Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Easy to use, long battery life, okay sound cancel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Super easy to use and the battery lasts for quite a while. Good sound cancellation, could be better, but if you have them on snug it’s great. The blue is such a pretty color too! Love them, I’m getting my sister some too!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucik,
That's great! We're glad to hear that you love the noise canceling, easy to use functions and battery of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony and your continued support is greatly appreciated.
-David
Good decent phones for a walk outside
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality ! The noise canceling isn’t too much, it’s moderate. Audio call, from what others have said in the other call, the sound is underwhelming
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SusanaH,
Thank you for choosing Sony!
We’re excited to hear that you are enjoying the great quality of your WH-CH720N headphones! We appreciate your honest feedback about the moderate noise canceling and the call audio quality, and we apologize if the microphone performance hasn’t fully met your expectations. It’s wonderful to have customers like you who notice the finer details of sound, as your insights help us continue to improve. For a richer audio experience with enhanced microphone performance and deeper noise isolation, you might enjoy our WH-ULT900N or WH-1000XM5 models. Feel free to explore them here: https://electronics.sony.com/audio/headphones/c/all-headphones
Best regards,
-Fred
- Pros mentioned:Sound quality
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best. Excellent. Great Sound. They're excellent. A good size, great sound, impeccable audio, a great value, excellent service from Best Buy, perfect delivery without any problems. 100% recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JesusO,
Thank you for choosing Sony!
We're excited to hear that your WH-CH720N headphones are the best, offering impeccable audio and great sound! We're also glad you found them to be a good size and a great value, and that your experience with Best Buy's service and perfect delivery was so positive. Thank you for your 100% recommendation!
Best regards,
-Fred
- Pros mentioned:Fit
Sonny Head phones are in a class of their own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless and Exceeded expectation. Cozy fit and business professional design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyRey,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones offer a seamless experience with a cozy fit and a business professional design. Your thoughtful remarks encourage us to keep delivering products that combine comfort, style, and performance for your everyday use.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Smooth sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, they are very comfortable. Does not squeeze your head too hard.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Threw out AirPods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these! I used to use Apple AirPods but wasn’t wanting something with more noise canceling. These are so great for that, I threw out my AirPods and only use these now. Sometimes I don’t even listen to music and I’ll wear them for the comfort of minimizing noise around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katelynn,
Great! We are truly delighted that you loved our Sony WHCH720N, especially the noise canceling feature. You will not regret switching to Sony's headphone. Enjoy your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Never take them off my head
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable. Love the sound. Good value for the money
I would recommend this to a friend - Pros mentioned:Sound quality
Usee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headsets quickly connecting and good quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple easy to use, great sound. Reasonable priced Bluetooth headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AntonioC,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones offer simplicity and ease of use along with great sound quality at a reasonable price. Your feedback inspires us to continue delivering accessible and high-quality audio products that fit seamlessly into your lifestyle.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the performance of these headphones, which I purchased for travelling by plane. Noise canceling works very well and the sound quality is good, especially for the price. The battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveS, We are glad to hear that you are very happy with the performance of your new Sony headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Amazing Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear and crisp that you feel like your in a concert
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gymboi, Fantastic! We're thrilled you're enjoying the crisp and clear audio quality and immersive listening experience on your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Amazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Wonderful sound. Great clear sound that blocks out all of the other noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Higgy,
We couldn't be happier to hear that you are enjoying the wonderful sound quality and the effective noise cancellation of your WHCH720N headphones. It is great to know that they are providing you with the clear, immersive listening experience you deserve by blocking out the world around you.
Thank you for making Sony part of your listening experience!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great Sounding Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Very comfortable to wear on long flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, RobertB,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Love them so comfortable, loud, and cute
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them so comfortable, loud, and cute was easy to connect to my phone also
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Nice budget noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable with great sound. Noise canceling does the job nicely on flights.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are comfortable and lightweight. They sound great for the price. Set up was easy for iOS
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Headphone gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson seem to never take them off .i guess the quality and comfort meets his standard
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryR, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Premium headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality the sound is deep and rich....would definitely buy again!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StewartH,
We are thrilled to hear that you are enjoying the deep, rich sound quality of your WH-CH720N headphones! Knowing that you would definitely buy them again is the best compliment we could receive.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound performance, great features, and durable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JuniorF!
We’re happy to hear you’re enjoying the solid sound, features, and durability of your WH-CH720N. It’s great to know they’re checking all the boxes for you!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Good headphones for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using and losing earbuds, I decided to buy these headphones and I'm pretty happy with the sound quality and battery life. Also pretty good at noise cancelation, sometimes I don't notice someone walking into my living room behind me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UriasJD, We are glad to hear that you are pretty happy with your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent