Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the noise canceling very comfortable great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldG, we're glad you love the noise canceling feature and comfort of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, I would recommend these to anyone who works outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Huntrrr!
We are so pleased to hear that you are enjoying the great quality of your WH-CH720N headphones!
Your recommendation to anyone who works outside is especially valuable, as it highlights the comfort, durability, and reliable performance of these headphones for use in dynamic environments.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. I use them everyday. The sound is excellent. And they are very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryH, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Love these headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is super clear very comfortable to wear even when running
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrystalS, Thanks for the positive feedback. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life, Sound quality
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Excellent wi-fi range, clarity & battery life between charges.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CamQ, we're glad you like our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good design and quality. I replaced a WHCH700N which no longer takes a charge. This 720n model has some significant upgrades since that model. Specf. the external audio listen mode is great when train announcements happen. Also, noise cancelling auto-shuts off when you start walking. However, I miss the spoken voice for mode changes in the old model, rather than the generic (though calming) chimes on this 720n. The old one also used to flatten against the neck/chest pads-in as you take them off. The 720 n needs to be flipped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillM,
Thank you for the purchase! We're glad to hear that you like the design and quality of your new Sony headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Beats, Beats prices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Meets all my musical expectations and are comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ToddM, Thanks for sharing your experience. We are thrilled to hear that you love your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort
Works well, priced well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable, priced well and simply do the job. My Windows update knocked it off connection once, but I had no further issues. Well pleased.
I would recommend this to a friend A STEAL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly GREAT headphones for the price! Bought this as I needed a pair of headphones as I forgto mine, ended up loving htem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nodisplayname,
Thank you for choosing Sony!
We're excited to hear that the WH-CH720N headphones have pleasantly surprised you with their quality and performance. It's wonderful to know that they quickly became a favorite, especially given how they stepped in when you needed a reliable pair. Your positive experience encourages us to keep delivering great value and sound to our customers.
Best regards,
-Fred
- Pros mentioned:Sound quality
Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality at a Fair Price. Very Happy with them!
I would recommend this to a friend - Pros mentioned:Battery life
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product for the price. Battery life is great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome review, VVasavi!
We are so glad to hear that you are enjoying your WH-CH720N headphones! We designed this model to deliver premium features like noise canceling and exceptional battery life at an accessible price point, so it’s wonderful to know we hit the mark for you.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Honest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my headphones the sound quality is good and exceeds the price, noise cancelling is amazing also they are comfy and dont sweat or bothers you ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafiQ,
That's awesome! We're glad that you like the sound quality, comfortability and noise canceling feature of your new Sony WHCH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worl well with great sound . Wear lightly and are comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lemonhead,
Awesome! We're glad that you like the sound quality, design, and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
HEADPHONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A GREAT HEADPHONE ESPECIALLY THE SOUND QUALITY...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Curtand,
We are immensely pleased to hear that you are enjoying your WH-CH720N headphones, particularly the sound quality! We aim to provide an immersive audio performance with every pair, and it is fantastic to see that these are delivering a great experience for you.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding, easy set up. Comfortable! Noise canceling is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jz0730,
Thanks for such a great review and recommendation! Glad to hear you are enjoying the great sound, easy setup, comfortable fit, and noise cancellation of your WHCH720N headphones. Your satisfaction with our product means everything to us.Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Excellent buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound for a reasonable price. Amazing battery life. Glad I bought it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily, We are happy that you like the sound quality and battery life of your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation! Nice comfortable foam, sony quality sound. I would buy again if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestTV,
Amazing! We're glad you are enjoying the excellent sound quality, noise cancellation and comfortable fit of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
The comfort that brings more comfort
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones I use them for work and personal. They are wireless or with cord so you have the option. amazing headphones, so comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EphremM,
It’s wonderful to hear that these have become your favorite headphones for both work and personal use! We are glad you’re enjoying the comfort and the flexibility of switching between wireless and wired modes.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great sound and good noise cancellation; and, a plus for a comfortable fit!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Themeadway1, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Samsung headphone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone ever quality sound superior comfort good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shorty, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony.