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Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2866 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,866 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enrico

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are amazing! For at this price is a steal, the quality of the sound is amazing, and also the noise cancelling is wonderful. One thing i dont like is how it automatically switches from not noise canceling to noise canceling at random times, but otherwise this sony headphones is a go to!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EnricoV, Thank you for the positive review! We're glad you appreciate the amazing sound, excellent noise cancellation, and overall value of your new Sony WHCH720N. When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
      To make the most of the noise canceling function and to prevent the headphones from switching between noise cancelling and ambient mode, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.

      REF: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html

      Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones are my fav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones, I have the ULT ones too and they're a little better than these, but not bad for price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good head phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, the bass is really strong and it has good noice canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChristianI,

      Thank you for choosing Sony!

      We're delighted to hear how much you like your WH-CH720N headphones, especially the strong bass and effective noise canceling. It's fantastic to hear that they are offering such an exceptional listening experience. Your feedback inspires us to persist in delivering top-notch products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy these headphones more than id expected too theyre comfy look good battery life is great using the mic for the phone works great too only one down side a rattling sound on right side on windy days is highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaL, Thank you for this amazing review of your WH-CH720N. We're glad you love the exceptional comfort, excellent battery life, and overall features of your headphones. You may hear noise (such as a creak, click, or static) through the wireless headphones when traveling through tunnels, or other environments which air pressure changes easily, even if the noise canceling function is on. If this occurs, temporarily turn off the noise canceling function on the Headphones Connect app. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit my head perfectly. Best noise canceling!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristenL,
      Thank you so much for the 5-star rating! We really appreciate how much you love the comfortable fit and noise canceling features of your new headphones. Your satisfaction with our product is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony, make believe!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headphone is such a decent introduction to the tech nerd/daily driver/college students, to the world of high class audio equipment. The proprietary app integration with ANC gives this headphone access to Sony's enhanced audio capabilities both in terms of software and hardware. DSSE extreme, switchable ANC, Dual device pairing, Assistant integration.... the lot, it has it all. And for such a good price it's really pushing you to go grab this amazing piece of technology. Sony headphones last long. This could be the start of something amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelKanaka, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality, I have had it for over 6 months now and I love it so far. You do have to download an app to connect to your device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeonaM, we're glad that you're enjoying your new headphones. Thank you for sharing your feedback and for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the price!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I mow grass and work in yard wearing these for hours…Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent Priced Headphones for Gaming and Music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling and easy connection for two devices maximum. It has lots of sound settings to either cancel noise or hear the ambience of the real world whilst listening to music. It is wireless as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SumanC, We are happy that you like the noise canceling and multi-connection feature of your Sony WHCH720N wireless nose canceling headphones. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony Noise Canceling Headphones are serving me well. I answer calls/listen to music while exercising to block out distractions, and the sound clarity is perfect. The price is amazing for the quality! I highly recommend for anyone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YvetteW,
      Thank you for such a great review and recommendation! We're happy to hear that you are enjoying the superb sound, noise cancelation, features, and overall performance of your new Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Crystal-clear sound and ultra-comfy fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m genuinely impressed by the sound quality, And deep bass, crisp highs, and excellent noise cancellation. The ear cushions are super soft, making them perfect for long listening sessions. Battery life easily lasts through the week. These headphones feel premium without the premium price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, just what I was looking for. I’m a student and I love to use these for everyday use. Sound canceling is great and you can adjust the sound mixing with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, AdrienneR! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Didnt hear gunshots with ghese on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to music, audiobooks, podcast, and make facetime calls with these daily. Has great range and great sound. I debated on this purchase for weeks and finally bought them on sale. 10/10 reccomend. See picures for my real review.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Squib,
      That's awesome! Thanks for sharing your experience with your new Sony WHCH720N. We're glad that you love the audio quality and appreciate the performance of our Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for your recommendation and for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. The noise cancelation and sound quality are amazing. I would definitely recommend these as a great budget option for a pair of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarrisonT, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Worth to Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it works great. Really loving it. I feel its worth 100%

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeerthikaS,
      Thanks for the awesome review!
      It is truly wonderful to know that you feel your new WH-CH720N headphones are 100% worth it! We are so happy to hear that they are working out great for you and that you’re having such a good time using them.

      We're glad you chose Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are pretty good headphones for a decent price. The sound quality is a lot better than what i was expecting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelN,
      We're extremely happy you had a positive experience, and we're grateful for your feedback! It's nice to hear that we've exceeded your expectations with the amazing sound quality of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, Long lasting battery life. I like the fact that its wireless and includes a cord if the battery runs out. Down side is that it Doesn’t fold up like i would like it to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayB, Great! We're glad that you like the sound quality and battery life. We'll take note of your feedback with regards to the design. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I like it because you can hear clearly. And can’t hear noise outside when people are talking. It’s just amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaG,

      Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these headphones are great they fit my head perfectly and battery life is great with them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThaliaR,
      Awesome! We're glad you found the perfect headphone for you. Enjoy good quality music with long lasting battery life. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1. The WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We appreciate your 5 Star Review and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony wh-ch720n

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the sound quality as well as the ANC on these headphones the only issue i have with it is at seemingly random times i Disconnects from my phone and I have to manualy reconect it

    I would recommend this to a friend