Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great for watching TV at night
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my nightime TV headphones. I have a SONY TV with bluetooth so it's very easy to connect and for the few times it disconnects (which happens with all bluetooth devices sometimes) it's just a matter of re-pairing in the menu. The sound is loud enough. I keep them on the highest volume and they sound like a movie theater, not too loud not too soft. If you're looking to blow out your eardrum these aren't for you. But they work great for movies and regular viewing, like the news.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick, Thanks for sharing your review on the Sony WHCH720N headphones. We're glad you like it. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Hears to you
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. The sound is crystal clear and the battery life is amazing. Great bargain
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Joanie,
What a nice deal you got there! We're glad that you are amazed by the awesome sound quality and long battery life of our WHCH720N. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and the 360 sound is amazing! I’d definitely recommend these for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkS, Thanks for sharing your experience. We are happy that you like the 360 Reality Audio feature of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Happy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my children, and the price and quality are very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanetteH,
We are truly heartened to learn that your children are enjoying their new headphones! We aim to provide high-quality audio that everyone can enjoy, and it is wonderful to know that you are happy with the quality and value of your purchase.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Good headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good battery life. Very easy to use and connect to your device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, Awesome! We're thrilled to hear you like the great sound, long battery life, and ease of use and connectivity of your Sony WHCH720N. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent sound i recomend 100 % and absolutely purchasing in best buy its always a plus
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierS,
Thank you for your feedback! We are delighted to hear you’re loving the sound of the WH-CH720N.
These headphones offer great audio quality, reliable noise cancellation and a comfortable fit for everyday use.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Perfect budget headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones themselves were great! Good build quality and great sound for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, AdamD!
We are delighted to hear that you found the WH-CH720N headphones to be great! It's rewarding to know that you appreciate the good build quality and the great sound for the price point. We aim to deliver excellent value and performance.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good headphones for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried the headphones at home and they are great. I can’t wait to try them on my international flight coming up soon. They should be able to drown the sound of the engines.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiriamT, thanks so much for the 5-star review! It brings us great joy to hear you're enjoying the Sony - WHCH720N and found them to be a great value. It's exciting to know you'll be taking them on an international flight soon, that's a perfect opportunity to put the noise cancelling to the test! Wishing you safe travels and an immersive, engine-free listening experience wherever you go. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, super solid noise cancellation and great sound quality. Not to mention the battery lasts forever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JarenK, We are glad that you like the super solid noise cancellation feature and sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
I love them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the gym, noise canceling works amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .HI efarias,
We are thrilled to hear that the noise-canceling performance of your WH-CH720N headphones is working amazingly and providing the perfect backdrop for your gym sessions.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Fit
Dor a young lady
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These fit perfect and look great. My daughter enjoys these over ear pods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MelanieS,
Thank you for choosing Sony!
We’re elated to hear that these WHCH720N headphones fit perfectly and look great. It’s wonderful to know your daughter enjoys using them. We sincerely appreciate you sharing your positive experience and hope they continue to bring enjoyment.
Best regards,
-Fred
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price! Use them almost everywhere. Noise cancellation is pretty great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MICAH,
It's a true pleasure to hear that you're enjoying the Sony WH-CH720N headphones for their great value, versatile use, and impressive noise cancellation. If you're looking to elevate your audio experience even further, you might consider trying the Sony WH-1000XM6, our latest model with advanced noise cancellation and enhanced sound quality.
Thank you for making Sony part of your everyday listening.
Best regards,
Dominick
- Pros mentioned:Fit, Sound quality
A bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great price, the sound is very good and they fit well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManfredP, Perfect! We're very pleased to hear that you like the great sound and excellent fit of your Sony WHCH720N. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Wireless Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved these for school projects. He can use these and not be disturbed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JolynJ,
We couldn’t be happier to hear that these headphones are helping your son stay focused on his school projects. It is wonderful to know that the noise-canceling technology is providing him with the quiet environment he needs to work without any disturbances.
Thank you for making Sony part of your family’s learning journey.
Regards,
Dominick
- Pros mentioned:Sound quality
I love these headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont expect premium noise cancellation, sound quality is good. If you download Sony headphones app you will have a option to play with equaliser. I selected boost base i liked it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Airfryer,
Thank you for choosing Sony!
It’s rewarding to hear that you're enjoying your WHCH720N headphones! We're glad to know that you appreciate the sound quality and the features available through the Sony Sound Connect App, especially the equalizer options. Boosting the bass can really enhance the listening experience! Thank you for sharing your feedback, and we hope you continue to enjoy your headphones.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super comfortable and lightweight. The sound is amazing . Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anama79,
Thank you so much for an amazing review and recommendation! We're delighted to hear your enjoyable experience with the superb sound quality, comfortable fit and lightweight of your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Good and comfortable headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and battery life. Lots of plastic but is okay with me.
I would recommend this to a friend - Pros mentioned:Sound quality
Solid headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, solid bass and noise canceling. Would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Aaron!
We are so pleased to hear that you are enjoying the solid bass and noise canceling on your WH-CH720N headphones. It is great to know that you would recommend them to others!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Best headphones ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really amazing. Very firm on the ears. If you charge it for just a few minutes, will literally last for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PEeep,
Awesome! It's wonderful to hear that you are having a great time with your new Sony headphones. We really appreciate that you like the comfortable fit, fast charging, and long battery life of the unit. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear hearing aids and these headphones are very comfortable to wear and don’t interfere with my hearing aids. Sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RBMB, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin