Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, Sound quality
Great deal for the orice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fee and fit. Good noise canceling and sound is very high quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott,
That's great! We're glad to hear that you like the noise canceling and fit of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Head phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Great audio. And very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, billt! We're glad you like your new Sony headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound quality and feel pretty comfortable. The battery life last for ever, I can go almost two weeks with out having to charge them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnathanMajors, We're glad that you like the sound quality, comfort, and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work fantastic! I can hear my phone and calls so much better
I would recommend this to a friendBrand response from SonyListens
Posted .HI AprilW,
That's wonderful to hear! We are so glad the WH-CH720N headphones are providing you with such a fantastic experience and making your calls and audio so much clearer.
Thanks for choosing Sony.
Best regards, Eliab
So far so good. Got them on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using them for middle school and they work well. Connect to laptop easily. Bought on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deekk! It is most rewarding to hear that your WH-CH720N headphones are working out so well for you at middle school and connecting to your laptop with no problem. We're so glad you've found them to be a great fit!
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are actually a great product, they lasted a long time practically until they started to fall apart. The sound quality was also very good. I was able to get lost listening to music with these for a long time. Really love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poison, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it on a 6 hour flight and it was very comfortable and noise canceling for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FayeC, We are happy that your Sony wireless noise canceling headphones work well during your 6-hour flight. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Long Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy and fast connectivity and it isolates noise perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JorgeL,
Thank you for the excellent 5-star review! We're pleased to learn that you find the Sony WH-CH720N to be an Excellent product that provides easy and fast connectivity. We work hard to ensure the noise isolation is perfect, so you can truly immerse yourself in your music or focus on your work.
Enjoy every moment of your new audio experience and thanks for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean sound and long lasting battery, my som loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi redreaper,
Perfect! We're very grateful that you like the clear sound and long battery life of the WHCH720N headphones. Nice to hear your son loves it. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality with excellent sound proofing. Nice fit for large head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleH,
We are pleased to hear that the noise-canceling performance and the fit of the WHCH720N are meeting your needs. It is great to know they are providing a comfortable experience for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great ear phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and a good price. I would recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brownfamily,
That is wonderful news!
We are so pleased to hear that you are enjoying the excellent audio performance and appreciate the value of the Sony WH-CH720N headphones. Thank you very much for your strong recommendation and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony wireless noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are extremely good and quiet. For the prices it is also very good. Quite comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jaybee, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Excellent headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and you can use it on your PS5 and take advantage of 3D spatial sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennyB,
Thank you for choosing Sony!
We're excited to hear that you appreciate the great sound quality of the WHCH720N headphones and that you're able to enjoy the 3D spatial sound feature on your PS5. It's wonderful to know the headphones are enhancing your gaming experience! Thank you for sharing your positive feedback.
Best regards,
-Fred
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item about a month ago and use it every so often. It has been good to me for the price. Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tito280,
Thank you for choosing Sony!
We couldn't be happier to hear that the WHCH720N has been a reliable and enjoyable product for you over the past month. It's rewarding to know it offers great value and serves you well during your use. Your kind words encourage us to keep delivering quality products that enhance everyday experiences.
Best regards,
-Fred
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and so good sound. I recommend this item.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, BharatV!
We’re glad to hear you’re enjoying the clear sound of your WH-CH720N and that you'd recommend them to others!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are very comfortable and have really good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristineC, Fantastic! We're glad you like the comfortable fit and great sound quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great quality & affordable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My teen loves it - noise cancel makes me mad because he really act like he can’t hear me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DesGJ,
We're glad to hear that your teen is enjoying the WH-CH720N headphones and that the noise canceling is working a little too well. It sounds like a common experience for many parents. We appreciate you sharing your feedback with us!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Just buy it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite pair of headphones! So comfy and the noice cancellation is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JourneyWithMe,
Thank you for the 5-star rating and recommendation! It's our pleasure to hear how much you are enjoying the excellent noise cancellation and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Must for gym goers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. I wear it at home while cooking ( with little dancing as exercise), for walks and of course gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VENKATAPRATHIBHAG!
Thanks so much for sharing your review! We are thrilled to hear that your WH-CH720N headphones have become such a big part of your daily routine, from the kitchen to the gym.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for selecting Sony headphones!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Sounds amazing with the option of adaptive listening. The build is strong and durable
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Nas0509!
We are delighted to hear that you find the WH-CH720N to be a very good pair of headphones. It’s wonderful to know you’re enjoying the amazing sound quality and the adaptive listening feature. We designed these headphones to be both durable and to deliver a smart, high-quality audio experience, so it's rewarding to hear that we've succeeded.
Thank you so much for choosing Sony! We hope you continue to enjoy your listening sessions.
Best regards, Gus, Sony Social Media Team