Customer Ratings & Reviews

Thank you for the fantastic review, Nicole!

We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It is wonderful to know that you appreciate the cute color and find them super comfy for all-day use.

We are so glad they have become something you "can't live without" now!

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello PeaceMaker,

Thanks for sharing your 5-star review! We're glad to hear you're enjoying the incredible sound quality of your WH-CH720N headphones. It's great to know they're delivering on what they were designed for.

We're sorry to hear about the discomfort you're experiencing when wearing them for long periods with your glasses. We appreciate you taking the time to provide this feedback, as it's valuable for us to hear from our customers. We will make sure to take in consideration for future references.

Thanks for choosing Sony, keep enjoying the extraordinary sound quality and have a great day!
DiegoV

Hi Tony, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony! ~Earl

Hi RobinH,

We are honored to hear that the WHCH720N is providing the volume and clarity needed for your family member to enjoy their favorite shows. It is wonderful to know that our headphones offered the perfect solution for his specific listening needs and that you were able to secure them at such a great value.

Thank you for choosing Sony!

Regards,
Dominick

Thank you for the wonderful feedback, Mimi!

We are so glad to hear the WH-CH720N hit the perfect sweet spot for you! Trying to find a solid pair of headphones for travel without breaking the bank can be a challenge, so it's awesome that these fit the bill perfectly for your upcoming trip. They are lightweight enough to stay comfortable for hours, and that noise cancellation should help tune out the cabin noise nicely.

Have a fantastic and peaceful flight, and thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hi WilliamJ,

We are thrilled that your stepson loves his new WH-CH720N headphones! By using our Integrated Processor V1 and Dual Noise Sensor technology, we designed these to be our lightest overhead noise-canceling headphones for all-day comfort.

Thanks for choosing Sony.

Best regards,

Eliab

Hi EricB, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin

Hi there,

We're so glad to hear your daughter is happy with her new headphones and that the noise canceling is making a difference!

Thanks for choosing Sony.

Best regards,
Eliab

Hi AdamV,

Thank you for choosing Sony!

We're honored to hear that the noise cancellation on your WHCH720N is working amazingly well in your busy office. It brings us great joy to know it helps you focus by blocking out surrounding conversations. Thank you for sharing!

Best regards,
-Fred

Hi AmyB,

That's great! We're glad to hear that you like the sound quality of the headphones. It is unfortunate that your headphones got stolen. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

-David

Hi Charger, You chose the best for your grandson and we are glad that he like the sound quality of his new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent

Hi MarshallU,
That's great! We're glad that you are pleased with the noise canceling ability, battery life and connectivity range of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the wonderful review and for choosing Sony! - Marco

Hi EliR,

It brings us great joy to hear that your headphones are working so well for you! We are especially glad that the long-lasting battery life is making your listening experience more convenient by letting you go days without needing a charge.

Thank you for trusting Sony.

Best regards,
Dominick

Hi djphat2000, Thanks for sharing your feedback. We're glad to hear that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig

Hi TurnerS, we're glad you like the sound quality and battery of our product! Thanks for choosing Sony! ~Earl

Hi AdamL, We are happy that you like the sound quality and noise canceling feature of your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent

Hi KayC,

It is wonderful to hear that your WH-CH720N headphones have served you so well over the last two years. We take great pride in the durability and lasting quality of our products, and we're thrilled they are still providing an excellent listening experience for you.

Thanks for choosing Sony.

Best regards, Eliab