Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Best budget headphones for an autistic person
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am autistic and i wear glasses. I needed some over the ear headphones that didnt put to much preasure on my head or my glasses. Ive had a hard time finding a comfortable pair and these are by far the best ive tried. They are so light they feel like i have nothing on and they dont put preassure where it causes pain. The noise canceling isnt the greatest but for the price its pretty good. I love these headphone and will purchase from sony again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaggieM,
That's very nice to hear! We're happy that you like the comfortable design, noise canceling, and price point of the headphones. Thank you for supporting Sony and your continued support is greatly appreciated. Have a great day!
-David
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the money. Sound quality is excellent and the battery life means more time out of the charger. Out of all of the headphones I looked at this was the best bang for the buck!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrisD, Thanks for the positive feedback! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality, Weight
Overall great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good for the price point. Still wish it was as solidly built as the WH CH700Ns. But the lighter weight makes it great for long periods and travel.
I would recommend this to a friend Reliable connection to TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traded in the pair of Sennheisers that wouldn't stay connected to my TV for these and they work like a breeze! I power them on and they automatically take over the sound from my LG TV, and vice versa when I turn them off! The sound quality is good but not great, the other ones sounded better, but I need a reliable connection for late night TV watching!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
Thanks for sharing your experience with us! We're glad to hear that the WH-CH720N headphones are providing you with a reliable and seamless connection for your late-night viewing. We designed them with ease of use in mind, so it's great to know that the automatic connection with your TV is working so well for you.
We appreciate your feedback regarding the sound quality. While we strive to offer a great audio experience across all of our products, we understand that everyone's preferences are unique. We'll certainly pass your comments along to our development team.
Thanks for choosing Sony, have a pleasant evening!
DiegoV
- Pros mentioned:Sound quality
Solid earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are everything I wanted from them. I wear them on walks and listen to podcasts, to bed and listen to a sleeping meditation, wherever whenever I need them. Sound is great but I'm not a sound expert. I'll buy them again because they do the work, I abuse them mildly and they are holding up like easy peasy, and they were a great price.
I would recommend this to a friend - Pros mentioned:Sound quality
Usee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headsets quickly connecting and good quality.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great Sounding Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Very comfortable to wear on long flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, RobertB,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at al!
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Sound quality
Good connection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp sound connects to Samsung Frame TV easily. Good for listening to music as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BonnieL, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a roommate in a house with others. I needed these so I could watch my TV as loud as I like and not bother anyone. They do exactly that. Great sound, and comfort. Easy to link up with my TV as well. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasM, we're glad you like the ease of setup, sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Comfort
Sony headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable on the ears, noise canceling, and long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LadyT,
Thank you so much for sharing your experience with the WH-CH720N headphones! We're thrilled to hear that you're enjoying their comfort, impressive noise-canceling capabilities, and extended battery life.
Thanks for choosing Sony!
Best regards,
- Stephanie
GREAT!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are actually amazing :) they cancel absolutely everything and the sound is really clear and super high quality, I really love that the charge lasts a really long time too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Monica,
Thank you for choosing Sony!
We're honored to hear that you’re enjoying the WHCH720N headphones, especially their excellent noise cancellation, clear sound quality, and long battery life. Your appreciation of these features truly motivates us to continue delivering products that enrich your listening experience. If you’re interested in exploring even more advanced options, we invite you to check out our latest models like the WH-1000XM5 or WH-1000XM4 for enhanced features and performance. You can find them here: https://electronics.sony.com/
Best regards,
-Fred
- Pros mentioned:Battery life
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bluetooth setup was easy. It has an impressive battery life before recharge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdewaleF,
We are pleased to learn that your WH-CH720N headphones are proving to be such a reliable companion for your daily listening! We designed these to be our lightest overhead wireless noise-canceling headphones yet, ensuring that "easy" setup leads directly into hours of effortless comfort. We are also glad the Bluetooth 5.2 integration made your initial setup seamless, allowing you to dive straight into the high-quality sound provided by our Integrated Processor V1.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Battery life, Sound quality
perfect sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound is great and has a wonderful battery life. I love these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenF, thank you so much for your positive review! We’re thrilled to hear that you love the WH-CH720N headphones. We designed them with high-quality sound and long battery life to enhance your listening experience, and we’re glad to know they meet your expectations. Enjoy your music and thanks for choosing Sony!
Gus
- Pros mentioned:Comfort, Sound quality, Weight
Decent quality for 1st pair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the lightness of them but wish the noise cancellation was better. I don't feel that they really do much in that department. Sound quality is great and so far no pain around my ears or on my head while wearing them for longer periods.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Overall good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound! Light weight. Just feels a little flimsy
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, user431040.
We are so pleased to hear that you are happy with the sound and the lightweight design of your WH-CH720N headphones. We engineered this model to be comfortable for long listening sessions, and it's rewarding to know that we succeeded.
We also appreciate your honest comment about the feel of the headphones. We designed them to be lightweight and portable, and we apologize if they did not meet your expectations for durability. Your feedback is valuable, and we will be sure to share it with our product development team as we are always looking for ways to improve the quality and feel of our products.
Thank you again for being a Sony customer and for your valuable review.
Best regards, Gus, Sony Social Media Team
Clear sound. Long battery life.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price these have great sound and last a long time on battery life. Considering buying 2.
I would recommend this to a friend- Pros mentioned:Sound quality
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony wireless headphones with noise cancellation was a perfect Christmas gift and the person who received them was very pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorA,
We are so happy to hear that the WH-CH720N headphones made for a perfect Christmas gift! It is wonderful to know that the recipient is pleased with the noise cancellation and the overall experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Good Basic Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Easy to connect. Good Sound. Recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, David,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Fit, Sound quality
Wife loves them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these headphones. No problem's at all and they fit well. The sound quality is great. Bought for the noise cancelling for a really long plane ride and it was better than expected. Good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colludium, We are glad to hear that your wife loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Comfort
Pretty good headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them they are really comfortable and the battery life is endless amazing for gym the only problem ai has is that sometimes my ears hurt by using them to much but that doesn’t happened all the time so it’s ok
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Memyself,
Thank you for the 5-star rating and we're glad to hear that you love the comfortable design and battery life of the headphones. Take note that if you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David