Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great, Quality Headphones for A Fair Price
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great headphones for the price. Very comfortable and the sound quality is great especially when adjusted to your listening preferences in the app.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Awesome.e sound quality at an affordable price!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones are a great value, especially if you can pick them up on sale. For the price you get amazing sound, decent ANC, and a super comfortable fit that you can wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoyValdez, That's awesome! We're glad you are enjoying your headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact how inexpensive this purchase was for the sound quality is worth it. I don’t need to turn it off - it will shut off automatically. Connecting to Bluetooth is a breeze and so far the battery life is solid (I don’t need to charge for 3 days continuous use) Although, I can’t keep it on for more than few hours but other than that great buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kate,
Thank you for sharing your great experience with us! We're glad we were able to give you a great deal. Nice to know you like the incredible sound, features, easy Bluetooth connection, and long battery life of your new headphones.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
- Pros mentioned:Sound quality
High value for cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are high-quality as compared to other products that are 4x as expensive!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jw99,
It brings us great joy to hear that your WH-CH720N headphones are delivering a premium experience that stands tall even against much higher-priced alternatives! We specifically engineered these to provide our flagship-grade Noise Canceling Processor V1 and exceptional sound quality in a lightweight design, so knowing you feel the immense value in your purchase is truly rewarding.
Thank you for choosing Sony to provide high-fidelity sound without compromise.
Best regards,
Dominick
- Pros mentioned:Sound quality
great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best sound for the money. would recommend to any one trying to figure out which one to start out with
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JarrodB,
Thank you for choosing Sony!
We're excited to hear that the WHCH720N headphones have impressed you with their sound quality and value. Your recommendation to others just starting out speaks volumes, and we're delighted to support your audio journey with a product that delivers great performance.
Best regards,
-Fred
- Pros mentioned:Comfort, Weight
Sony Headphones Excellence
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headset is light and fits comfortably. Extremely affordable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, SonyHeadsetExcellence,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Best ones for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super-comfy, to the point where I almost forget I'm wearing em. Sound is great. Got tired of the cheapo headphones I'd been buying always falling apart after a while; very happy with this investment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesmM,
Thank you so much for sharing your great experience with us! It's nice to hear that you are having a great time with the amazing sound quality and comfortable fit of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these based on excellent reviews I read and have not been disappointed. They have excellent sound quality and are very comfortable and lightweight to wear for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi andy055,
Very nice! We're glad to hear that you like the sound quality and design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Definitely recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bigger ears and these fit comfortably over them! They're very comfortable for working out and for studying. The noise cancelling is really nice, and the ambient sound is also nice since it still covers some background noise. The one thing I wish was that it folded into a case, but otherwise, everything is perfect about them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJM4,
Awesome! We're glad that you like the comfortable fit, Noise cancellation and Ambient sound mode of your new headphones.Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable and cancel noise, the battery life is also amazing I’ve had them last for 3 1/2 days straight without charging. My only issue is that they are a bit uncomfortable to wear while laying on my side, but otherwise perfect headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi c0nfuzzld, We're happy to hear that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Excelent device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this three months ago the quality is good, sound is also excellent and the most impressive is battery life I literally can uce them for all day and at the evening you will still have mo then 50% of battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Petro, We are glad to hear that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones work well and allow me to walk around the house while listening to something on the computer. They stay charged for quite a while so they hold the charge well. The only issue I have is that they make my ears sweat since the noise canceling option is a tight fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, mouse.
We are so pleased to hear that your WH-CH720N headphones work well and allow you to move freely around your home. It's also great to know that the battery longevity is meeting your needs. We designed this model to be a convenient and reliable option for everyday listening, and it's rewarding to know that they are working so well for you.
We also understand your concern about the fit and the issue with your ears getting warm. We apologize for any discomfort this has caused. We designed the earcups to provide a secure seal for effective noise canceling, and we appreciate your honest feedback. We will be sure to share this with our product development team as we are always looking for ways to improve the comfort of our products.
Thank you again for choosing Sony and for your valuable review.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good for music and the plane
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, remember speakers need 20 hours to be broken in. Once these headphones hit that mark, the sound increased noticeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3dit0ff!
Thanks for the awesome feedback! We are thrilled to hear that your WH-CH720N headphones are sounding even better after some use.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality, Weight
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is my first over the ear headphones and i loved it, ive been just using my jabra elites for a long time now and decide to get something else. Its comfortable, light weight and the sound quality is great. Would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yang, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Solid headphones for a good price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. They are comfortable on the head and don’t hurt your ears if you use them for a long period of time. I like the app that can help you adjust the sound, it’s very nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyK, Fabulous! We’re extremely pleased to hear that you're enjoying the outstanding sound quality, comfortable design, user-friendly companion app (Sony | Sound Connect), and overall performance of your WHCH720N headphones! Thank you for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Great product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, sounds amazing, noise canceling is amazing and feels robust. Comes with an app that has built in equalizer. Great product feels a little cheap and light but the sound quality must have been where all the budget went, its great!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Enva,
We're delighted to hear how much you love the performance of the WH-CH720N headphones! We engineered them to deliver fantastic sound quality and powerful noise cancellation in a lightweight and comfortable design, which is perfect for extended listening. We're glad you're also taking advantage of the built-in equalizer in the app to customize your audio experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Great Budget Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great quality for 150 bucks. Noise cancelation is pretty decent. Good enough to drown out loud music or traffic. The speakers in the headphones kind of go into the ear, so you need to put the headphones on correctly. Very comfortable, though. 9/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elijah,
Thank you for the 5-star rating! We're glad you like the quality, noise cancellation, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work as stated. They fit very comfortably and the sound is very clear. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoraV, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sound, quality and comfortable fit on ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FrediB,
Thank you for choosing Sony!
It's rewarding to hear that your WH-CH720N headphones are delivering a great experience! We're happy to know you're enjoying their sound quality and comfortable fit. Thanks for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Goated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not going to lie. I honestly thought this was going to be like all the other headphones, but I cant see my self with any other headphones. The battery life is crazy the sound is wild I love them. The only thing is that I wish they had more colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Armando, we're glad you love the battery and sound quality of our product. We appreciate you feedback regarding the color variants of your SONY unit. Unfortunately, this WHCH720N only comes with Black and White color variants.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! ~Earl