Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Really good wireless noise cancelling headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice sound quality! The life battery lasted me almost a week without having to charge them. I recommend this for those who are looking for really affordable noise cancelling headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gabriel, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, reliable and excellent sound, no problems at all
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ivan!
We’re so glad to hear that your WH-CH720N headphones have been reliable and delivering excellent sound. It’s great to know you're having a seamless experience. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre perfect. I use mine mosty for gaming and things have never been more crisp. I can hear things much more clearly than my old gaming headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahS,
We're so glad to hear that your Sony headphones have elevated your gaming experience and brought a new level of clarity to every sound. Thank you for the fantastic 5-star review! Crisp audio makes all the difference in gaming, and it's wonderful to know you’re hearing details with much more precision than on your previous headset.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Sound quality
Love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item as I needed noise canceling ear phones with Bluetooth. These work great and compatible will all my electronics. Very reasonable priced. Work great.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony is a solid headphone brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The midrange but less expensive headphones do the job. Sony is right up there with Bose in noise canceling quality. Since the headphones cover the whole ear the sound is outstanding.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my gf while she does her editing. She loves them…drown out a lot of noise and very comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilliamB, Thanks for the feedback. We are thrilled to hear that your girlfriend loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Perfect Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone have great sound and battery life. Owned a pair of Beats prior to purchasing these Sony’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice, JermaineJ! We are so delighted to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my Grandson for Christmas and he moved them!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, TinaL!
We are so happy to hear that your grandson loved his new WH-CH720N headphones! It’s wonderful to know that they were a hit for Christmas. Knowing that we could play a part in such a special holiday gift for him truly makes our day.
Thank you for choosing Sony for your grandson and for taking the time to share your feedback!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
head phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. The sound is great and cancel any outside noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User651014,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones are delivering great sound quality and effectively canceling outside noise. It’s wonderful to know they are enhancing your listening experience and helping you enjoy your audio without distractions.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sound device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is an excellent sound piece. The quality sound and usability is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, AlvinR!
We are thrilled to hear that you find your WH-CH720N headphones to be an excellent sound piece!
It's rewarding to know that both the quality sound and usability are outstanding for you. We aim to deliver a premium experience that is easy to enjoy every day.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Very good sound. ANC very effective. Kinda tricky getting them to synch w treadmills at gym. Good value for a lower-end set of cans.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobM, Thanks for the feedback, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
My first headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of headphones! I am very pleased with the price and the quality of these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Beerad65!
We are delighted to hear that the WH-CH720N are your first pair of headphones and that you are very pleased with both the price and the quality! We strive to deliver an exceptional listening experience that offers great value.
Thank you again for choosing Sony to start your headphone journey!
Best regards, Gus, Sony Social Media Team
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it so much this device Sony - WHCH720N Wireless Noise Canceling Headphones - Blue, when she is using it and because of the wireless connectivity she can move around while she is attending online classes and listening to her favorite music.
I would recommend this to a friend- Pros mentioned:Sound quality
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased in the last week. Headphones working well so far. Noise canceling working nicely. Accompanying app very good so far as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kwmsindy,
We're delighted to hear that your Sony headphones are working well and that you’re enjoying the noise canceling feature along with the app experience. Thank you so much for the outstanding 5-star rating—it means a lot! The WH-CH720N is designed to deliver immersive sound and seamless controls, and we're glad these features stand out for you.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Sound quality
Big Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound for the cost. I have owned more expensive headphones and these are just as good, if not better. I absolutely love their oversized ear cups which I blieve contribute to their sound quality.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and comfortable… no heat felt while wearing it for more than 3 hours battery life also good highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GD07, We are glad that you now have an excellent pair of wireless headphones. Thank you for sharing your experience and for choosing Sony. Enjoy! Vincent
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound! The noise canceling feature is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaritzaS,
We are thrilled to hear that you are enjoying the excellent sound quality and amazing noise canceling of your WHCH720N headphones! We designed them to provide a truly immersive listening experience by blocking out the world around you, and we’re glad they are meeting your expectations.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Comfortable Earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing I like about these earphones is they don't hurt my ears. They are very comfortable, and the sound quality is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesW,
Thank you for the purchase! We're glad to hear that you like the comfortable design and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Sony WHCH720N wireless NC headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good noise cancelling, good comfort, all of those for the price. I recommend buying this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Steph, We appreciate your feedback and we are happy that you like the quality of your new Sony wireless nose canceling headphones. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice headphones. The noise cancelling works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Clarkie,
Thank you for choosing Sony!
We're excited to hear that you find the WHCH720N headphones very nice and that the noise cancelling feature works great. It’s wonderful to know they are enhancing your listening experience.
Best regards,
-Fred