Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headphones Rock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and high quality with clear sound. Easy set up and absolutely love them.
I would recommend this to a friend - Pros mentioned:Sound quality
One up from ear buds…?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughters and they’ve not stopped using them since the day they got them. They’ve both had AirPods but this seems to be their preferred goto for headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi elStrockito,
Thi is definitely a great gift for your daughter! We're happy to hear that she likes her WHCH720N headphones. Thanks for purchasing Sony! - Kris
Great value. Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I can actually turn them up and jam tunes if I want to. Fit is very comfortable. Easy to use and connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimboe66!
It is truly wonderful to know that you're experiencing great sound and comfort with your WH-CH720N headphones.
We designed them with features like excellent noise canceling to block out distractions and a long-lasting battery so you can keep the music going all day long.
Thanks so much for choosing Sony!
Best regards,
Estefany
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, I would recommend these to anyone who works outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Huntrrr!
We are so pleased to hear that you are enjoying the great quality of your WH-CH720N headphones!
Your recommendation to anyone who works outside is especially valuable, as it highlights the comfort, durability, and reliable performance of these headphones for use in dynamic environments.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality with excellent sound proofing. Nice fit for large head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleH,
We are pleased to hear that the noise-canceling performance and the fit of the WHCH720N are meeting your needs. It is great to know they are providing a comfortable experience for you.
Thanks for choosing Sony.
Best regards,
Eliab
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. I bought them for my son on the autism spectrum.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
We are excited to hear about your experience with the Sony WH-CH720N headphones! We are thrilled that you found both the sound quality and the comfort level to be great. Thank you so much for sharing your feedback and for choosing Sony!
Regards,
Dominick
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is Great product works wonderfully was easy to get
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Thomas,
Thank you for choosing Sony!
We’re honored to hear that the WHCH720N headphones are performing exceptionally well and that your purchase process was seamless. Your feedback is truly appreciated, and we’re grateful for the opportunity to serve you.
Best regards,
-Fred
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earphones. They cancel out outside noise, comfortable for everyday, traveling. Have a bit of a struggle when working out but still enjoy using them for the gym. Battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaM,
That's wonderful to hear! We're absolutely thrilled you're loving your Sony WH-CH720N Wireless Noise-Cancelling Headphones.
It sounds like they're really delivering on what matters most: excellent noise cancellation for peace and quiet, comfort for extended use, and fantastic battery life that keeps up with your busy schedule. We appreciate your honest feedback about using them for workouts; it's helpful for us to know.
Thanks for choosing Sony, have a fantastic day!
DiegoV
- Pros mentioned:Sound quality
Head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Perfect sound. Really enjoying it Definitely recommend it
I would recommend this to a friend Would Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so good i bought my sister a pair,, enjoy them most at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamelaC!
It brings us great joy to hear that you love your WH-CH720N headphones so much you bought a pair for your sister, and that they are your go-to at the gym.
Thank you for choosing Sony!
Best regards,
Estefany
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these heads phones had them for a while now and theyve been working great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JACD,
That's wonderful to hear! We are delighted that you are enjoying the performance and features of your WH-CH720N Wireless Noise Canceling Headphones.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great for the price.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for the price. For a wireless headphones, the sound quality is the best.
I would recommend this to a friend Best of the. Best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got to say, this over-ear headset is the real deal. It's like a symphony of excellence for your ears. First off, noise cancellation is top-notch; it's like stepping into a quiet oasis even in the midst of a storm. Five stars for that, no doubt.Now, let's talk sound quality. I'm a big fan of music, and this headset delivers a rich, immersive audio experience. Crisp highs, deep lows, and everything in between – it's like being in the front row at a concert. Five stars again!And when it comes to wearing comfort, they've nailed it. These headphones are so cushy, it's like a cloud hugging your head. You can wear them for hours without feeling a hint of discomfort. Yep, five stars for wearing comfort as well.Honestly, this headset is a triple threat – noise cancellation, sound quality, and comfort all in one package.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BalajiS,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are very pleased to hear your satisfaction with the amazing sound quality, comfortable fit, noise canceling features and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent, and my teenage child absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing this wonderful feedback!
We are delighted to hear that the WH-CH720N headphones are excellent and that your teenage child absolutely loves them!
It's rewarding to know that the combination of comfort, sound quality, and features resonates so well with younger users.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Ok for the price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok I expected better quality from Sony battery life is ok not great. For the price good deal.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Marty!
Thank you for sharing your honest feedback with us. We are very glad to hear you find the WH-CH720N a good deal overall.
To improve the sound, you might want to explore adjusting the equalizer settings on your device or Sony | Sound Connect app to better suit your preferences. Also, ensuring your headphones have the latest firmware update can help optimize performance.
Thanks for choosing Sony and for your feedback.
Best regards,
Estefany
- Pros mentioned:Battery life
I would recommend it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the blue one on deal. It worth the money. Everything was good. It is partially foldable and runs for long long time on a single charge. Only down side is it does not feel that costly as i hold it
I would recommend this to a friend - Pros mentioned:Weight
Good headphones, no issues so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son after his previous headphones (710 model) cracked (still usable - with a tape holding in place). The new headphones seem better constructed and lighter. So far no issues. Like the color...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi slg1,
Thank you for the continued trust you have put in our brand! We're sorry to hear what happened on your son's previous headphones. We really appreciate that you purchased another pair of Sony headphones for him. Glad to hear you like the quality, lightweight, and color of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great for working out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with eliminating background noise while at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, ZachW!
We are delighted to hear that your WH-CH720N headphones are working well for you!
It's fantastic that you are successfully eliminating background noise while at the gym, confirming the effectiveness of our Active Noise Cancellation feature in a demanding environment. We hope this helps you focus entirely on your workout.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Value for money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Value for money, it has gone beyond my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Innocent!
Thanks for sharing your thoughts on the WH-CH720N headphones.
It is most rewarding to hear that you feel they offer great value for money and have gone beyond what you expected!
We designed these to be a perfect blend of performance and comfort, packing in Digital Noise Cancelling and an impressive battery life (up to 35 hours with NC on) into a super lightweight design.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Great value, low price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality of sound, lightweight and good connectivity..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IanG,
We are pleased to learn you gave the Sony WH-CH720N headphones a five-star rating!
It's wonderful to hear that you are enjoying the great quality of sound, lightweight design, and good connectivity. We strive to make our headphones highly functional and comfortable, and your positive comments confirm this.
Thank you for choosing Sony!
Regards,
Dominick