Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ver confortable and sound is amazing. I really like the color pink.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeciliaV,
Thank you for choosing Sony!
We're truly heartened to learn that you’re enjoying the comfort and amazing sound of your WHCH720N headphones. It’s great to know the pink color adds that extra touch of style you love. Thank you for sharing your experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these primarily for their noise-cancelling feature. That worked great, and by itself warrants a five-star rating. The overall rating goes down a notch due to comfort. On the red-eye from San Diego to JFK these lost their fifth star somewhere over the Great Plains, or maybe even the Rockies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MartinW,
Thank you for choosing Sony!
We're elated to hear that the noise-cancelling feature of your WHCH720N headphones has made such a positive impact, especially during your travels. We also appreciate your honest feedback about comfort on long flights, as it helps us understand how we can continue improving the user experience. Your insights are invaluable, and we hope the excellent noise cancellation continues to enhance your journeys.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality, Weight
Awesome Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, light on my head and comfortable on my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaidRaidRaid, we're glad you like the sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Great for noise cancelling and comfort
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. I bought them for my 2 teenage daughters. They love the noise cancelling and the comdort of the cushiony ear pads. I would definitely recommend them. Im hoping they get me a pair for my birthday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieG, Good to know your investment is worth it. We're glad to know that both your teenage daughters are enjoying the noise cancellation and the comfort provided by the cushioned ear pads. Your recommendation speaks volumes, and hopefully, they'll return the favor with a pair for your birthday! Thank you for choosing Sony! -Jess
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them. Everything I wanted so that I can listen to my albums load without disturbing everyone else in the house, Was easy to connect because I had my kids hook them up for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuaneA,
It brings us great joy to hear that you are really liking your new headphones and that they are providing the perfect way to enjoy your favorite albums at any volume without disturbing your household.
We aim to make our technology accessible for everyone, and it is wonderful that your kids were able to help you get connected so quickly. The WH-CH720N is designed to deliver a rich, private listening experience, and we are thrilled that you can now immerse yourself in your music with both comfort and ease.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort
Awesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Works as described. Long battery life, durable, light and stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldE,
We truly appreciate you sharing your positive experience with the WH-CH720N.
We're delighted to hear they're delivering an outstanding performance, battery life, durability, lightness, and the best style!
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Comfort, Sound quality
Superb
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. I wore them on a flight for almost 8 hours. Sound quality is good noise cancelation is not completely silent but killed the majority of the sound level surrounding you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juju, it is very good to hear that you are enjoying the comfort and sound quality of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort
The best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I use them for everything. They are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YESENIAP!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you love your new WH-CH720N headphones. It’s awesome to know they’ve become your go-to pair for everything you do!
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones and definitely worth the price, comfortable on my ears and the sound is amazing when it comes through.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeonaC,
Thank you so much for your wonderful feedback on the WH-CH720N headphones. We're thrilled to hear that you find them comfortable and that you appreciate the amazing sound quality.
Thanks for choosing Sony!
Best regards,
- Stephanie
A blessing in disguise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my 8 year old granddaughter. At first, I was hesitant to purchase them as I thought this was more appropriate for a much older child or adult, however I am so glad I did. As it turns out, her parents are going through a separation which has been and will continue to be heartbreaking for her and her 5 year old brother. She puts these headphones on at night, in bed, so she can listen to classical, soothing music ( think Yo Ma Ma) in order to relax and fall asleep. This purchase was so much more than just another Xmas gift. It was a healthy coping strategy for a precious child whose whole world is being turned upside down. I am most grateful.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing this touching story, Nana06.
We are deeply moved to hear that the WH-CH720N headphones are providing your granddaughter with a sense of comfort and peace during such a difficult time. Knowing that our technology can offer a helpful coping strategy for her is incredibly meaningful to us.
We are so grateful you chose Sony to help support her. Our best wishes to you and your family.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Over the ear headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good battery life, noise cancellation works great, comfortable on my head and ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PatrickW,
Perfect! We're glad that you appreciate how good the battery life of our Sony WHCH720N as well as the noise cancelation feature and comfortability of the headphone. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great for travelling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is one of the best travel headsets on the market based on online reviews, but just the previous Gen. We flew overseas for an international flight and these were comfortable for the long 9-hour leg enough to sleep in. Wonderful sound cancelling. Also can flatten pretty easily.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wesome, IvanR! We are so glad to hear that you are happy with your new WH1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Craig
- Pros mentioned:Battery life, Sound quality
A steal for this price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've bought in recent years. Easy to carry and has great battery life. Spund quality is top notch considering the price and other headphones in the similar price range. Definitely my go to headphones in bus/subway due to its noises cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KshitijKajale, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones are one of the best headphones you have bought. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Sony headphone are great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy headphones. My boyfriend loves them. He uses them for video games and for personal use. These are more comfortable than beats in my opinion and sound quality is better!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AzeliaL, We're glad you and your boyfriend enjoy the headphones. Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and good sound quality. Filters out a lot of outside noise so it’s very nice.
I would recommend this to a friend - Pros mentioned:Sound quality
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped me pick these out was very educated on them. They have excellent sound quality. I would highly recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolL!
Thank you so much for the kind words and the recommendation!
It is fantastic to know that the sound quality of your WH-CH720N is hitting all the right notes for you.
Thanks for selecting Sony headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
Good deal
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item and good price. Good sound and the mic never falls
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AndresR!
We are so glad to hear that you’re enjoying the WH-CH720N! It’s great to know that the sound quality and price point met your expectations, and we’re especially happy to hear the mic is staying right where you need it during your calls.
Thank you for choosing Sony and for sharing your experience!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Great but too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return these because they were just a bit too big for my tiny head, even on the smallest setting. But overall they were quite good—great sound, good ANC, and the ANC works in both wired and wireless modes (which was imperative for me as I was using them for work). Love the color and they were very lightweight. Just too big width-wise for a very petite head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyE,
Thanks for commenting. While we are thrilled to know your satisfaction with the amazing sound quality, exceptional noise canceling feature, stylish color & light weight design, and superb performance of your WH-CH720N, we are really sorry if you had to return it due to its size.
We value you and your feedback, and we are hoping you will consider Sony again in your future purchase!
Sincerely,
Romeo
Sony Headphones Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are incredible. I use them everyday for personal use, live streaming, video production, and other daily tasks. I would recommend these to other people.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoahW,
We are thrilled to hear that your WH-CH720N headphones are proving to be incredible for everything from daily tasks to live streaming and video production! Thank you so much for your high recommendation and for sharing how seamlessly they fit into your everyday routine.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Work great while being outside.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, and I can be outside at the edge of my large property and still get the Bluetooth from our house wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hansen,
We are thrilled to hear that you're enjoying the great sound quality and the impressive Bluetooth range of your WH-CH720N headphones! It is wonderful to know they stay connected even from the edge of your property.
Thanks for choosing Sony.
Best regards,
Eliab