Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 6533162
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
very nice...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meet the sound quality as per class... it meet the expectation more than what I paid...
I would recommend this to a friend Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones; I charge them maybe once a week, Sounds great, Noise cancellation is great, overall GREAT!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SteveS,
Thank you for choosing Sony!
We’re excited to hear that your WH-CH720N headphones are working out so well for you! It is wonderful to know that the audio quality and noise cancellation are hitting the mark, and we are especially glad the battery life supports your weekly routine so reliably. We truly appreciate you sharing your positive experience with us. For even more advanced features, you might enjoy exploring our WH-1000XM5 or the latest WH-1000XM6 models, which offer even deeper noise-blocking technology and a foldable design for extra portability. You can view the details for those premium options here: https://electronics.sony.com/audio/headphones/c/all-headphones
Best regards,
-Fred
- Pros mentioned:Sound quality
Best Buy Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale and they are definitely the best over the ear headphones for the price ! !
I would recommend this to a friend - Pros mentioned:Sound quality
love my phones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought these before and loved them so much I got my husband his own headset. I have the previous model. Both are well made and easy to use. I have had mine for 2 years and use them to watch TV and listen to music. The sound quality is excellent for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KellyP,
Awesome! Thank you for the purchase and we're glad to hear that you love the sound quality and price point of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
No brainer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy. Best purchase. Got it for 99 usd. No complaints. Use it for work, at the gym. Daily!!
I would recommend this to a friend- Pros mentioned:Sound quality
great all around
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great features and sound quality. Glad we made this purchase. Wife loves them!
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Work great! Noise canceling is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Julia!
We are so pleased to hear that you love your WH-CH720N headphones and that they are working great for you. It's truly rewarding to know that you find the noise canceling to be awesome. We designed this model to provide a clear and distraction-free listening experience, and it brings us great satisfaction to know that we have succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
My focus helper.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new headphone. I use it when I need to focus on my work time. I can still wear my hearing aids with my headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SondraT, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Music on fire.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, just wish a headphone case came with the headphones. Noise cancellation is pretty good for the price. I wear these when I study and go to the gym. I had minor issues when connecting it for the first time but I got it to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jackie, We appreciate your feedback and we are glad that you love your new Sony WHCH720N wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Weight
Decent price for average headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these thinking they’d be really good noise canceling headphones, but they’re not that great. The ambiance feature doesn’t work, the noise canceling is non existent. They do hold a really good charge and they’re lightweight. The ear pads make your ears sweat thought. I wouldn’t buy these again.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Quality headsets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones have worked well connected to my laptop for MS Teams calls and connected to my Phone via Bluetooth for music and calls. Sound quality seems good and no complaints about the microphone quality during call. Noise cancelation feature works very well. Definitely would recommend these within this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TWayne,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the review and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound, easy to switch between noise canceling to ambient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KitKat, thank you so much for your fantastic 5-star review of the Sony - WHCH720N headphones! It makes us really happy to hear you're experiencing the great quality and sound you were hoping for, and we're especially glad you find it easy to switch between our effective noise canceling and helpful Ambient Sound mode, allowing you to seamlessly transition between immersive listening and staying aware of your surroundings. With their lightweight design, comfortable fit, and long-lasting battery life, the WH-CH720N are truly designed to elevate your everyday audio experience. Thank you for choosing Sony! Regards, -Dominick
- Pros mentioned:Sound quality
Good headset
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this headset since i bought it on may 10, 2024. Everything sounds excellent and looks good as new. Love using this headset for my shooting games.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, ThuinhK! We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones, especially for the price. I was got them for $100 and it was an amazing deal. But they are well worth the regular $150 price. It was a gift for my kid and she Loved them. My son has the Apple once for $500 and he said that the sound quality is basically the same
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kman,
Amazing! What a great deal you got there. We are thrilled to hear that your daughter loved her Sony WHCH720N. Our WHCH720N can compete with other brands when it comes to sound quality and features but in a cheaper price. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
Great value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for teenage girl. She loves and wears them daily for workouts. No need to spend 3-5x more, these are great
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jenn!
We are so happy to hear that your daughter is loving her WH-CH720N and making them a part of her daily workout routine! It is great to know that the comfort and performance are hitting the mark, especially since we designed these to be lightweight enough for long sessions. We truly appreciate the shout-out regarding the value, as we strive to deliver that premium Sony sound and noise canceling at a price that makes sense.
Thank you for choosing Sony for such a great gift!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
PINKIES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter loved them says no noise can be heard when she needs to concentrate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BetzyV,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to concentrate and mute the outside as she pleases!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Sound quality
BEST HEADPHONES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best headphones I’ve ever bought. Amazing sound and works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, HopeS,
Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Great Headphones and Great Sounds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and durability. Wish the overall design looks more intriguing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scorpio,
Thank you for your time writing this review! We're glad you like the great sound and durability of your new headphones. We've taken note of your feedback with regard the design. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
- Pros mentioned:Sound quality
I love these headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect when flying. I can watch a movie or listen to music without having to hear the sound of the plane or screaming children.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferP, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Noise cancelling works great on a plane.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These worked great on my international flight and have a great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Loveit,
Thank you for choosing Sony!
We're beyond pleased to hear that your WH-CH720N headphones worked great on your international flight and delivered such impressive sound quality. It's great to know they've exceeded your expectations, especially in a travel setting where comfort and reliable audio make all the difference. Enjoy them for many more sessions!
Best regards,
-Fred