Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Great price for good noise canceling headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headset and good price. Battery life also good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhuongB, That's amazing! Good to hear you're enjoying the great noise cancelling feature, excellent battery life, and overall value of your Sony WHCH720N. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality, Weight
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are lightweight and easy to connect. Also great for noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FeliciaK,
Awesome! Nice to hear you like the lightweight design, easy connection, and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound Noise canceling a big + Light weight and ease of operation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HollyJ, We are happy that you like the noise canceling feature of your new Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Great Battery Life
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound and battery life and the connectivity is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KoDi,
Perfect! It's nice to know that you are loving your new WHCH720N headphone for its awesome sound quality, long battery life and great connectivity with other devices. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Excelente calidad y precio !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, and very good noise cancellation!! They also have excellent battery life and are very easy to use!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgePorras, great! We're happy that you like the sound quality, noise canceling feature and battery of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Head phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Great audio. And very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, billt! We're glad you like your new Sony headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Weight
Great value good headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones and price. Only thing is it’s not totally noise canceling. It’s lightweight but durable and I love the color. The battery life is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Natrice, we're glad you love the durability, battery and color of our product. We understand your feedback regarding the noise canceling feature of your SONY unit. If the effect of noise canceling is not sufficient, please follow this link:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Good quality sound and very long-lasting battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerrenceC, That's very generous of you! We're truly pleased to hear you love your new Sony WH-CH720N and these deliver great sound quality and amazing battery life. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Great Headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear and great sound. The buttons are a little hard to navigate, but otherwise, no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleM,
Thank you for your time writing this review. We're glad to hear you like the comfortable fit and superb sound quality of your WHCH720N headphones. We appreciate and taken note of your feedback with regard the buttons. Sony values customers opinion as we always strive to deliver the best experience possible.Thanks again for purchasing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and excellent quality of sound. 100% Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian, Perfect! We're so pleased to hear you like the comfortable fit and excellent sound quality of your Sony WHCH720N. Your recommendation means a lot to us! Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, one of the best noise cancelling headphones
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Sony wireless noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are extremely good and quiet. For the prices it is also very good. Quite comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jaybee, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
Great for the price…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought these headphones during black friday, and ended up getting them for 100$, which I found to be a great deal. Flat out, you get what you pay for. I think these headphones are great for your average user but for the more techcentric and audiophile oriented people these headphones can be seen as a little lacking. Comfortability, wearing these for around an hour or two is fine, although depending on your ear size the plastic part near your ear may cause some discomfort but I think that realistically goes for any over the ear headphone especially for this price range. The biggest selling point for these headphones I would have to say is the noise cancelling. I think the noice cancelling on these headphones is alright. Not amazing as at times I can still notice backgroud noise if I focus on listening for it. But if Im not focused on it and just doing work theyre great to keep the background noise to a minimum. I think the best part of this purchase is the app that sony has dedicated to their headphones and ear phones. It allows pairing to two devices at one time (which I find super useful) and the trabsition between devices is seamless. There is also the option to rework your buttons for noice cancelling and a transparency mode. Soeaking of transparency it is also okay as its not the best but it still works fine. The one qualm I have with these headphones is the microphone, though with any bluetooth headphones, I usualy suspect the microphone to not be great. Ive usually been told when I speak with a normal tone I sound a little quiet or muffled on the other end. Which leads to me having to speak a little louder than usual, where I end up just switching to talking on my phone because I would rather not be loud in public spaces. Overall these headphones I think are great for entry level users especially if you can get these on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMilan, Thank you so much for taking the time to leave us a positive review of your Sony WHCH720N. We're glad you like the great noise cancellation, sound quality, comfortable fit, and a variety of presets and custom features using the Sony | Headphones Connect App. For mic-related concerns, please refer to the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html
If you have any specific suggestions or features you'd like to see, feel free to share them with us. Contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
Your insights are important to us as we work to meet and exceed your expectations.
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Gaming
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming and very good quality for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great,
We're so glad to hear that your Sony headphones are delivering a great gaming experience and impressive quality for the price. Thank you for the fantastic 5-star rating—your appreciation for both performance and value means a lot to us. The WHCH720N’s clear sound and reliable comfort truly make gaming even more enjoyable.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean sound and long lasting battery, my som loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi redreaper,
Perfect! We're very grateful that you like the clear sound and long battery life of the WHCH720N headphones. Nice to hear your son loves it. Thanks for choosing Sony! - Kris
Great headset for a good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset for a good price. The headset connected to my iPhone without issues after installing the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720, Mike. We're glad to hear you found it to be a great value and that the connection process with your iPhone and the app was smooth and hassle-free. It's our goal to make quality audio products that are easy to use and accessible, so your feedback is truly appreciated. If you have any questions or want to explore more features, please don't hesitate to reach out.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Looking into buying another pair for family members.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Noliaj,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your WH-CH720N headphones and are even thinking about getting another pair for your family. It means a lot to us that our product has made such a positive impact on your listening experience, and we truly appreciate your trust in Sony to bring quality audio to your loved ones as well.
Best regards,
-Fred
- Pros mentioned:Comfort
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband for christmas. He's been really happy with them and much prefers them to his ear buds (skull candy). These were the same price as those, so it was a no brainer.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Great deal for the orice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fee and fit. Good noise canceling and sound is very high quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott,
That's great! We're glad to hear that you like the noise canceling and fit of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
best investment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these daily. Great quality, sound, and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi peekay!
Thanks for your feedback. We are really happy to hear how much you're enjoying your WH-CH720N headphones! It's great that the sound and noise cancellation are all working so well for you.
With the WH-CH720N you can keep your music playing all day with a battery life that delivers up to 35 hours of power.
We appreciate you choosing Sony!
Best regards,
Estefany