Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Very good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point these or a great pair of cans. Very good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, BigMike!
We are so pleased to hear that you feel your WH-CH720N headphones are a great value. It's incredibly rewarding to know that you are happy with the sound quality. We designed this model to provide a great listening experience at a great price, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony and for your valuable review.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best Affordable headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise-cancelling! Love the color as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user250909,
Thank you for choosing Sony!
We're so happy to hear how much you love your new WHCH720N headphones! It's great that the sound quality and noise cancellation are living up to your expectations, and even better that the color looks so good. Thanks for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Noise Cancelation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are great for noise canceling and have clear sound. The only negative is the location and difficulty using the on/off button. It's difficult to figure out while the headphones are on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the WHCH720N, LongIslandShopper!
It is most rewarding to hear that you love the noise-canceling feature and the clear sound quality of the WH-CH720N headphones. We understand your feedback regarding the on/off button's location and usage difficulty while the headphones are on your head. Your valuable input helps us improve our products, and we'll consider this for future designs. In the meantime, you might find it easier to familiarize yourself with the button placement before wearing them, which can help in quickly locating and using them without visual aid. Thank you for sharing your experience with us!
Thank you for choosing Sony!
Warm regards,
Gus
- Pros mentioned:Comfort, Sound quality
Best Budget Headphones by Sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and amazing sound. Quality from sony!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fiesta, awesome! You've certainly made a great choice! We're truly happy to learn about your satisfaction with the amazing sound quality and very comfortable fit design of your WHCH720N. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are actually a great product, they lasted a long time practically until they started to fall apart. The sound quality was also very good. I was able to get lost listening to music with these for a long time. Really love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poison, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine with long hours, not needed to charge frequently. Sound is clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnsariMairaj, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Great Affordable Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones are actually really good for the price, so if you’re looking for some low-budget but high quality headphones for casual use definitely try these out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenelle!
Thanks for sharing your review! We are thrilled to hear that you're finding the WH-CH720N to be such a great value for your daily use.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation! Nice comfortable foam, sony quality sound. I would buy again if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestTV,
Amazing! We're glad you are enjoying the excellent sound quality, noise cancellation and comfortable fit of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
No problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After months of using it, it feels comfortable and sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettM, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones, and that you feel comfortable using them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Does the job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for a while now and they’re amazing! Noise quality works prefect in not super noisy places.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Lacks bass and noise canceling is okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks a little bass. Sounds clear. If your an audiophile step up a tear. Noise canceling is okay.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adam450, We're glad that you like the noise canceling function. You can set the Equalizer/CLEAR BASS setting to your preference using the Headphones Connect app. For reference, please check the Help Guide: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Comfort, Sound quality
Excellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its comfortable, does really good with cancelling noise. Its the best headphone I had so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MrsLynn,
Awesome! Thanks for the wonderful review. We're happy that you are pleased with the comfortability and noise canceling feature of your new Sony WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best budget headphones for you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget headphones with great noice cancellation and great sound design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Preston,
Thanks for sharing your experience! We can't be happier to hear you're enjoying the great noise cancellation and sound quality of the WH-CH720N headphones.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and comfortable. Used by my special child for noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .HI JeffreyO,
Thank you for the wonderful review! We're happy to hear that the WH-CH720N headphones are durable, comfortable, and that the noise canceling is working so well. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort
Love them !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for price. Easy to connect long battery life feels very comfortable around my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GriselM, Great! We're glad that you like the battery life and quality of your headphones. We also appreciate that you like the comfortable feel. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent sound quality. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MistyB, Thanks for the 5-star rating! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and have excellent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Craig, We are glad that you have new Sony wireless noise canceling headphones with excellent sound quality. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is awesome. Super comfortable as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadisonM, We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Great value for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Good sound and good base, and the app is good. And they charge fast
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones amazing sound and quality overall easily light weight no case cover to put sadly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amar,
Thank you for the 5-star rating! We're delighted to hear you are enjoying the amazing sound quality and lightweight of your new headphones. We've taken note of your feedback with regard the case. Sony values the opinions of customers and is always striving to provide the best experience possible.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris