Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the clarity and the fit on my grandsons heads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EllenJ,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones offer great clarity and a comfortable fit for your grandsons. It’s wonderful to know they’re enjoying the experience.
Best regards,
-Fred
HEADPHONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A GREAT HEADPHONE ESPECIALLY THE SOUND QUALITY...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Curtand,
We are immensely pleased to hear that you are enjoying your WH-CH720N headphones, particularly the sound quality! We aim to provide an immersive audio performance with every pair, and it is fantastic to see that these are delivering a great experience for you.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product for the price. Battery life is great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome review, VVasavi!
We are so glad to hear that you are enjoying your WH-CH720N headphones! We designed this model to deliver premium features like noise canceling and exceptional battery life at an accessible price point, so it’s wonderful to know we hit the mark for you.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're comfortable to wear and good sound quality especially for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ICY01,
Awesome! We are happy you like the comfortable fit and great sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
work really well :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use Android device(s) and bought these headphones just before a trip abroad. They cut out the sound of the airplane and I was able to nap with these on. I could also hear my videos really well. This is my first pair of noise cancelling headphones and I would totally recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Summer, Thank you for purchasing the Sony WHCH720N! We're thrilled to hear you like the excellent noise cancellation, sound clarity, and overall features of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! -Sam
Sounds great and easily connects to Bluetooth.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great and easily connects to Bluetooth. I even bought another pair for my wife!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertN, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
Great nose canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Awesome nose canceling. Dose take a like program and syncing to use all feature with I phone. Overall excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
That's fantastic to hear! We're thrilled you're enjoying the good sound quality and awesome noise canceling of your WH-CH720N headphones. We appreciate your feedback on the initial setup with the iPhone features. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Made a great gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for my dad who loves to listen to podcasts and YouTube videos and he couldn't be any happier with these headphones! The noise cancellation effect is great and great for traveling, highly recommend it!
I would recommend this to a friendBrand response from SonyListens
Posted .That's fabulous, Theresa! We are thrilled to know that you find our WHCH720N perfect as a gift! Also, we are pleased to hear that your dad is happy with the exceptional noise canceling feature and superb performance of these headphones. Thank you very much for recommending our WHCH720N and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and great noise cancelling feature. I wear daily at the gym, and my gym plays the worst music, and it’s very loud. These headphones cancel out their horrible music so I can listen to what I like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fetzer,
Awesome!Glad to hear you are enjoying your WHCH720N headphones while working out. Your satisfaction with the incredible sound quality and noise canceling features are greatly appreciated. Thanks for choosing Sony! - Kris
sony speaker wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good quality regarding the price . The bluetooth range is high.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SinaG!
Thank you so much for your feedback on the WH-CH720N. It is fantastic to know you appreciate the quality and the impressive Bluetooth range.
Just to highlight, the WH-CH720N also offers active noise cancellation, comfortable ear cushions for extended use, and up to 35 hours of battery life to keep you connected and immersed in your music all day long.
We appreciate you choosing Sony!
Best regards,
Estefany
New Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, battery lasts for days, very comfortable to wear all the time, and not heavy at all. I just wished it came with a case to put them since they feel so light and easily breakable. Some sound may also leak at very high volumes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GMora, thanks for the fantastic review of your WH-CH720N headphones!
We're thrilled to hear how much you love your headphones – it's great that the battery life and comfort are standing out! We understand your feedback about wishing for a case and the concern about them feeling easily breakable due to their lightweight design. While they don't come with a hard case, their durable build is designed for everyday use.
Regarding sound leakage at high volumes, this can sometimes happen with over-ear headphones, please try testing with the sound adjustments on the Sony Connect App to avoid this to happen again. You can also refer to this article: ''What is Noise-Cancellation and what can I expect?'' [https://www.sony.com/electronics/support/articles/00203389?utm_source=glean]
Thanks for choosing Sony!
Sincerely,
Jenn.
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a gift for my aunt. She really appreciates them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the lovely feedback, Hudson!
We are so pleased to hear that your aunt is really appreciating the WH-CH720N headphones you gifted her! We hope they bring her many hours of enjoyment.
Thank you for choosing Sony as a thoughtful gift!
Best regards, Gus, Sony Social Media Team
Sony WH-CH720N
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound Wish ear pads were a little bigger Another great Sony product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesG!
Thanks so much for your feedback.
It is most rewarding to hear that you are liking the sound of your new WH-CH720N headphones! We really appreciate your honest note about the ear pads; hearing what our customers think helps us as we design future products.
We're glad you chose Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great quality for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not be disappointed with these head phones. They have amazing sound and noise canceling capabilities. Bought these as a Christmas present for my daughter and she loves the blue color as well. Would highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristineK,
We appreciate the 5-star rating and we're happy to hear that you like the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Good upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the other version of this and after it broke I decided it was time for an upgrade. Sound quality it’s typical of Sony which rarely disappoints. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BaldurS,
We're really happy to hear that you decided to upgrade to your Sony headphones and that the sound quality continues to impress—thank you so much for your fantastic 5-star review! Delivering dependable audio performance is something we always strive for with the WH-CH720N, and it's great to know you're loving your experience.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
Definitely helps with the noise
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were really comfy & didn’t not hurt my ears while wearing them for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jcardenas,
Thank you for your 5-star review! We are immensely pleased to hear that the Sony WH-CH720N headphones were really comfortable and did not hurt your ears, even during long periods of use. Comfort is a top priority in our design process.
Thank you for choosing Sony, and enjoy the great sound!
Regards,
Dominick
Amazing sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation works amazing when i work in a office with lots of people around. I can’t hear a word of what people are saying around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamV,
Thank you for choosing Sony!
We're honored to hear that the noise cancellation on your WHCH720N is working amazingly well in your busy office. It brings us great joy to know it helps you focus by blocking out surrounding conversations. Thank you for sharing!
Best regards,
-Fred
This thing is great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product I've ever bought I think. It has good noise cancellation for the price, and it's has incredible durability and longevity. As of right now, I'm closing in on 6,400 listening hours on the app. These headphones have been through all of it with me, and I'm sad at the thought I'll have to let them go someday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaden, thank you so much for your wonderful 5-star review! We're thrilled to hear that the Sony - WHCH720N headphones, have provided you with such great noise cancellation and durability over the years. It's amazing to hear how much they've accompanied you on your listening journey! We're sad to see them go someday too, but we're glad they've served you well. Enjoy your future adventures with them! Thanks for choosing Sony. Regards, - Dominick
- Pros mentioned:Sound quality
Good headphones for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job for the money. It ain't so great as the premium ones. But it have a good audio and mic quality. Build is not soo stiff enough but it can withstand the regular usage. Initially had the problem for connectivity but uninstalling the sony headphone app fixed the issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gokul,
Thank you for the 5-star rating! We're glad to hear your investment with your new headphones is worth it. Nice to know you like the sound and mic quality of the unit. We're sorry if you experienced connectivity issues and glad to know it was resolved after uninstalling the app.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, easy to use, makes podcast easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabatundeA,
We're thrilled to hear you find the WHCH720N headphones amazing and easy to use, especially for listening to podcasts!
Thanks for choosing Sony.
Best regards, Eliab