Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great I’ve had a lot of sound cancelling headphones but these ones are great you wouldn’t need anything more than this so it’s perfect for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyF,
It is fantastic to know that you are finding these headphones to be such a great value, especially compared to other noise-canceling models you have owned.
We designed the WH-CH720N to bring our premium Dual Noise Sensor technology and Integrated Processor V1 to a more accessible price point, so it is wonderful to hear that you feel you have everything you need in this one package. Achieving that perfect balance of high-end silence and excellent audio quality is exactly what we aimed for, and we are glad that they are the right fit for your lifestyle.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Comfort
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves these headphones. She always has them on her head. Says they are so super comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelissaP,
We are so happy to hear that your daughter is loving her new headphones! Comfort is a top priority for us, and we're glad they’ve become her go-to pair.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great sound, but horrible microphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, great sound quality, not completely noise blocking but does the job with the volume loud enough. One thing I will say- the microphone is not good quality at all. Every time I want to hop on a call, I either have to set it to my MacBook microphone (if I can on zoom) or use another pair of headphones if I'm on FaceTime or something. If you will be calling a lot with these, I'd suggest finding another
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaH, thank you for taking the time to share your feedback. It's rewarding to hear that you love the sound quality and overall performance of your WH-CH720N headphones. We're sorry to hear about the issues you've experienced with the microphone quality during calls. We're always working to improve our products, and your comments are valuable in helping us do so. We will be sure to pass this feedback along to our product development team for future consideration. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Fit, Sound quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not only beautiful but they fit around my ears so well they never hurt no matter how long i have them on. The sound is great and the options and customizable settings make them all my own.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jessica, Great! Thanks for the positive feedback. We're extremely happy to hear that you like the sound quality and overall features of the headphones. These headphones are well built, robust and easy to wear for long periods. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great value headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to wear for extended time. Simple to operate, good noise cancellation and sound quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gray49, Fabulous! We're extremely pleased to hear that you are enjoying the comfortable fit, exceptional design, impressive noise canceling feature, and outstanding sound quality of your WHCH720N. Thank you so much for choosing Sony! Enjoy! - Romeo
- Pros mentioned:Fit, Sound quality
Alberto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and quality good brand and good and secure fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlbertoO,
Thank you for choosing Sony!
We're beyond pleased to hear that you’re enjoying the WHCH720N! It’s fantastic to know that you appreciate the sound quality and the secure fit. We're committed to delivering exceptional products to our customers, and we're thrilled that you are having such a positive experience with our brand.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the performance of these headphones, which I purchased for travelling by plane. Noise canceling works very well and the sound quality is good, especially for the price. The battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveS, We are glad to hear that you are very happy with the performance of your new Sony headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Good headphones for a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using and losing earbuds, I decided to buy these headphones and I'm pretty happy with the sound quality and battery life. Also pretty good at noise cancelation, sometimes I don't notice someone walking into my living room behind me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UriasJD, We are glad to hear that you are pretty happy with your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancellation works awesome and the speakers sound high quality and clear i love these for when i am mowing lawn
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LandonJ,
We are thrilled to hear that the noise cancellation and sound quality are working so well for you, even while mowing the lawn!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Teen son loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them. He says they're the best headphones he's had, and he's had several set of Beats headphones. He says they are very comfortable and he can hear better with them on than with them off with the noise cancelling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mom2tnt, Awesome! We are glad to hear that you are happy with your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best bang for buck on the market.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently my favorite over-ear headphones. I use them daily connected to my phone and PC simultaneously. As my daily driver these have handled music, movies, gaming and even short phone calls no problem. I prefer this budget pair over my higher-end Sony XM5 at more than double price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChazC, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
My niece loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, quality and easy to connect. Good for every day use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeylaB! We are immensely pleased to hear that you're finding the WH-CH720N to be a very good product.
We've focused on making those headphones deliver not only that great sound quality but also seamless, stable Bluetooth connectivity so they're ready to go whenever you are.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great noise cancellation for gym or work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and very durable for gym and anything you throw at it. Very comfortable to wear. For the price, you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, MGMG! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound qualityCons mentioned:Volume
Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earphones. I like them. The sound is good. If only they were a little louder though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioC,
We're so glad to hear you're enjoying the WHCH720N headphones! Their design, comfort and sound quality make them perfect. The Sound Connect app can improve your listening experience by tailoring sound preferences.
Thanks for choosing Sony!
-Aldair
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent headphones; they feel very well-made and are very ergonomic. I use them for the gym and other sports activities. The sound quality is good, and the noise cancellation works well. They offer great value for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisC!
We are pleased to learn that your WH-CH720N headphones are a great fit for your gym sessions and sports activities! It is wonderful to know that the build quality and comfort are working out so well for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, sound quality, and comfort. Purchased higher end to compare and this one won out.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product for my daughter's Christmas present she absolutely adore theme the sound quality is amazing as well as battery life and Bluetooth connectivity. Two thumbs up and a five star review for the Sony headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephL,
Very nice! We're glad to hear that your daughter likes the sound quality and battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality sound. Fit completely over my ears and are very comfortable. Especially happy because they were on sale. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TravelingGirl,
Perfect! We're thrilled that you are enjoying the sound quality, fit, and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Nice secure fit with all activities.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels very comfortable on the ears. Great sound !
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback, PATRICIAB! We're thrilled to hear that you find the WHCH720N very comfortable and that you're enjoying the great sound quality. Your satisfaction is our top priority, and it's wonderful to know that our headphones are meeting your expectations. If you have any other thoughts or wish to share more about your listening experience, we'd love to hear from you!
Thank you again for being part of the Sony family!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and great price and very comfortable buy one now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vantheman! We are thrilled to hear your positive feedback about the WH-CH720N headphones! It’s wonderful to know that you find it to be a great deal and very comfortable.
These headphones offer exceptional noise cancellation and up to 35 hours of battery life, ensuring you can enjoy your favorite music without interruption.
Thank you for choosing Sony!
Best regards,
Estefany