Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and work well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnerisF,
Amazing! It's lovely to hear that you are enjoying the comfortable fit and overall performance of your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and value for a present for my niece her and her brother love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dealseeking, thank you for the wonderful review! We're really happy to hear the Sony - WHCH720N headphones made a great gift and that both your niece and her brother are enjoying the sound quality and value. Moments like these are what we love to hear. Thanks for choosing Sony to be part of your special gift! Best regards, -Dominick
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had a pair of airpods first gen, and i kinda wanted to upgrade to an over-ear set of headphones and these were perfect. the fit was great on my head, noise was high quality, awesome base and sound quality and only payed $120, i would definitely compare them to a higher priced set of headphones! great headphones for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaD, Thanks for sharing your experience and we are happy that you like the sound quality and noise canceling feature of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort
My headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and is comfortable. It works well and is comfortable. It works well and is comfortable.
I would recommend this to a friend - Pros mentioned:Comfort
Noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. Comfortable to wear. They don't hurt my ears when I wear them for long periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Karen,
Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have an amazing day!
-DiegoV
Speak no ev
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions way to small, sounds great.Abit of trouble connecting to my computer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinS,
We’re sorry to hear about the difficulty with the instructions and the computer connection. To pair your headphones, please press and hold the power button for 7 seconds until the indicator flashes blue and red, then select "WH-CH720N" in your computer's Bluetooth settings. You can also access our digital Help Guide with adjustable text sizes here: https://helpguide.sony.net/mdr/2966/v1/en/index.html
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones - noise cancelling works well and they are comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CathyB,
Perfect! Nice to know you like the noise canceling features and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
- Pros mentioned:Sound quality
Great headphones if you don't have TMJ!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a great budget friendly option for noise cancelling headphones, but after a couple of hours of wear they triggered my TMJ to a point that I couldn't eat for an hour. Not good for TMJ! Great for a comfortable pair of headphones that doesn't break the bank! With they could have worked out for me but I ended up returning them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, MadalynS.
We are so sorry to hear about the discomfort you experienced with the WH-CH720N headphones, and that they triggered your TMJ. This is certainly not the comfortable experience we aim to deliver, and we understand your frustration. We appreciate you giving them a try, and we're glad to hear that they were at least a great budget-friendly option for you.
We are also glad to know that you found them to be comfortable for a while, and we'll be sure to share your feedback about the fit with our product development team.
Thank you again for your valuable feedback.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound crisp and clear. Well worth the price. Light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilaN, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing. The sound is phenomenal. They are also very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheraM,
Perfect! We're happy to hear you like the phenomenal sound, comfortable fit and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great heaphones for the price.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphones because a cheaper pair that had noise cancelling started falling apart; These are lightweight, great sounding headphones that do a fantastic job with noise cancelling. I play my desktop right next to a window unit, and with the noise cancelling on I can barely hear the air conditioner/never hear it. The bluetooth connects immediately, and overall they're a great price for what they are. Sony is the company you want to go with when it comes to noise cancelling in headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Troy, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product. ikjvbvfgujhfghbncg jhhjjjjh nbh jvbnnj
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, FelipeG!
We are so glad to hear that you're enjoying your WH-CH720N headphones. It’s always rewarding to know our products are hitting the mark for our customers.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Fit, Sound quality
Pretty awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good. Fit well , bass is great. I definitely recommend that headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Verybad We're glad that these fit well and you're enjoying the audio quality. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Good Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts a long time and sound quality is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SaidA, Thanks for sharing your feedback. We are glad that you like the sound quality and battery life of your Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound qualityCons mentioned:Portability
They work well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good- great for work use when working out. Wish they folded Down.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, TraceyS! We're glad like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Nose cancelling headphones on flight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my plane trip home and they worked like a charm giving me the most relaxing flight I've ever had!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best bang for your buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is amazing for rhe price and its also really comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asrod, We are glad to hear that your new Sony headphones is the best for you. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort
High quality, amazing sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, for being a low cost headphones they have done amazing for the kids. Both the kids are tough on the headphones, and still working perfectly. Great option for the kids.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesus, Thank you for the 5-star rating! We're glad your kids like the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Great pair of headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding pair of headphones, extremely comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmpedGoblin,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good budget headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work pretty good no complaints so far. good sound and the noise canceling is decent for the price.
I would recommend this to a friend