Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 6533162
Customer reviews
Rating 4.6 out of 5 stars with 2871 reviews
(2,871 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Best Ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear sound,it almost sounds like your in the studio, or there live!!! Can hear everything(horns, base drum, background). Extremely lightweight!!!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1musicnut,
Perfect! We're thrilled that you are enjoying the sound quality and design of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent sound i recomend 100 % and absolutely purchasing in best buy its always a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierS,
Thank you for your feedback! We are delighted to hear you’re loving the sound of the WH-CH720N.
These headphones offer great audio quality, reliable noise cancellation and a comfortable fit for everyday use.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the money. Sound quality is excellent and the battery life means more time out of the charger. Out of all of the headphones I looked at this was the best bang for the buck!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrisD, Thanks for the positive feedback! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this product because it has very good quality and good it also has good sounds, and it is very comfortable to use. Finally, the sound quality is very good and it also has very good material. I recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goodnice,
Fantastic! We're thrilled to hear your enjoyable experience with the amazing sound, build quality, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Love love love these headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones! Cute color and super comfy for all day use. Can’t live without them now!!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Nicole!
We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It is wonderful to know that you appreciate the cute color and find them super comfy for all-day use.
We are so glad they have become something you "can't live without" now!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. The sound is great and cancel any outside noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User651014,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones are delivering great sound quality and effectively canceling outside noise. It’s wonderful to know they are enhancing your listening experience and helping you enjoy your audio without distractions.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always make great products, these truly last all day with just one charge and they sound amazing
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, Cjayy! We're glad you are enjoying your Sony wireless headphones. Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Sony whch720n
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. Haven’t had a chance to use much. First time using over ear, happy with on ear in past. Will hopefully get used to.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality headphones. Worth buying for daily use.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, SpencerG!
We’re glad to hear that you find the WH-CH720N to be high quality and perfect for your daily use. Providing comfort and performance for everyday listening is exactly what we aim for.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Great headphones! 4 out of 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, connects great and comfy on the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillP, We appreciate the positive rating! Good to hear you like the overall quality, easy Bluetooth pairing, and comfortable fit of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Budget Friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones if you’re on a budget!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bivi,
We are happy to hear that the WHCH720N is delivering the noise-canceling performance you need while staying within your budget. We appreciate you sharing your experience!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony Headphone WH-CH720N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertoM, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought them for my boyfriend early this year and he loved them! We took a trip to Mexico and he lost them on the plane :( He was super bummed because they were his favorite headphones. I rebought them and he was so excited to have them back! The noise cancellation and sound control app (for vocals and instruments) is a plus since he is constantly surrounded by loud noise at work. If you want to purchase good quality headphones without breaking the bank, I would definitely recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeronicaG, Thanks for the 5-star rating! Loosing your essentials on a trip could be very upsetting, and we're happy to hear that you bought another pair. We truly appreciate your feedback regarding the noise canceling feature and the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect budget headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones themselves were great! Good build quality and great sound for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, AdamD!
We are delighted to hear that you found the WH-CH720N headphones to be great! It's rewarding to know that you appreciate the good build quality and the great sound for the price point. We aim to deliver excellent value and performance.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work good and sound really nice and the noice canceling is not the best but works in many cases
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dante,
We are very glad to hear that you are enjoying the nice sound quality of your new headphones! While we understand your feedback regarding the noise canceling, we are happy it is working well for you in many situations. We also wanted to highlight that these headphones feature a remarkably lightweight design, making them ideal for long periods of comfortable listening without fatigue.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio for beginner audiophile. Very comfortable and no issues with bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonos, We're truly delighted to hear these headphones are a fantastic choice for someone stepping into the world of audiophilia, offering both comfort and reliable Bluetooth connectivity. Appreciate you sharing your amazing experience and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones I have used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio and noise cancelation had no problem setting up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaC,
We are thrilled to hear that you are having such a positive experience with the audio quality and noise cancellation of your new headphones, and that the setup process was a breeze.
The WH-CH720N is designed to provide a premium listening experience, featuring our Integrated Processor V1 for incredible sound detail and a lightweight, ergonomic design that ensures comfort even during your longest listening sessions.
Thank you for choosing Sony to enhance your listening experience!
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase Love the sound, color and design
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PurityN,
Thank you for choosing Sony!
We’re elated to hear that you appreciate the sound, color, and design of the WH-CH720N headphones. Your positive comments inspire us to continue delivering products that blend quality audio with stylish aesthetics. Knowing that these elements resonate with you truly encourages our team.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a roommate in a house with others. I needed these so I could watch my TV as loud as I like and not bother anyone. They do exactly that. Great sound, and comfort. Easy to link up with my TV as well. Would recommend.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasM, we're glad you like the ease of setup, sound quality and comfort of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Awesome Headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! They are very comfortable and have great sound quality. I have a big head and struggle with over the ear headphones, but these fit great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zach, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig















