilled to hear that you find them extremely comfortable and appreciate the outstanding sound cancellation feature.
Thanks for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Sound quality
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend loves it!! Sound quality is great and it was a perfect gift
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user332853!
We are so happy to hear that the WH-CH720N was the perfect gift for your girlfriend! It is wonderful to know that she is loving the headphones and that the sound quality is hitting the mark.
Thank you for choosing Sony.
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
I'm happy for listening and talking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for protect my ears in a very noisy server room . It's very good even sound quality for both music and phone call is very good. Very good battery life and mic quality. For 100 bucks is very good production so far after 3 weeks. The only reason I put 4 stars instead of 5 is the pause key sometimes doesn't work even after I replace the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliK, Thanks for the positive feedback. We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality along with a great battery life. Used them on a long flight and they were perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, asf6,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! Do not forget to download the Sony Sound Connect app to enhance features and the overall experience!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price. Just what you’re looking for if you want noise cancellation and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganS, Thank you for the great 5 stars review! It makes us really happy to hear you found what you were looking for. The WHCH720N noise cancelling allows users to enjoy their music without external disturbances, not to mention its cushioned earpads and an adjustable headband that helps ensure a secure and comfortable fit for longer listening sessions. Thank you for preferring Sony! Best regards, -Ismael
- Pros mentioned:Fit, Sound quality
Comfortable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stays where they should and sound great! Great price too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kat99,
That's wonderful to hear! We are so glad that you're enjoying the sound and comfortable fit of your WH-CH720N headphones. Providing great quality at a great price is what we aim for, and we appreciate you sharing your positive feedback.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Clear and smooth sound. The cancelation noise is a blessing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NACIM!
Thanks so much for the review and for sharing your experience with us.
It is fantastic to know that you are finding the sound of the WH-CH720N so clear and smooth. We are so happy to hear that the noise canceling is making such a big difference for you!
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Good equipment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had headphones for almost a year now and they work perfectly they are drop proof and resistant and they work well with swesr
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisG,
We’re so glad to hear your WHCH720N headphones are still performing perfectly after a year! We appreciate you sharing how well they’ve held up to your daily use and workouts.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Very good for blocking any noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. It has cancel out a lot of noise so i can only hear my music in peace. The loudness is great and so is the basebost. Would recommend getting these if you like loud music and no noise from other people around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thanks for taking the time to share your awesome review of the WH-CH720N headphones!
We are really happy to hear that the noise-canceling is working so well for you, allowing you to enjoy your music in peace. It's fantastic to know you appreciate the great loudness and the bass boost too.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Budget friendly quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great low budget noise cancelling headphones. Comparable to the Bose Quiet comfort with regards to sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BParker,
We are honored to hear that you find the WHCH720N comparable to some of the most established names in the industry. Our goal was to pack high-end technology—like our Integrated Processor V1—into a lightweight design so that incredible noise cancellation and high-fidelity sound are accessible to everyone. Hearing that they hold their own in terms of both audio richness and silence is a testament to that effort.
Thank you for being a valued member of the Sony family.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have a good laid-back neutral sound, They also have a good comfortable feel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AGordo3, we are truly delighted to hear your feedback on the WH-CH720N headphones! It's great to know that you're appreciating their laid-back neutral sound and comfortable design. These features make them perfect for long listening sessions, ensuring you can enjoy your favorite music or podcasts with ease.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony noice canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i needed for my 9 hour flight to Europe. They worked just as advertised. Got them on sale for a good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VINNY,
We're thrilled your WH-CH720N headphones were the perfect, long-lasting companion for your 9-hour flight! It's great to know they performed exactly as advertised for your trip.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Good quality for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality for the price, made the purchase worth it. I was hesitant at first but I am so glad I made the purchase. I am a student and listen to several hours of lecture and audio and it lasts over a week before I have to charge it again. The noise cancelling is very effective in loud settings (coffee shops).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaitlinB,
You definitely made the right choice! We're glad to hear that your new headphones suits your needs and expectations. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good from sound quality to things it can do. They are fully flexible and the battery life is unrealll. I charge them maybe once or twice a week and they just keep going . I give them a 8.5/10 . I would like the noise canceling feature to cancel more noise but it’s not bad !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeddyT,
Thank you for sharing your honest feedback and we truly appreciate it. We are happy that you like the sound quality, battery life and other features of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco