Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the noise cancellation, comfort, sound quality, battery life, price, lightweight design, and connectivity of the WHCH720N Wireless Noise Canceling Headphones. They appreciate the excellent noise cancellation, comfortable fit, great sound, long battery life, reasonable price, lightweight design, and easy connectivity. However, some customers have concerns about the fit, bass, app, and pairing process. They mention that the headphones do not fit snugly on the head, lack bass, require an app for full functionality, and can be tricky to pair initially.
This summary was generated by AI based on customer reviews.
Great Purchase!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working great! The purchase was worth it so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LJames!
Thank you for your feedback on the Sony WH-CH720N headphones. We are pleased to learn that your purchase has been worthwhile!
The WH-CH720N headphones offer up to 35 hours of battery life, providing all-day comfort for extended listening sessions. Additionally, the headphones support multipoint connectivity, allowing seamless pairing with two devices simultaneously.
We really appreciate you choosing Sony!
Best regards,
Estefany
ok good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good enough. works all right. okay. fine. passable. you get what you pay for. better than others at that price. good value etc. Haven't owned them long No complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidS,
We are really happy to hear that your new WH-CH720N headphones are proving to be a great value for you. We appreciate you highlighting that they stand out among others in their class, and we are glad to know you are off to a smooth start with no complaints.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Highly recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted—good sound, comfortable, affordable. Highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skolar,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality, comfortability and price point of the headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. With Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort
Worth the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, my daughter loves the comfort and longevity of the charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimmieA, We're glad that your daughter is enjoying her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Love these headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, weren’t for me but apparently they loved it and the noise cancellation works perfectly fine and it has a great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HulkMata, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great Product good sound
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Good sound, snd comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JadeMonk, We are glad that you now have a great pair of headphones with good sound quality. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Blue Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones, they are noise canceling and I personally use them for the gym. They are not water proof but so far I haven't had issues with sweating during workout.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. noise canceling works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boomhower, Amazing! We're thrilled to hear you like the comfortable fit and excellent noise cancellation of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
PINKIES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter loved them says no noise can be heard when she needs to concentrate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BetzyV,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to concentrate and mute the outside as she pleases!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Sound quality
BEST HEADPHONES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best headphones I’ve ever bought. Amazing sound and works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, HopeS,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Sound quality
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good sound quality, yes i said it in less than 50 chars
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your concise and powerful feedback, g9n99! We are elated to hear that you're enjoying the good sound quality of the WH-CH720N.
We designed these headphones to deliver excellent audio performance, and your short-and-sweet review confirms that we've hit the mark. Thanks again for sharing your experience and choosing us!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Pretty awsome!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed headphones and I went from earbuds to full size set because I lost my pair and didn’t have the funds to replace them. I chose to buy these instead. They are AWESOME!!!!! Work excellent! My ONLY complaint is that when I take them off I feel like I can’t hear anything. They do an excellent job at cancelling the noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bob123bob, Thanks for the positive feedback! We always strive to deliver the best quality with our products. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very good headphones to have, I use them to go to the gym, they are very stable, and the noise cancellation works very well. The bass is very loud and smooth.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent very goo sound and confort. Very good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xmenxz, Great! You definitely made the right choice. We're really happy to hear you're very satisfied with the excellent sound quality and exceptional comfort of your WHCH720N Wireless Noise-Canceling Headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for sharing your wonderful feedback! -Jess
good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I bought it for. This is my first pair of headphones so I have nothing to compare it to but I like them so far
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JeffD!
We’re honored that the WH-CH720N is your first pair of headphones! It’s great to hear that they are doing exactly what you bought them for and that you're enjoying the experience so far.
Thank you for choosing Sony for your first step into the world of headphones!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Excellent Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality materials and sound absorption very well.
I would recommend this to a friend - Pros mentioned:Sound quality
Best budget headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to give this a try before the XM5s but they took it by surprise and performing as good as my previous XM4s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sagar, we're happy to hear that you like our Sony - WHCH720N! These headphones take noise canceling to the next level with our Integrated Processor V1, so you can fully immerse yourself in the music. Thanks for choosing Sony, regards. -Dominick
- Pros mentioned:Sound quality
A great wireless headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone was a perfect fit and rich with features as my daughter wanted it. She tried a bunch of others before she ended up with this. Call quality is clear and music is splendid over bluetooth. Overall a very happy customer. Picking it up during Thanksgiving was the highlight as it was well discounted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Divakar,
Awesome! We're glad to hear we were able to give you a great deal. Nice to know that you and your daughter are enjoying the amazing sound quality, features, and call quality of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for use in airplane and its the best headphones and good prive.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great Pair of Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good audio quality, great battery life, all for a reasonable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dock, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin