Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super comfortable and lightweight. The sound is amazing . Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anama79,
Thank you so much for an amazing review and recommendation! We're delighted to hear your enjoyable experience with the superb sound quality, comfortable fit and lightweight of your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Fit, Sound quality
Good purchase for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly really good overall & great sound quality . Used for the gym & stayed on good for the most part . Sadly got stolen but still 5/5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyB,
That's great! We're glad to hear that you like the sound quality of the headphones. It is unfortunate that your headphones got stolen. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and the 360 sound is amazing! I’d definitely recommend these for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkS, Thanks for sharing your experience. We are happy that you like the 360 Reality Audio feature of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort
Works well, priced well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable, priced well and simply do the job. My Windows update knocked it off connection once, but I had no further issues. Well pleased.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, super solid noise cancellation and great sound quality. Not to mention the battery lasts forever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JarenK, We are glad that you like the super solid noise cancellation feature and sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Good bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, blocks about %96 of outside sound. Battery works pretty decent for moderate use. Stays connected when device is the other room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarshallU,
That's great! We're glad that you are pleased with the noise canceling ability, battery life and connectivity range of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the wonderful review and for choosing Sony! - Marco
- Pros mentioned:Sound quality
Bought for the flight, glad I did
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought initially to use on vacation flights (5 hours each way). Noise cancelling was pivotal in being able to watch videos off iPad, and sleep (especially on returning red-eye flight). Very happy with the purchase
I would recommend this to a friend - Pros mentioned:Sound quality
Great for work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound and cancels out all the noise. Sound better then the beats I had before them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphoneguy,
It's truly wonderful to hear that you're enjoying the great sound and powerful noise cancelling of your Sony headphones. Thank you for your fantastic 5-star review and for sharing how they sound even better than the ones you had before—performance like that is what we strive for! The ability of your Sony headphones to block out distractions and deliver immersive audio truly sets them apart.
Thank you for choosing Sony—wishing you an amazing day!
DiegoV.
- Pros mentioned:Sound quality
Good price/performance ratio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale, and very happy for what I use it for: noise-cancelling audio. The only criticism is the microphone, as it comes out on the low side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Marvin,
Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! We are glad to hear you are taking advantage of the great noise cancelling as well. Thanks for the feedback towards the microphone, as that is something we can definitely take advice for future references!
Thanks for choosing Sony, have an amazing day!
-DiegoV
So far so good. Got them on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using them for middle school and they work well. Connect to laptop easily. Bought on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deekk! It is most rewarding to hear that your WH-CH720N headphones are working out so well for you at middle school and connecting to your laptop with no problem. We're so glad you've found them to be a great fit!
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
My girfriend loves them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend wanted over the ear headphones with soft cushions and noise cancelation and she has been very happy and with no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Matt,
Thank you for choosing Sony!
It’s fantastic to know that the WHCH720N headphones are bringing your girlfriend both comfort with their soft cushions and true happiness with their noise cancelation. Hearing positive feedback like yours motivates us to keep delivering audio experiences you can rely on. We hope she continues to enjoy her headphones to the fullest!
Best regards,
-Fred
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for teenage girl. She loves and wears them daily for workouts. No need to spend 3-5x more, these are great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jenn!
We are so happy to hear that your daughter is loving her WH-CH720N and making them a part of her daily workout routine! It is great to know that the comfort and performance are hitting the mark, especially since we designed these to be lightweight enough for long sessions. We truly appreciate the shout-out regarding the value, as we strive to deliver that premium Sony sound and noise canceling at a price that makes sense.
Thank you for choosing Sony for such a great gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Best headphones ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really amazing. Very firm on the ears. If you charge it for just a few minutes, will literally last for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PEeep,
Awesome! It's wonderful to hear that you are having a great time with your new Sony headphones. We really appreciate that you like the comfortable fit, fast charging, and long battery life of the unit. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Excellent headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and you can use it on your PS5 and take advantage of 3D spatial sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennyB,
Thank you for choosing Sony!
We're excited to hear that you appreciate the great sound quality of the WHCH720N headphones and that you're able to enjoy the 3D spatial sound feature on your PS5. It's wonderful to know the headphones are enhancing your gaming experience! Thank you for sharing your positive feedback.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great quality & affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teen loves it - noise cancel makes me mad because he really act like he can’t hear me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DesGJ,
We're glad to hear that your teen is enjoying the WH-CH720N headphones and that the noise canceling is working a little too well. It sounds like a common experience for many parents. We appreciate you sharing your feedback with us!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Very good sound. ANC very effective. Kinda tricky getting them to synch w treadmills at gym. Good value for a lower-end set of cans.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobM, Thanks for the feedback, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Fit
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, nice fit, comfortable and good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josel, thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Straight Fire!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THESE! This headphones have helped me tune out the noises office I work in.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your great feedback, BrittanyP!
We are delighted to hear that you love your WH-CH720N headphones and that they are successfully helping you tune out the noise in your office. That sense of quiet focus is exactly what we aim for with our Digital Noise Cancelling technology!
We're glad we could help make your workday more peaceful.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I first purchased a set for my daughter. She uses them all the time. I got my pair and use them all the time. Listening to music, working outside. Very pleased with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeelyJo!
We feel privileged to know that the WH-CH720N headphones have become a favorite for both you and your daughter. It’s great to hear that they are keeping up with you, whether you're relaxing with music or working outdoors.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Perfect Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone have great sound and battery life. Owned a pair of Beats prior to purchasing these Sony’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice, JermaineJ! We are so delighted to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl