Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Large enough to comfortably fit on head. Very comfy and good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KorenB, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase Love the sound, color and design
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PurityN,
Thank you for choosing Sony!
We’re elated to hear that you appreciate the sound, color, and design of the WH-CH720N headphones. Your positive comments inspire us to continue delivering products that blend quality audio with stylish aesthetics. Knowing that these elements resonate with you truly encourages our team.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Very Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear. The sound is really good and it blocks out any sound outside the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi whiteapplewatch, We are glad to hear that. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Good upper quality headphones for a right price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable headphones that you can wear all day with no pain and the sound quality is pretty decent for the price point
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bilal10,
Thank you for leaving us a perfect rating! We really appreciate your satisfaction with the incredible sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
And the beat goes on…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not sure of the brand at first But so glad I bought. Sound is Great and noise cancellation is wonderful
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rivera,
Thanks for the great feedback! We’re so happy that the sound quality and noise cancellation on the WH-CH720N are standing out to you and making your listening sessions better.
We appreciate your business and thank you for choosing Sony headphones!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable to wear, happy with purchase.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
A winner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these headphones. They are light and have good quality sound
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, Kambu! We're glad she likes them. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great nose canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Awesome nose canceling. Dose take a like program and syncing to use all feature with I phone. Overall excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
That's fantastic to hear! We're thrilled you're enjoying the good sound quality and awesome noise canceling of your WH-CH720N headphones. We appreciate your feedback on the initial setup with the iPhone features. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Love the color and the sound. Would recommend and would buy again in the future to add to my headphone collection.
I would recommend this to a friend - Pros mentioned:Sound quality
Evan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of head phones - sharp sound quality, efficient noise canceling, ability to use noise cancelling and ambient sound function, good quality during phone calls, fast to charge.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."So far, these earphones are great; the sound quality is excellent."
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raul!
Thanks so much for sharing your feedback with us about your new WH-CH720N headphones.
It is fantastic to know that they are great and that you find the sound quality excellent.
These headphones also feature Digital Noise Cancelling to block out distractions and an Ambient Sound Mode so you can stay aware of your surroundings when you need to. Plus, they offer up to 35 hours of battery life!
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
All around A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect, comfortable, and great sound! This was a hit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CherrieM, Great! We're thrilled to hear that you like the comfortable, sound, and ease of connection. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling headphones. This is my second pair, I upgraded after several fully satisfied years with a previous Sony headphone.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Sony blk headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too loud, yet clear sound with a decent amount of bass. The fit is comfortable around the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodneyD, We appreciate your feedback. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Strong and Sound Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My young daughter would go through a set of headphones about every month. The wires would break from being tied in knots or the top band would break. I bought these headphones at Best Buy at a great sale price. It comes with a cord and is wireless. My daughter used the cord out of habit but I figure she'll go wireless if the cord ever breaks. They sound fantastic! I think I'll get me a pair in the near future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoddyM, Awesome! We are so glad to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Definitely helps with the noise
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were really comfy & didn’t not hurt my ears while wearing them for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jcardenas,
Thank you for your 5-star review! We are immensely pleased to hear that the Sony WH-CH720N headphones were really comfortable and did not hurt your ears, even during long periods of use. Comfort is a top priority in our design process.
Thank you for choosing Sony, and enjoy the great sound!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great all around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound! Way more comfortable then the beats I returned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GENERALCONSUMER, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones really do the trick! They cancel ambient noise while providing high quality audio — great job, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DamianS,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones are effectively canceling ambient noise while delivering high-quality audio. It’s a true pleasure to know that the performance exceeds your expectations. Thank you for your positive feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
good headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice. The sound is great and the battery lasts a long time however, the noise cancelling could be better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffL, Glad you like your new headphones. Make sure to keep your device up to date to enjoy and its features.Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fitting and comfortable. Recommend for anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesF,
We are thrilled to hear that the WH-CH720N headphones are providing the comfort and fit you were looking for! We truly appreciate the recommendation and are glad they're a great choice for your daily listening. Thanks for choosing Sony.
Best regards, Eliab